Room size, facilities and staff.

The pillows were not comfortable and the hotel didn’t offer me replacement when I asked for them. One of the two rooms I booked was filled with mosquitoes when I arrived. The location is close to the center but transportation from and to the hotel usually takes time because of the traffic especially during the peak hours.

It is a nice property with more than adequate facilities. Comfortable and clean rooms. Breakfast isn't anything to shout about but it suffice to satiate morning hungers before the actual feast out on the streets of Bangkok. Quiet location away from the busy main streets.

Abit of a lack of convenience store within a 10min walk. Nearest is a Phloen Chit station, so do need to plan grocery runs if needed.

Comfortabel clean apartment, good quiet location, friendly staff and value for money!

Water leakage in the bathroom, which had to be attended to twice and towels a bit worn!

Staff was very friendly and helpful.

Found that I could not connect the wifi in the room which is on the 2nd floor during the whole stay. Have informed the receptionist and hope this issue will be resolved should we stay there in future. In addition, it was very hard to adjust the temperature for the shower - it is either too cold or too hot. It took at least a few mins to adjust - so it was also a waste of water. Hope the hotel can upgrade the shower tap to the newer type instead of having one tap for hot and one tap for cold water.

The staff are all very nice. When you talk to them, they will answer any questions you may have and with a smile. The room is also quite spacious and comfortable. It's about 7 mins walk away from ploenchit station but the shuttle solves the problem of going in and out the area. Ploenchit is a few stops away from the shopping district.

The washing machine was a disappointment as it had a dewy smell and I regret washing my clothes in it. But otherwise, all the other amenities are ok. Just don't use the washing machine. There was also no dishrack where I can put the clean dishes to dry. So just bring a towel so you can wipe them after washing. Lastly, for some reason during my stay, it was a bit noisy at night (2 am). Not sure if there were renovations being done or if my neighbors were simply noisy. But mostly, I was able to sleep comfortably

1. All staffs helpful and friendly 2. Feeling cozy and smell so good in the hotel 3. Provide Netflix 4. Comfy bed and pillow

1. Very limited choice of breakfast (have to improve variety of breakfast since all room rate included breakfast) 2. A bit far walk to BTS ploen chit (there is no tuktuk service between 5-7pm)

Once we got our bearings, it was a very short walk to the BTS. Staff very friendly and helpful. Housekeeping was efficient and left my children’s teddies in cute display much to their delight.

Not much! Maybe once looking a little deeper (eg in groves, light fittings and air con vents, a little dusty.

The staff is amazingly polite and helpful. The rooms are spacious. The room's fittings are above par.

The location is kind of far form the BTS station and Bangkok is prone to flooding during the wet season. The road that the hotel is on turns into a river and the power can go out due to the flooding. This isn't something that the staff has any control over, and when it happened the staff remained upbeat and helpful, but I can't say that it wasn't inconvenient.

The staff asking to much questions for example Where you been Where are you going What is your plan

Customer service by JJ and Nat were excellent. Other staff were also very helpful and welcoming. Breakfast spread was decent, tasty - best breakfast dish was the tomyum. Location convenient.

Elevator slightly shabby. Based on the photos provided, we expected the hotel to be bigger / newer.