I still don't understand why they put music in the hallway, I really don't think it's necessary. It was on also at night and we could hear it when trying to sleep.. it wasn't extremely loud but still I do think it isn't necessary and there shouldn't be music at least from 10pm to 8am.

Great location, and very friendly and professional staff. Very functional room, it was good to have toilet, shower, and sink decoupled into different sub-environments, in our case. I liked the idea of the stickers with the tips to implement more eco-friendly actions.

It was unclear until the end how the lights next to the beds were supposed to be turned on. There was only one plug in the whole room, which made it difficult if you had more than one phone to charge over night (it was a room where three people were supposed to fit).

I love IBIS because you get what you pay for and you know what you are getting every time. This IBIS is no exception. And works great for us. This is a very "fresh" and minimal hotel. Rooms are basic- but enough- and super clean. They are not big, but provide all you need and expect when you are visiting a place and need a place to sleep, keep your staff and have a shower. It is ideal when you are in a few-days trip where you are expected to spend the day out. Oh i love the IBIS shampoo-shower-wash by the way. Would definitely buy it if it was sold! Staff were really friendly and helpful, check-in and out fast, while there is a good storage space for luggage. Breakfast is great, has everything a normal person would normally eat at home even more (which works for me). The building is modern and nice. The location of the specific IBIS is very good. It is well connected with bus with the center, close to the train station of Paradiso, close to the waterfront, and one step from the Funicular of San Salvatore. Ok you don't get an amazing view , but as said before, you are supposed to spend your day out no?

Our room was overlooking an apartment building and we needed to keep the blinds down most of the day.

Great location. Great lobby. I would not do the budget room again but definitely the Ibis as I have stayed there before and found it very good.the only problem with the room was the shower set up

Didn't like how the shower was set up in the room. Didn't give any privacy. A normal bathroom would have been better. Otherwise the room was okay and the rate was way less expensive so so we were expecting very basic

The location is perfect. Very near to bus stop and well connected with main station lugano plus walking distance from Paradiso station. Just 200 meter from lake therefrom boat ride can be done. Monte bre is must see attraction but get through there from funicular train.

No water bottles are kept in the room. Very surprising. Please make sure that water bottles are provided if not hot water kittle.

I stay here frequently due to my work and it is a great value for money. Clean, simple and functionally well designed and set out rooms.

Wi-Fi could be better - that the hotel mgmt needs to work on. As the season started, there should be a Ticino card at check-in but I didn't get any - should be checked please!

The views of the mountains, my son liked the bunk bed, the first time for him to sleep upstairs.

I was having a problem with the hand, hair and body soap ...washed my face with him and a redness appeared on my face and neck that lasted about 40 minutes...Apart from that everything was great.Staff was very helpful, even borrowed us a socket adapter for our phone charger.

Location is great, close to the lake and to Lugano Paradiso station a well (in between really). I didn't take breakfast as I had to leave early, but it is available and at a good price. The budget rooms are decent for the budget prices, well set out functionally and clean in general (I did see a substance on one of the walls which was suspicious and should be cleaned, but otherwise clean room).

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The entrance was very welcoming and everything was exceptionally clean. The rooms were simple but yet tidy and neat, with ample space, a comfortable temperature and a pleasant view. Additionally, the hotel was conveniently located near excellent restaurants, patisseries, and the cable car station for enjoying Mountain Views (Panorama).

Can’t tell.

The staff is just as good or even better as in a luxury hotel.

Rooms are kinda small but ok. And there is no fridge or any option to cool any drinks or food