My husband and I had a terrific stay at this hotel. It was very clean. They were doing a lot work to make this hotel look pristine. But it was the staff that made this hotel exceptional. We were greeted professionally and kindly from the moment we entered the hotel. The house keepers made sure our needs were met and the breakfast were different but still kept the important items for different cultures. All the cooks, staff, and greeters were busy and on task but still found time to greet us with a smile. We had a wonderful week in Kaohsiung. thanks to the staff and comfort at Hub Hotel.

LOL. The smell of paint. But that was temporary and showed they cared about the upkeep of the hotel.

Staff was very helpful and accommodating. Breakfast was good and a good range of cuisines. Staff even check up on you if they can clean the room already or if you have a preferred time instead.

Walls are thin. I could hear my neighbors talk and move around. But thankfully they provided ear plugs to help you sleep.

The staff was very helpful and kind, and the room was very good too. It was very close to the metro station and Liuhe night market.

I think having a bit more variety of food in the breakfast would be good, but overall it was very nice.

Staff were very helpful throughout our stay. The room was a good size and the beds were comfortable. It’s a great location for getting the bus to tourist spots and the night markets are about a 10min walk away.

The aircon took a long time to cool the room down and we had to leave it running to maintain the temperature.

Comfortable & clean, good facilities including clothes washing machine & dryer, helpful staff, delicious breakfast, car parking

The price on Saturday night is affordable. The view from window surprises me. It was fine. Fair price.

Two single bed. I wish a double one.

I like everything here, one of the best hotel I’ve ever stayed as a backpacker traveler

So far all good

One of the best 3 star hotels I’ve stayed. And I’ve stayed at a lot of those.

Very good location, efficient staff, comfortable and clean rooms

Nothing

The hotel had a welcoming vibe and the room exceeded my expectations (in terms of size and layout). The 24/7 lounge with snacks and drinks was a nice amenity. Good location and breakfast was acceptable. Staff could be more friendly though, some were nice, while others were a bit rude and dismissive.

There are a couple things to say here: 1) I found multiple strands of hair on the floor next to the bed when I first checked in, there were also some clinging to the side of the bed sheets. We had just checked in so there was no way this was my hair or any of my family's hair. This knocked down the cleanliness rating, as this is a basic part of hotel cleanliness and was disappointing to see. 2) On June 29, when we first arrived at the hotel between 11am and 1pm, my cousin asked for ice he could put in his portable ice pack because he had just had a tooth extraction and was in pain. He was informed by both staff members present (there was a young female and young male) that the hotel did not have any ice they could provide. Later that same day when we arrived back at the hotel around 8pm-10pm, the staff members at the front desk were different and my cousin decided to ask again about ice. This time, the staff members present (both middle-aged men) were kind enough to bring out a big plastic bag filled with ice for my cousin. This discrepancy in service based on staff members is an extremely big issue with hotel service. I hope this problem can be addressed to improve service in the future.