Located in a quiet part of town . Large clean room - quiet with firm mattress as requested. Shower good . Everything kept very clean. Breakfast was in the ground floor room - self service but monitored by a friendly staff member, constantly refreshing the food and drinks. A cafe/bar was open in the evening, but this was run by a different company - good selection of simple snacks and food - staff friendly

Reception managed by a call centre staffed by people who did not know the hotel or area ( previously tried to do on line registration but failed twice). Had to give passport details over a telephone system in the main lobby- felt insecure. Then had to be guided by the voice to open a deposit box for the card. Only one card per room. Access to the underground car park was difficult as the street was one way and narrow - very difficult to turn a car to get into the car park. No warning re these issues on the instructions for entry from the hotel.

The room and bathroom was very clean and spacious. The room was bigger than exptected and the bed very comfortable. The shower was very relaxing with side shower heads, allows for a great shower experience. Interior and the house is very authentic, including the balcony inside the room. We also enjoyed the breakfast very much. Basic but good and a really great deal for the prize. Location is right next to the market square and close to the Castle/Palace. Everything is in walking distance. Car can be parked for free a little bit outside of the street on public parking spots.

Due to the layout of the narrow street right in front of the balcony/window, people talking on the streets are very noisy. Usually gets better in the evening though. The Counter is not attended after 4pm, which is a bit bothersome when you need something. Staff is reachable through phone though.

The hotel is in a beautiful old building on a very nice quiet Scenic Street in the old town. My room had an enclosed balcony which was wonderfully Scenic from the street. The hotel kept the kitchen open for us for a late lunch at 3:00 p.m. and the food was good. The breakfast was very good and very reasonably priced. The location of the hotel is great, very close to the Santa Maria Church and the old royal castle.

It's quite scary to drive up the narrow street to the hotel and to maneuver into their garage, at least for American drivers who are not used to such tight corners. Also, I really appreciate a minibar in a hotel room, which they did not have, but this is a quite minor point. Overall, the hotel was great, and I really liked the town.

The rooms in this hotel are absolutely stunning. Spacious, comfortable and very well decorated. Also great service from the staff.

Nothing really. The breakfast is fine but a little more choice in toppings would be great and there is no fresh made eggs. Espresso was fine but the cappucino from the machine had (a lot of) sugar in it. No need for that as people can add that in theirselves when they want to.

Great location in a little street off the main areas, secure underground parking, good reception and welcome, spacious room and excellent bathroom/walk-in shower.

A bit of difficulty finding the property but that was probably the fault of my Satnav!

The staff were very polite, patient with my recent loss is spanish, the food, service and room couldn’t have been better. Also found there was underground parking. Dinner was a delight.

Nothing

Beautiful room. Very easily accessed from reception. Beautiful street in a beautiful old town. Excellent, cheap breakfast.

Fabulous size room and large bathroom. We had an inner courtyard view which was lovely. Staff were knowledgeable and friendly and breakfast was fabulous-self serve

Everything was very good and the availability of a secure underground carpark in which to park our bikes was an added bonus.

Nothing.

lovely location, very cool and comfortable despite the heat outside

we were slightly unclear whether breakfast was included or not. the food served at breakfast had far too much plastic packaging.