We loved the friendly staff, the comfy rooms/beds, the beautiful view and the fantastic breakfast! Hard to find a reasonably priced boutique hotel in Switzerland: this is the one! We are definitely coming back! (We are not based in the UK, despite review saying so: we're based in the Netherlands)

When we arrived (late due to traffic), the check-in was effortless, but, unfortunately, there was no food available. A light snack from the bar (which was still open) would have been lovely after a very tiring journey. No other restaurants in the neighbourhood were open - except Burger King (which the kids loved ;-) ). Also, the rates are quite high but this is normal in Switzerland. This is also the only reason why I indicated we were less impressed with the value for money. Not the hotel's fault: Switzerland is expensive in general. And this is what you need to pay to get the hotel/rooms we are after.

The host was incredibly helpful. She spoke very good English and even gave us some coins for the car park as we had no Swiss Francs having come via Euro countries. Really lovely room, comfortable bed, great shower, lovely appointed boutique hotel room with mountain views. Very good quality breakfast with lots of choice. We thoroughly enjoyed our stay, would highly recommend and would love to return.

It would have been helpful if the hotel restaurant and bar was open but we didn’t know it was a bank holiday and we were helpfully directed to a very good local Italian restaurant so all good. Nothing else to fault at all.

Newly renovated. Everything new and well designed. Dynamic, responsive staff. Breakfast was unbeatable. Comfy beds. Excellent location right near train station and centre of town. Also liked the scenes of Switzerland around the hotel which along with other aspects of our stay, made it a big part of a beautiful Swiss experience!

Buddha bar on main floor. Not a great feel when came in at night but it seemed to only be on Saturday night and we didn't hear anything from our room.

Very well maintained hotel, excellent bathroom, very comfortable shower. Nice bar downstairs, great staff! Short walk from the train station.

The single rooms are very, very small. Very well equipped, tidy and clean but small. If you don't need the room during the day, this is absolutely fine. The train line is running directly behind the hotel, it does not go frequently but until late.

Location was perfect for us. Sightseeing in the village and cable car 20 mtrs from hotel. Lovely cafes and restaurants very close. Train 2 minutes away allows easy access to Lucerne which 20 minutes away. Room was spacious with a fridge.

No kettle but we’re allowed free coffee all day In reception area. Bit noisy from upstairs room.

Very nice staff and neat room. Our room had a hot tub (of course we had paid for it) and it was very warm, nice and enjoyable. The hotel is very close to a few good restaurants and the train station.

There should have been a trash can inside the room apart from the one in the bathroom. Also, the water took quite long time to heat up, but it's understandable in this season with this exceptional temperature.

Breakfast is delicious , and the room very cosy and clean ,special mention to the receptionist who was very friendly and helpful. The hotel is very well located ,only 15 min by train to Luzern and right in front of the station where you can take a cable car all the way to the mount stanserhorn. Highly recommended!

Nothing to add

Very nice area and view Hotel is super clean and personnel is friendly and helpful I'd like to thank the hotel owners I'll be back 🙂

Lovely location and price is reasonable for the area. The breakfast was good and staff very helpful and friendly. Proximity to Stanserhornbahn and paths up the mountain was useful and very close to the local restaurants and sites. Also very close to the train station making life very easy.

Cigarette smoke from the bar in the building made its way into the hotel.

Every detail inside the room, as beautiful as the photo looks like. Spacious balcony. Delicious plates, especially soup, potato fries and beef. Helpful and friendly staff. We enjoyed Heart-shaped Lindt chocolates for honeymoon.

Little insects inside. The lake is not Brienz Lake.