Loved the location of the hotel - very central to get around and close to the beach. Staff were also amazing from the moment we checked in to leaving. Bed was very comfortable.

There is an overwhelming fragrance of the hotel when you walk in the door, like insense burning. Our room had quite a bad smell coming up through the drains due to rain. The staff did action this as soon as we told them by placing a bleach down the drain which stopped the smell for 24hrs but it did come back which wasnt pleasant. I booked the hotel for the spa however it is tiny and in the basement of the hotel. Not very comfortable when there is 3+ people using it.

We LOVED this hotel. The room was absolutely beautiful, so spacious and had everything you could need. Perfect location for everything, shops, cafes, restaurants and beach all within very close proximity. Staff were extremely helpful and welcoming. When we arrived there was no space in the carpark as we hadn't reserved a space, they pointed us in the right direction of an alternative safe parking space, which was actually much cheaper than the hotel parking too and only a 5 minute walk away. Staff made an effort to say good morning/evening whenever you entered or exited the hotel too, a simple but nice extra touch! Pool area was large enough with plenty of sunbeds and space to move them around should you wish.

The only downside would be our key card was very temperamental and took until day 3 of our 4 day stay to replace it for another one despite having it reset at reception each day. Sunbeds were either in shade or sun, no parasols but thankfully whilst we stayed there were enough free for us to move in and out of the shade using different sunbeds as we wished.

The hotel was amazing right in the centre of everything with an amazing spa and the rooms were stunning full waterfall shower in the room plus they are upgrading more rooms that should be completed by February 😊. Victor was amazing on the front desk so helpful and genuinely so good humoured which is very hard to find nothing was to much trouble 😀 I can't wait to go back see you soon victor 😊

Room was really nice and had a large balcony. Bathroom very spacious! Hotel was spotless and the terrace beside he pool was great- no rush for the sunloungers as there was plenty. The pool was freezing though! Location was fantastic, 5-10min walk to the beach and shopping area, restaurants and bars. The front desk staff were outstanding, we had a late flight and they allowed us to stay until the evening for small charge. Highly recommend

Getting from the airport is quite pricey for the distance. I would recommend alternative transport, its a pity the hotel had no airport shuttle service. Nothing to do with the hotel but the staff in the airport ( for answering queries relating to transport/buses/taxis) were extremely abrupt and rude.

Very ample room with very ample shower area and bathroom area. Quirky modern design. Large balcony.Pool area appealing despite unavoidable builtup area around. Lounge area appealing , uncluttered modern yet warm feeling. Beds were very comfortable. Breakfast area and offering very appealing and complete. Staff welcoming and entertaining even

Urban area maintenance sound unavoidable.

Booked short notice, hotel spotless smelled delightful, reception staff really helpful pleasant and fluent English. Pointed out spa open for 1 further hourr would not have used otherwise. spa was beautiful had everything you needed without having to bring anything. Spa Was on way to pool area pool outside with lovely decked lounge area. Bedroom spacious, huge bathroom, full of luxury so spacious, balcony off room was also big with view to side road and two sturdy chairs to sit and relax. didn't dine due to early departure. Landings of hotel had glass frosted panelling allowed light in naturally but privacy maintained. Landings had caraperted flooring therefore no noise with trolleys cases etc Good strength wi fi easy to log into

Did not note anything will book again

Fabulous Hotel close to beach, shops and bars. All the staff were amazing. Very helpful and pleasant. The breakfast was fantastic. A fabulous buffet with a great selection of food. The fried eggs were the best I ever had. The staff will cook eggs when you ask them. Great service. Also the bed was incredible. Great night sleep

Nothing

Rooms were a brilliant size, staff were friendly and helpful.

Would have liked a bit more variety for breakfast but overall good.

Hotel was very clean staff were great done everything for you great sized room shower in your room was amazing would definitely go back great holiday

No English channels on tv apart from sky news which was strange because there was that many brits there

10/10 will book again. Staff were friendly. Location is perfect, 2min walk from the beach, 30min walk to PortAventura. Most shops/restaurants were within 2-15min walk. The room itself was perfect. The bed was comfy, extra blanket/duvet in the wardrobe. Shower was AMAZING! I cannot recommend enough. We only went to the jacuzzi/sauna which was 30min per room per day (max. 4 people at a time so might be in with two other people). This was fine and most of the time we had it to ourselves. There is also a spa but we didn't book in for any massages. Hand sanitizer readily available throughout hotel too.