The hotel staff were very friendly and helpful. The receptionist during our check-in was very respectful and friendly. The lady during the breakfast hour was very efficient, friendly and helpful. The breakfast was plentiful, wide range of options and fresh. The cleaning staff were very thoughtful, they even folded our children's nighties. The location of the hotel is perfect, right near all the main attractions. We recommend the hotel to everyone. We would like to visit again next time. 🤗😀

The sink in the bathroom is kind of small. You have to bend down in awkward position to wash your face. 😂

The location is simply perfect for Locarno, you are dead central! The hotel is also 24/7 which is great. The rooms are fairly quiet and dark, due to the fact you can close the outside shutters.

The breakfast is nothing special and not worth 15CHF (which was optional). However, this is not a problem as there are so many fantastic places walking distance to grab a quick breakfast, which you would want to do in any event. I had a double room, shared, so just be aware the rooms are quite small. Again, this was irrelevant to me because you are in Locarno, so you do not want to spend additional time in the room, but spend it outside with the many things to do! Lastly, the value for money was superb.

Very welcoming and helpful reception staff. Modern, very clean, and very comfortable room. Good breakfast. Car park just next door. Excellent location on the lake.

The room and the shower cabinet are quite small. But not a big problem.

Lovely clean hotel in a great location. Very friendly and helpful staff. Good breakfast

My only slight issue is that the curtains are very thin so let’s light in as soon as it gets lights

Excellent walking distance from Locarno station; very friendly staff; decent-size room, with lots of storage capacity and an excellent in-room coffee maker (a highlight)! Terrace for breakfast!

Curtains could have been full black-out and more power outlets in the room would be nice. Maybe a bit larger selection for breakfast.

everything. Was very central Hotel very quiet. Breakfast delicious Loved the whole experience

Nothing All Perfect in my opinion

The location is absolutely fantastic for a Locarno city trip. We had a great room with lake view and can only recommend it. Parking is also very close by and although sometimes a problem with these downtown hotels was not an issue or concern for us.

Great central location. Easy 5 minute walk from the train station to Hotel near the lake. Spotlessly clean room which overlooked the lake. Good value for money.

Breakfast was great, they were able to accommodate a gluten free breakfast. The view from both our room and the breakfast room was gorgeous. The “family room” basically 2 adjoining rooms worked well for our family (2 young kids). It was also very centrally located across from the lake.

Perfect location, kind staff and nice spacious comfortable rooms.

The early morning cleaning in the neighboring rooms was way too loud and very early in the morning.