Room was ground floor, in front of swimming pool. Spacious, big bathroom. Bed was comfortable, and ac in room. We had breakfast included in our booking, but when reached there we converted into all inclusive one. Was 28eur more per person for adding lunch and dinner (buffet). Variety of food was nice for breakfast, lunch and dinner. Staffs were very helpful.

Accessibility by foot is a bit not ok as it is a distance from the town centre, but the hotel does provide shuttle to and from during the day. We took taxi mostly to and from maspalomas centre.

Excellent breakfast and buffet dinner every day with broad selection of dishes. Nice gym and pool area. Clean and comfortable room and silent location.

You really need a car to get around (e.g. to get to the center or to the beaches)

nice renovated hotel with big swimming pool, quiet area outside of Maspalomas, taxi was 5 euro to the center or by bike 15 minutes, spacious room, good breakfast and dinner, all what you can expect in 4* hotel, stuff friendly

the bed was too short for me (187cm), the wifi was very bad, I needed constantly logging in but as I spent most of the time outside it was bearable

We loved the food and drink, they were great. And the pool was lovely and always kept clean. Staff were always friendly and happy to help. Hotel itself is absolutely stunning, so modern and always kept beautifully neat and tidy, cannot fault the place. Reception were great, and always on hand to help us with a big taxi (as we were a large group)

We weren't offered any upgrade to a drinks package when we arrived, we found this out from another guest. Also no drinking water is provided in the rooms, we had to purchase this from a vending machine every day, but one of those was broken the entire time. There is a mini market 5 minute walk away, and there is also water at the bar, so make sure you take a bottle to fill :-) You could also do with purchasing maybe another high chair as a couple of times we had to wait for one to become free. The park would benefit massively with a gate around it as it's right next to the pool. The room was lovely, but they aren't huge, as there were 3 of us in it, but i think it's perfect for 2 people.

So well kept . Staff where all next level and up to a high standard.Very accommodating and so friendly. It was so clean and you can see them up at early hours spraying the ground ,cleaning the sun beds ect even though it was cleaned the night before. Food was lovely and just the right amount of stuff to offer. Rooms where amazing and cleaners again had it up to high standard.

Entertainment was very limited some nights we found had no entertainment so would set a vibe of going to bed early as it would be then extremely quite around the area unless you left to head into the main town which to be far was only 3 mins taxi away .There was no music by the pool during the day and it did make you feel awkward having a conversation as everyone could hear everyone so even some sort of music would be great by the pool not even loud just something to feel like there is an atmosphere.

First of all the staff, especially at the reception, are really super helpful and friendly. I was moved to a quieter room since I was traveling by myself and didn't want to be around families with kids. The pool and overall setting is nice. The gym is completely new and offers everything you need for a decent workout which is really a big plus. Breakfast was decent.

The quality of the food is decent - but there is room for improvement. The hotel has a lot of all-inclusive guests who probably value quantity of quality. Still, there's good choices for people who are on a healthy diet. My recommendation / preference would be to focus on a small offering but of higher quality.

the place is very clean, and maspalomas is really a great city for vocation! we stayed for four days there- yhe weather is sunny everyday. There are shallow water area in the swimming pools for kids, which is really nice. we had perfect holidays there, many thanks!

a little far from public transport, but for us its stillbearable

Good services, good food and all facilties was so lovely, clean and well keept. Staff was great!!

The outside sitting area / bar/ resturant was had uncomfortable charis also you needed a loung area that you could sit in and enjoy a drink and the sun.

The complex is really nice. There is a large restaurant for eating and you can also sit outside. We went for the breakfast and dinner option as it is a little out of the way. There is a free shuttle bus from the hotel that can take you to Meloneras and Playa del Ingles but it finishes in the afternoon. Taxi from Meloneras to our hotel was about 7 euros. You can walk from the hotel to Meloneras and takes about 45 minutes. Hotel itself is very nice - we had a nice room - Junior Suite. Was nice to have a little terrace area at the front of your room as well. Bed very comfy and the bathroom was a nice size. Good free toiliteries as well............Nice shower!! We would say that breakfast was better than the dinner. Breakfast was LOVELY. Dinner.....being a buffet could be a bit random sometimes but that's a buffet!! It also got VERY busy at times. The catering staff do an amazing job.....BIG shout out to them and the Chef's....they take a lot if pride in what they do and sometimes have to deal with 'difficult' guests. The breaksfast/dinner can be a bit of a 'bun fight' but they really do a terrific job.

Everything was OK and we would recommend a stay. Great if you have kids and just want a bit of R&R at the hotel. We think a lot of the guests were all inclusive which isn;t really 'our thing' but if you like all inclusive.....it cant be beat.

A great spot for a three night trip where I could just relax by a pool. I liked that rooms overlooked the pool and it didn’t feel busy despite being fully booked. Sunday afternoon saxophone player was a nice touch.

The buffet food was good for a short visit on half board basis. I had freshly cooked meat and fish each evening which was very nice. Having a food allergy I had to speak to the chef each evening to see what I could eat. Some people may prefer this but it would be easier if the food labels had the major allergies listed on them so you don’t have to ask, especially for the sides and sauces. However all the staff were very accommodating of my dietary requirements.