Rich Garden Hotel

The staff are very welcoming and accommodating. The location is a few minutes walk to ximending night market. There is a lift so it is not difficult to carry my luggage to 3rd floor. Overall, my stay was pleasant.

My sister and I booked business room. The bedroom and bathroom are tidy. However, the dim lights are a bit dusty and I have allergic rhinitis so it can get triggered with dusty things. Also, we opted for a room with breakfast included. The food served was fine, I wish there were more options for international guests. The wifi connection is also a minor issue since it can be weak at times. Nevertheless, the staff in the kitchen were prompt and friendly.

Nice ambience and room!

The staff were very approachable and the hotel was very clean with a lot of quality basic amenities. The complementary breakfast is a plus and the selection of food was well planned. When I made a request in view of my schedule, the staff was prompt in checking with their manager and they were gracious to accommodate.

Everything was nice just that the WIFI was unstable at times. It connects to the internet but there was no service. It's not all the way, just intermittent. For those who need to work in the room, this might be an aspect to consider.

The location was great, it's 5 minutes walk to Ximending. The hotel staff made arrangements for a vegetarian breakfast for my mom. Room was spacious and the toilet was good. The bed was firm and comfortable. Pilow was too soft, managed to get an extra pillow from the staff.

The laundry room arrangement was not effective. Some hotel guests took out my wet laundry from the dryer and put his laundry in. There's no system for using the laundry room, could have placed laundry tickets for the queue or room like the other hotel I have stayed in Ximending. My wet laundry was taken out 3 times during my one-week stay, which was irritating. There is only one washing machine and one dryer for the entire hotel. Could have considered having more units and a system for using the laundry room.

I liked the location, easy access to metro, wifi and free breakfast. Staff is friendly and provided help even with a heater on one of the cold nights.

The breakfast should have more option for Western style. For example, croissants, ham, scrambled eggs, different types of bread. These are suggestions.

The hotel was very clean and staff were friendly. The location was good, there is a metro and bus station nearby as well as a supermarket.

Breakfast was simple but it was enough. However, if you stay one week at the hotel, more variety would have been nice.

The hotel is clean and breakfast is provided, only 6-8 minutes walking distance to Ximending mrt, the staff is nice. They can also help to book for transport to the airport and the price is very reasonable.

Laundry cleaning is a bit pricey.

This is my second time staying. Love staying here when I come to Taipei. Very comfortable hotel. Convenient to Ximen station. Will stay here whenever visiting Taipei. Staff is very friendly and accommodating.

Please upgrade the morning breakfast with more options, especially for Westerners.

Good location in Ximending. Nice staff. Decent rooms, good mattress, good cleaning, free laundry room

Bed not superstable (shaking when your partner turns at night) Noise isolation so so Breakfast limited for Western needs

Good breakfast, staff are very respectful to guests