The breakfast time was the best, we started the day right and in a good way. It has new modern style which is very nice and comfortable and not to mention the best good thing, is that all bathrooms in the hotel comes with water hose for Muslims.

The breakfast should have a kids section, with height adjustments, it seems that we are the (adults) liked them more than they did! I have 3 years old boy and requested a baby cot, all I got is a 3 months baby bassinet!!! Very wired from them!! And they didn’t offer any other solution for the entire 7 days stay!! I also let them know that we are celebrating my husbands birthday, they replayed back they will take care of it upon our arrival, unfortunately, when we arrived to our appartement, I didn’t see any arrangements or even the cake they’ve mentioned.

Breakfast spread was great.

Nil

Chatrium Grand is brand new and a similar tower style property to the Chatrium Riverside in Bangkok. The staff were exceptional and a small point - in comparison to the Riverside - the elevators were incredibly quick and you never had to wait more than a few seconds on either ground floor or the 18th floor where we stayed. Breakfast was superbly presented and executed and the restaurant area was light, spacious and calm. The front-desk arranged a very good breakfast box on the day of our departure as we had an early flight before breakfast was served. The rooms were spotless and very well equipped. I unfortunately had an accidental fall in our room - I stumbled over the day chair on my way to the loo and fell head first into the coffee table. my wife found me in a pool of blood on the carpet at the foot of the bed with a nasty cut to my forehead. she phoned the front desk (5am) and within minutes first aid was with me and they quickly arranged for a taxi to the nearby hospital where I had 5 stitches in the cut and various tests and consultations. when I returned to the hotel the Duty Manager found me and wanted to make sure I was ok and if I needed anything to let him or his staff know. a short while later, a knock at the door and the housekeeping staff - who had cleaned our room incredibly - gave me some flowers and had all signed a Get Well Soon card! A really thoughtful, kind and lovely touch demonstrating the service levels at this hotel. Thank you.

The only thing we did not like was the tinny, trashy music played at the swimming pool. It added nothing and was just an irritating imposition on what is a beautiful facility.

Brand new modern & upmarket hotel in an amazing location - 5 min walk to Siam Paragon & other malls nearby. Excellent variety at breakfast. Stayed in a beautiful 2 bedroom apartment with contemporary furniture & rather attractive. High standards of comfort & will stay here again.

Main issue is poor service due to gross under-staffing. Rooms not ready at check-in, breakfast on New Year's day utterly disorganized & 1 poor soul to clean all apartments on our floor - she reached our unit at 1700. Has the potential to become a top class 5 star hotel. Perhaps teething problems at present.

Chatrium Grand only opened recently and it definitely has a 5 star hotel feel. The hotel is in a great location and they even have a shuttle service to get you to Siam Paragon shopping mall (2 minute golf cart ride). Incredibly spacious rooms that come with complimentary snacks and treats - make sure you check inside the wooden bowls for some sweet treats! Pool and gym facilities were sensational. I’ve never seen such a well equipped hotel gym before. Breakfast buffet is a huge spread of Asian and Western cuisine and was by far the best buffet we’ve had in Bangkok.

Nothing - everything was great!

Excellent location - 5 min walk/2 min buggy ride to Siam Paragon, which connects to 3 other malls. Spacious suites with very good amenities such as kitchenette and washing machine. Very friendly staff. The international buffet dinner was great, and the cafe in the lobby serves excellent cakes/pastry.

No iron in the room - surprising considering the standard of the suite and all the amenities it had. TV - no movie/entertainment or sports channels.

The hotel was brand new so everything was shiny and clean. The hotel was very quiet as it's still getting recognised, so meant the pool and lounge weren't busy at all. Breakfast was still busy so be interested to see what that looks like when occupancy rates increase. The pool was incredible... probably my favourite in Bangkok. Sun all day but plenty of shaded areas. The free one-time minibar and welcome treats were a great touch. The staff were excellent, particularly those in the lounge (Aum, Apple and Sara). The lounge was excellent, with happy hour and afternoon tea available. Not the best spread but as we were the only guests at times it was excellent. The rooms were spacious and elegant, though the layout was a bit off, with the space between the window and the bed a bit cramped. The room.servixe has clearly been a focus...our room.was cleaned twice a day without asking. Location is very central. 10 mins walk to Siam/Ratchathewi BTS. 5 mins to Siam Paragon/Siam Centre. Lovely hotel. Would definitely stay again. It is possibly missing that special pizzazz of some other BKK hotels.

The shuttle bus to Siam is next to useless. It literally takes you to the driveway to another hotel / back entrance to Siam Paragon...200.metres maximum. It would have been a lot more useful had it have gone all the way to the front of Siam Paragon/the BTS station. There should be more filtered water fountains throughout the property to reduce plastic water bottle use. The breakfast was good, but not excellent. Highlights were the Thai soups.

Location is amazing Apartment is spacious sound proof is very good fast elevators offered free mini bar items nice view you can see many nice Bangkok buildings

At arrival the front desk staff shocked me by saying that I don't have a room, when I showed them the booking confirmation from booking.com they went and arranged a room for me. Room dining service menu needs improvement and need to consider many vegetarian and halal options

The breakfast buffet was excellent. There were daily changes to the menu. Great! We also had dinner at the hotel and were pleased with their dinner menu as well. Their dinner menu also varied from day to day. The staff were attentive and made improvements after our first day there. We stayed in a 2-bedroom suite. Very spacious and clean. Our kids liked the suite and the bathtub. The location was ideal, near Siam Paragon and thus walking distance from other malls as well. The staff were excellent, accommodating and answered our questions with smile. They were helpful with arranging transport for our daily travels. Our special thanks to our Indian chef, who made our stay even better, the Indian portion of breakfast and dinner were exceptional. We had a good 5 days at Bangkok, but will remember Chatrium for making it even better.

The TV channels could have better variety, some kids' channels and movie channels would have been the icing on the cake. And to have more varieties for the in-room dining.

The price is a bit high with the quality of service its my second stay n always the reception stuff mess our booking the rooms always late to be given. garbage bin must be in room and toilet.. they should put more effort in cleaning while staying. the Chef (Darius) is a great person got to know him in person but the trained stuff still are lake of practice as the second stay was after 2 months of the 1st n still they cant make an omelet as requested.

in above as the full view