We received a warm welcome on arrival by the owner with an immediate offer to take us to the train station complimentary. That was only the start of all the personal touches. Twin room had 3 beds in. We requested if they could cook us a omelette or fried eggs instead of the eggs they served for breakfast. It was no bother and done with a smile. Instead of just dropping us off at the railway station the manager carried our luggage and introduced us to the man behind ticket counter. All these small and so important things are not seen other. Well done from seasoned worldwide travellers.

Nothing.

Very nice hotel in lovely Poschiavo. Staff exceptionally friendly and accommodating, clean and comfy rooms, excellent restaurant with a very enjoyable and green garden terrace in summer, serving local delicious products for breakfast and dinner. Free parking was very useful and always available. We would definitely stay here again on our next visit to Val Poschiavo.

We really enjoyed our stay and the room, but it was unexpected and felt slightly uncomfortable to have the sink in the bedroom, and not in the bathroom.

Staff was very very friendly! The spa is small but very nice and all in all it was a wonderful stay. The breakfast was tasty!

The deck chairs in the spa look bit old and could be renewed. Our room would be up for renovation but beds are comfy and everything is clean and in good condition, so all good :)

Excellent restaurant with innovative menu and beautiful presentation

Our room was spacious, facing the rear of the hotel. The towels and linen were a little tired, but everything else very good

lovely staff. the beds we’re comfortable. the restaurant at the hotel is great, as was the breakfast.

shower not great but it’s a lovely place.

Friendly welcome, simple but well appointed bedroom, good restaurant, efficient, professional and friendly staff, very good breakfast comprising of a large range of food, location of the hotel (but for the noise of traffic) in a charming town from which one can travel easily to many walking paths and other towns

Very close to train station, beautifull decoration, very clean and very good smell in the spa

Nothing

Great location with gorgeous views of Alps from our room windows

Service, location location is great

Everything was great

They have provide free shutte bus to train station