Staff was very helpful and friendly. They gave us an upgrade of our room so we were very happy about that. The breakfast was amazing.

Unfortunately our room was located near their club and we couldn't sleep because of the noise from the music and people until 3am.

Wow absolutely amazing.. it may seem a little expensive at first but the staff and place are second to none...Nothing too much trouble..Complimentary drinks in reception including Pol Roger Champagne and a complimentary taxi/limo service like no other...evening meals booked by the guest services people mostly Natasha) and dropped off and collected to and From Marbella old town completely free.. Honestly cant praise them enough and the breakfasts are to die for as are the restaurants .Just wow and hoping to get back early September.. A++++++

Nothing

It is probably the best 5 star hotel I have ever been! Stunning property, beautiful, spacious room, immaculate service! Breakfast was another highlight: it is overlooking the sea, has all varieties you can ever come across in any breakfast, including champagne, Iberico carved in front of you, hot counter for fresh omelettes, a separate counter for fresh pancakes, etc, etc, etc. Also the coffee, tea, fruit, chocolates, free water, face cream and other little details that came with the room were out of this world! We would love to come back many times more! We actually extended our stay twice: for a day and then one more day, we didn’t want to leave!

Everything was superb! We were there in February so our value for money was great! When you pay €1100 a night in summer, you probably think that you just get what it’s worth. But for the money we paid during low season - it was beyond any expectations!

Location, facilities, and staff were amazing The area where the hotel is located was unbelievably beautiful also many restaurants in that area

The only matter that bothered us a little bit was that rooms are not quite sound proof and you would hear outside noise very easily… but it’s not that bad at all considering the rest of all the good things you get to experience while you are there

The Nobu is part of the extensive Ponte Romano Resort. All staff is top-notch and the breakfast selection truly impressive, as are the facilities and the numerous restaurants.

The noise due to the loud music until the early morning hours made it sometimes hard to fall asleep.

Nicely decorated, well sized room with comfortable bedding. Wonderful breakfast right on the beachfront. Really pleasant personnel.

I stayed in April, it was 27 degrees warm, beach summer-like weather, the hotel was full, yet there were only 4 double sun-beds available to the guests on the beach, which were all taken/reserved. I was offered to stay in the bar area if I wanted to stay on the beach. I don’t know if that’s the same in summer but seemed really strange to me.

Breakfast was amazing. Lots of options and we were able to order as much as we wanted from the menu which was included with our room. The turn down service was superb too and the extras in our room, it was really well thought about - especially the steamer!

I think when you are paying a premium the spa should be included in your stay. Also restaurant staff were very slow and spent a lot of time chatting in groups.

Love love the rooms and the variety of restaurants on the property. The hotel team is so so gracious and truly a marvel to engage with. When we had issues with noise, they tirelessly searched for options to fix our discomfort and eventually upgraded us to their sister property which elevated our stay

Our first room was by the party area and because we had kids, that was not a good first night.

the property is stunning and everything you would expect. very relaxing and calm environment during the day. staff were very friendly and of course food options were excellent.

our only “thing” was the noise at night - our room was very close to where Nobu is located and they play music until about 3 am. which is super fun and why we love this hotel but on nights we went to bed earlier it was loud for a bit.

The concierge service was really good, they communicate via WhatsApp with quick responses which made making reservations and transfers very easy. I was also offered an upgrade on my room which was great. Also something not really mentioned, Nobu sits within the Puente Romano hotel and you get access to all the same amenities. I had four friends in PR so it made it very easy to have breakfast together and play paddle together and go to the spa.

Everything was great apart from the room doors slamming loudly. If guests wake up early then it wakes you up.