The staff are all excellent, without fault. Very comfortable large seaview room with great shower. Transport provided around the resort which is essential, outstanding.

Two days to fix and then have to replace the in room safe was unacceptable. The terrace light and fan never worked even after repeated requests. When everything is working there are no issues but the skill of their technicians and the speed that jobs are allocated needs substantial improvements.

The resort, the staff and breakfast is amazing. The pools were huge. Bery well maintained resort. The breakfast area was superb, overlooking the hotel’s own small beach. The second swimming pool was also in this area. The Reggie bar is stunning for sunset and drinks. The staff were so friendly, professional and helpful in every way. We went on a boattour to the Island and I left behind my small bag with creditcards and passport. The lady at the travel desk was amazing. They found the bag with everything inside. This was handled and delivered in the best possible way. The gym was great too. Just an incredible and impeccable place.

Nothing!

Perfectly located resort on Koh Lanta with beautiful private beach and sunset bar. Very nice located restaurant in the resort with the possibility to take breakfast outside on the terrace with seaview. Great breakfast buffet. Beginning of Dec. the resort was not fully booked and there was everywhere sufficient space. Very relaxing place and super friendly staff.

Almost nothing. Only very minor detail as sometimes in the morning the coffee service took some time. The staff prepares everything fresh for all guests. Maybe an extra coffee machine or a coffeepot for self service would help the staff over order peaks.

First it’s worth saying- don’t expect a normal 5* resort, this is Koh Lanta so it’s 5* in comparison to the island options. It’s a beautiful resort in a great location. If you like wildlife & nature this is an excellent resort. We saw eagles, kingfishers, large lizards & hornbills up close at the resort. The staff are really nice and helpful- in particular Wisinee and Ning were incredible. The guys driving the buggy’s we’re great! The reception/tour desk will be on hand to book anything, there are taxis available all the time and you can hire scooters without leaving the resort. The rooms are really nice, the pool villas are amazing- comfortable, clean and everything you need. The little beach is a lovely view, good for fishing, looking for wildlife- but Rocky to swim (like most of koh Lanta) The spa was nice but quite expensive and not the best massages we’ve had in Thailand- a bit hit or miss for a 5*

The main restaurant food was ok, it seemed to do western food better than Thai. It was always empty in the evening so most people eat out. Loads of amazing restaurants nearby. The breakfast is fine but could definitely be improved- if you want eggs, fruit, cereal it’s good. The staff in the restaurant (few young girls) were very different to the rest of the staff, quite rude & unwelcoming at times. Free minibar - this is listed as a “selling point” on booking.com but it’s a bit of a joke- it consists of 1 pack of Pringles and 2 chang beers and it is not refilled! I would rather have paid for a proper mini bar.. Kayaks on the beach would have been good.

Pool suite was a perfect for our couple getaway. The hotel has 2 horn bills on the property and our room was right near the nest. It was a joy to see them fly by every day. Surrounding nature is gorgeous. Room overlooked the ocean, lots of trees around, nature sounds and stunning sunsets...all from our room's sun loungers. Staff was beyond helpful. Always cheery and the cleaning crew does a stellar job. Phone chargers were rolled up every day and everything stored neatly. We only had breakfast at the restaurant. It was well stocked and good by most standards.

The resort and rooms are beautiful and spotlessly clean. It’s easy to arrange tuk tuks or bikes from the hotel to explore nearby beaches and restaurants, or you can just stroll down directly onto the beach from the hotel. The most memorable thing about this hotel though, is the wonderful staff. Every single one seemed really happy to welcome and look after the guests with a playful smile. Special mentions to: - Wisinee, the tour agent in reception who helped us organise a private boat trip (which was amazing) and bikes for our stay. She was so warm and kind and gave us some very good advice to save money and stay safe. - Bao (Krit) on the bar, who was super energetic and engaging and couldn’t stop smiling. His face lit up whenever he saw you around the resort, really great guy. Thanks for a great stay Avani!

It’s a little distance to the main town, so ideally you want motorbikes or will need to arrange taxis into the town for restaurants and bars.

Gym access Water in the rooms

Breakfast very simple and very disorganised - egg station takes forever, better to serve at the table otherwise your toast gets cold and you never eat together. When you arrive half an hour before the end of the breakfast everything is empty and the waiter make you aware that you only have half an hour left which is hot very relaxing… Bar at the pool, takes forever to be served. Staff is really lovely but the amount of staff there is the service could be so much better This is just me but no long mirror in the room. In general, you don’t feel special and for the money you pay you don’t get the value…

I spent five days at this hotel, and it was a truly amazing experience! Despite being the rainy season, with frequent downpours, our stay was delightful. The ocean-facing room provided an incredible and serene view, accompanied by the soothing sound of the waves. The service was exceptional, from the manager and reception staff to the restaurant and pool attendants. With only a few occupied rooms during the low season, the hotel provided personalized attention to our every need and request. We rented scooters and explored the island on our own, but also enjoyed relaxing by the pool during the evenings. Overall, it was an unforgettable and highly recommended stay.

The hotel is beautifully located on a rock which provides great views on the sea and is a 10min tuktuk drive to the centre. The hotel is very well maintained, staff is friendly and helpful. We stayed in diverse rooms. The villa option is a real heaven of luxury but the cheaper rooms are also very good. It is a hideaway place…one you don’t want to leave.

The breakfast could be better. It is not well run and every day the same. Often the buffet is not well stocked and service is rather chaotic. The restaurant and bar staff should be better trained for a 5star hotel. The choice of restaurant dishes is too limited.

Booked 7 nights and extended it by one more night. We loved the place, the hotel, comfort and quietness/privacy. Taking the breakfast with sea view and finishing the day with the sunset on the Rocky bar were great times. At our request, the bedroom was changed to a higher level/floor to enjoy better the sea view. The room was spacious with a big terrace. Please consider you are staying on a island and we may not have same comfort than on a Continent. So shower may have low pressure or some minor insects entering the room - nothing abnormal. We have seen some previous reviews complaining about the costs of the food/restaurant. Yes it is more expensive (maybe 7-10 euros more per dish) than other local places, but let's not forget the comfort, the view, the hygiene aspects compared to locals places + you dont need to commute. There are few places around the hotel at walking distance 10-15 mins walk,,, which were also nice. otherwise taxi needs to be taken. It is also easy to book a scooter directly from the hotel or have day trip on the boat. I would recommend to book one of those (avoiding Phi-Phi Island if you want more quietness other than crowed place). We initially booked the Twin Lotus which got cancelled by our fault and with no doubt we were happy to stay at Avani + hotel.

Difficult question ... but an electric car instead of petrol car would be more Eco Friendly and mainly more quiet when driving in the resort :) (same for the scooter for the staff)