The location and view from the suite (on floor 3, 4 or 5) is great. Close enough for a short taxi ride to the Yumbo and good proximity for walking down to the beach. In the seedier side (for swingers!) the nearby (awful) Cita Centre will offer you all you might want. Otherwise it’s best to avoid the basement level. At the hotel the restaurant food is fine, most evenings… with a rotating menu each evening so sure to cater for most people’s favourite dishes. There are no fixed seating times - which is a plus - but the older guests do tend to arrive early for dinner. The younger guests just manage their time to arrive as the first wave of oldies are heading to bed. The staff at the restaurant are very friendly and always smiling and many remember you form previous visits. We have been twice and we would visit again.

We never have stayed on the ground floor or first floor and unless you are a smoker or like second hand smoke I would recommend you avoid these floors as the design of the hotel and little wind means that smokers exhaled smoke can linger around the lower doors. It’s a minor issue but one that will make you sick if you really cannot stomach smoke. The lifts are small but efficient.

The Hotel comes with a fantastic, quiet location directly at the sand dunes of Maspalomas. There is a panoramic walkway that you can follow along the coast for >10km and a direct access to cross through the dunes down to the beach (approx. 10-15min.). The rooms are spacious, modern and starting from the 3rd floor there is a great view over the dunes down to the beach. The pool area is very well designed to provide ample space and there is an area elevated from the pool with relaxing sun beds and a lounge area to enjoy drinks under the palm trees with great views. The breakfast buffet provides a wide selection of choices incl. pancakes, waffles and special made omelettes.

Evenings are rather quite at this location. So do not plan to hang out at the bar or elsewhere on the venue for drinks after 10pm.

This newly renovated hotel is located directly by the dunes of Maspalomas. It is in 5 mins walking distance to the beach promenade and the Cita shopping center. The rooms are modern and spacious, the pool deck is spacious and the buffet breakfast amazing. There is also a quite well equipped gym/ fitness area. The staff was very welcoming and friendly. We got a free upgrade to the 5th floor with the best rooms and views, a nice suprise!

There is not much we did not like. I am not a big sun deck person so I would have preferred more shade through palm trees there but I think the majority of guests prefer direct sun - there are plenty of sun beds. In the top floor rooms there are Nespresso coffee makers which is nice. Considering the upscale service level of the hotel I would recommend providing one free refill of the capsules per day. Less fancy hotels do that, it would be just the icing on the cake for the Santa Monica.

Could not fault this hotel whatsoever. Fabulous location with the beach, shops, and restaurants nearby. Fantastic facilities with the pool, bar etc. and everything was extremely clean. The food was lovely with a variety of choices each night, with each night being a different theme. (Make sure when booking via booking.com you select the option with dinner included- it’s more than worth it). All staff were English speaking and so happy to help. On our arrival they had saved us some food because our flight landed after dinner time, and when we asked about tours, the gentleman at reception was happy to recommend and book us onto a tour of the island!

Amazing hotel which exceeded all expectations, all hotel staff were amazing and attentive very pleasant to deal with. Rooms are spacious and very clean not to mention the sea view was stunning. Checked in quite late but everything was ready and waiting and whole process was very smooth, requested a late check out also which was accepted and put in place amazingly. What really stood out for me was coming back to my room to find a note and gift from hotel manager wishing me a happy birthday when i had not mentioned it was my birthday at all, much appriciated.

The only improvment would have been a double bed as opposed to two singles

Our stay was amazing. The hotel is new and very modern. The rooms are spacious and clean (big thanks to Mercy for cleaning our room so professionally). The stuff is friendly and helpful . Breakfast was very good, there was a big variety of food. Dinner was fantastic and very various too. Every day there was a differrent cuisine like italian, canarian, asian, etc.

It would be nice to improve the quality of WiFi in the rooms, because the connection wasn't very stable. Also for the breakfast, scrambled eggs could be better - from the real eggs, not from semi-finished poducts. Everything else was perfect, so we definitely recommend this hotel.

Breakfast was great, plenty of choice and well stocked. The hotel was very clean and the staff were all pleasant. The room was large enough though the fridge was a little small. The site was secure on both entrances, from the road and the beach.

The breakfast items could have been hotter, but it's only a minor issue. There isn't really a lot to fault about the hotel and facilities.

Big spacious room overlooking pool, clean, good bathroom, big TV, decent size balcony. Great location, 5/10 minute walk to bars/restaurannts and Cita shopping centre with a Spar (which is also where the bus stop is for local buses including to the airport) 5/10 minute walk the other way to Playa Ingles with bars/restaurants etc. Reception staff helpful and friendly - especially Begoña who was very helpful with local recommendations and had a bit of banter with us! Good pool with poolside bar, plenty of sun loungers. Pretty solid breakfast buffet spread. Was a birthday trip and the hotel gave a bottle of nice red wine and a happy birthday note from management which was a nice touch.

Very much a positive experience in general, only a couple of minor criticisms: 1: Went for buffet dinner in the restaurant one night, was way overpriced at €22 per person without drinks, and the 'international buffet' was no good. 2: Staff were very strict on the policy of not taking things away from the breakfast buffet! Usually take a coffee and pastry back to the room after breakfast and haven't had any issues in any previous hotels. The staff here quite strongly informed me that this was against policy, and was somewhat embarrassing.

This hotel is beautiful and well maintained. The staff are constantly cleaning, watering the gardens and making an effort to keep it spotless. From the moment you first step on the marble like floor outside the hotel you are met with a gorgeous looking and tranquil environment, and a wonderful view of the ocean and sand dunes as you walk through the doors to reception. We were also greeted with a welcome drink, orange juice or prosecco which is a great touch to impress you from the get go. The walk to the beach is around 10 minutes accross the dunes (not for everyone) but you can also walk out the front of the hotel and down some steps to the main strip instead to access the beach if the dunes arent your thing which is around 15 minutes. Staff are amazingly friendly and helpful. We must have asked reception a dozen queries about how to get to places, bus routes, taxis, restaurant recommendations and they were always so accomodating and enthusiastic to help. They can order you a taxi anywhere at the drop of a hat which we were also very impressed by, it feels like a 5 star service. The pool area was stunning with plenty of comfortable sunbeds (even some proper mattress like beds on the upper deck). The room was spacious and every room faces the ocean view with a balcony to sit on and enjoy a drink. We were luckily on floor 5 (top floor) so had amazing views and watched the sunrise each

The pool was a little bit cold, but only by a few degrees. Sadly no bat and ball or inflatables are allowed in the pool as they are keeping it a calm and tranquil place to relax which we were a bit disappointed by, but it didnt change how great the pool area was.

It's newly renovated so everything still looking pretty new. Tremendous view of the dunes out in the back. Very attentive staff, nice facilities, good cleanliness level in spite of the dunes nearby (can get very dusty). We got a free upgrade to the 3rd level rooms (where the sea view starts), as well as a complementary champagne bottle as we were celebrating our anniversary, which we very much appreciated. From the 3rd level up, the sea view (in October at least) basically gives you a direct sunrise view directly from your balcony. Very nice pool out in the back. There is an exit from the premises that leads through the dunes down to the beach in 5 mins walk, very convenient. There is also a complementary access to a bike garage where you can drop off a bike if you rent nearby for more days, or bring your own.

Build quality leaves a lot to be desired, thin walls make for noisy neighbors even when they are not necessarily trying. Limited access to free drinking water (unless you go to the bathroom tap, which is not recommended). Breakfast variety could be better, as well as the size of the venue for breakfast, it can get quite crowded in there. While we did enjoy the stay very much, didn't feel like the price reflected the overall quality of the stay.