Very friendly staff (especially the man serving our breakfast), very good breakfast, clean rooms.

Although the checkout time was crearly indicated at 12.00, they literally pushed us from the room at 11.15 because another guests were coming. Not pleasant experience at all.

The room at the Galaxy hotel was also a pleasant surprise. It was spacious and offered a fantastic view of Kandy town central. All the features mentioned were present, and the addition of a small couch was a nice touch. The value for money was excellent, as the hotel exceeded my expectations in every aspect. The room facilities were outstanding, with modern amenities like a flat-screen TV, a mini-fridge, and an efficient air conditioning system, which all contributed to a convenient and enjoyable stay. Central Kandy is a 20 minute walk or a 15 minute bus ride. Overall, this accommodations provided an excellent experiences, and I highly recommend it to anyone looking for a comfortable and enjoyable stay in Kandy.

I can confidently say that it was a truly remarkable experience that surpassed my expectations in every way. The hotel excelled in providing outstanding room facilities, a team of incredibly helpful staff members, unbeatable value for money, and a delightful breakfast that added an extra touch of perfection to my stay. Upon entering my room at Galaxy city hotel kandy, I was instantly impressed by the high-quality facilities it offered. The room was tastefully decorated, providing a comfortable and inviting ambiance. The bed was exceptionally cozy, adorned with comfy pillows that ensured a restful night's sleep. The room also featured modern amenities such as a flat-screen TV, a mini-fridge, and an efficient air conditioning system, all of which contributed to a convenient and enjoyable stay. In conclusion, my stay at galaxy hotel was truly unforgettable. The exceptional room facilities, the unwavering support and friendliness of the staff, the best value for money, and the delectable breakfast all contributed to an exceptional experience. I wholeheartedly recommend galaxy city hotel for a comfortable and rewarding stay, whether for business or leisure purposes. I eagerly look forward to returning in the future..

Good location with friendly and really supportive staff. You can walk from the hotel to the Kandy City center (less then 1.5 km) and famous locations with mountain room-view. They are also willing to pack your breakfast if you need to leave early <3

It will be a bit difficult for you to find a good restaurants or coffee shops around the hotel. You need to walk some to the center to have your meals

The staff was super friendly, we had a nice and big room. We embarrassed ourselves a little bit because we thought the sink was clogged, but actually we were just too stupid to understand how to unplug it. The staff helped us very kindly.

As already stated in another review, this hotel is a good deal for the discounted price, but the "original price" is made up. Sadly we had no warm water, but the "normal" water is okay. Small signs of usage are in the room, but nothing major or unhygienic.

Friendly and helpful staff. Room was very quiet and sleep was quite comfortable.

Daily room service was non-existent. We had to always request for coffee/tea/milk etc. Towels were not exchanged on a regular basis. Bathroom had an unpleasant smell. Not having a restaurant was a real down side as we had to go out to have breakfast.

Rooms were very spacious with a modern luxurious design. The bathroom was a luxurious one featuring a bath tub and a rainfall shower. The toiletries were also provided including shower caps. Had seperate entrance to the room and an undisturbed balcony. There was a sofa and satellite tv facilities in the room.

There was no hair dryer, wifi was not working,

Exceptional service of staffs, particularly Joshua and Kathir at the reception who went above and beyond to make our stay comfortable. Breakfast was amazing. Lovely size rooms. We were a family of 5 but requested an extra bed and they provided us one without any issues, despite us having a good size double and a queen bed.

Nothing

Staff was nice. The room was quite big and clean. The view was good.

While the room was clean there was a niggling smell from the bathroom. The basement where I parked my car was messy with lot of junk stored in there.

Beautiful location. Friendly staff. Capacious and comfortable rooms.

No nearby restaurant or supermarket. But city centre is 5 to 10 minutes drive. The gate of the room is closed at 10 PM