Perfect location, only 10 -15 minutes work from plenty of bars and restaurants (including Swinger clubs if that is your thing), yet very quiet at night when you want to sleep. Parking available nearby. Felt secure as only one entrance/exit which is ocked at night. Of course fire escapes are all round. Had a minor problem with aircon which was tended to within 10 minutes. One of the best (if not the best) place we have ever stayed out in Spain. Lovely pool, private patio area too. Satelite TV.

Reception only ever seem to have one person working on it, so sometimes it was a wait for service if the person in front of you has a lot to discuss.

The bungalows and facilities are loverly with everything clean and fresh. This was our second time staying and we would defiantly stay again. The pool is large and the grounds feel like an oasis in the middle of what can be a busy resort. The housekeeping staff work super hard and always do an amazing job. We don’t tend to use the bar but it does only take card payments.

The reception staff are rude and dismissive. We emailed the property 6 months before our arrival asking for 2 bungalows next to each other and we’re told they would try to accommodate this. When we arrived we were opposite sides of the property. When we asked why we weren’t next to each other we were told it was because the hotel was full. With 6 months notice you think they would be able to plan accordingly but reception staff were quite frankly rude about it and didn’t offer any apology. Multiple times on our trip when we approached reception to ask a question or book a taxi there was no staff on reception and we had to stand around for 5-10 mins before being brushed off. Not every hotel is perfect but this did make us question coming again to an otherwise perfect hotel.

Great location close to beach, shopping and transport to other areas. We had a 2 bed apartment for 4 people. Nice rooms. Nice pool with a good amount of sun beds. Facilities in the kitchen were good. Plenty of plates, glasses, bottle opener etc. Cleaners were friendly and came at least 5 times a week.

The rooms need a little bit of TLC. Small things scuff marks on walls, chipped floor tiles and the back door in the kitchen catching on the floor as you open it. The bar/food area was very limited food served between 12-3 only. Considering the number of guests this was a surprise. The pool itself could do with being de-leafed more regularly.

It’s quiet with beautifully maintained grounds. The location was perfect for me right in the heart of Playa del Ingles without feeling noisy or busy. Because the pool is so big, it was always easy to find somewhere peaceful to sit. Because the property is ground level and only surrounded by other ground level properties, the view above and around you is sky and palm trees and you’re never overlooked by tall apartment blocks. The staff on reception were friendly.

Some of the fixtures in the bathroom were a little tired looking. There were also a couple of spots of peeling paint in the living area.

We didn’t have the breakfast as we bought our own but it looked very good value! Everything was clean and staff were very friendly and helpful! It was a very well run accommodation with every member of staff working in a team to make our holiday perfect 🤩

Sunbeds around the pool were being saved with towels on them from 9am all day and then people not turning up until 5/6pm to sit on them. We thought this was unfair and selfish and this should have been stopped. It was not a problem for us as we sat all day by the pool on our sunbeds but some people with young children could not get beds when they came later or left to eat and then returned.

The location of the property was in the centre of the resort (Playa del Inglés). The bungalow was spacious and air con was excellent. The patio area was very good with a table, chairs and sunbeds. The pool was large and clean. It wasn’t difficult to get a sunbed. Overall the complex felt relaxing. I would return again in future.

The furniture was quite aged. The birds in the trees around the pool area were noisy - can’t be helped. There were two resident cats which, whilst cute, wasn’t really appropriate for a holiday resort. Not enough to put me off returning.

We had a very good stay with our family. The children loved the pool that was rinsed/cleaned every morning. Luckily our room had no problems (compeared with other family members) and everything worked perfect. The reception staff was very helpfull.

Breakfast was ok. Would be better if there was one extra staff. There was only ONE service staff to handle everything (set and clear the tables, clean dishes, fill the buffet etc.) That one person was running around and had no chance to both fill the buffet, clean everything and be service minded. Stressfull to watch and made the atmospher more stressfull than neaded.

The bungalow was spacious, clean and well equipped. You have your own patio with loungers and table and chairs. The TV has BBC1 which was a bonus and able to watch some Wimbledon. The pool was in a lovely setting with natural shade if you wished to keep out of the sun. Check out was at 12, so not rushed on the day of departure to leave the bungalow. Supermarket very close by and lots of great places to eat.

Our bungalow was on the end of the first row so right next to the road which is on a bus route and people walking past. We live on a very quiet road, so found this routine noise difficult.

The property was spotless both inside the bungalow and outside area. The breakfast was superb very day with a huge variety of food, The receptionists were very friendly and helpful, particularly Marta. She told us how to get to different places and we even met her mother when we went on a tour of the island!!. A variety of restaurants for evening meals were all within walking distance even for two older ladies and the bus stop was less than 80 metres away. A very happy stay in late January. We didn't have airconditioning or heat (extra) but we didn't need it. There was a fan but we didn'need it

The villa was lovely and had everything you require. However, their is no mirror in one of the bedrooms. Which hinders you getting ready. Especially when it’s a group of 5 females trying to get ready. The maids were lovely and very friendly, as were the reception staff too. Who went above and beyond to help my friend who became ill. The Villa was roughly 30 mins from the airport. 10 mins walk to the Yumbo Centre. Lots of restaurants and drag clubs. We didn’t know the area is well known for being the Gay Capital of Europe. It was a lovely place to visit and is in a prime location. Plenty of Sun loungers and we each received beach towels on the beds when we arrived.

Lack of mirror in one of the bedrooms, and only 2 electrical sockets in each bedroom. The bar staff were very rude, on our first day one of the ladies went to get a drink and she was shouted at “I am busy making a cocktail and it is cash only”. She hadn’t said a word up to this point. As it was Mardi Gras when we arrived, our own fault we didn’t research beforehand. There was live music playing behind the villas until 5am !! We also had a couple of visitors; cockroaches.