The location is amazing. The beach is private and beautiful. Breakfast is great. Family room is very spacious and comfortable. I also suggest to take a trip to Coral Island, which is organized by the hotel and leaves from the hotel jetty. It's amazing.

You have to book for dinner, so we always ate outside. It is not a big problem, but if you want to eat at the hotel you must book well in advance. Unless you're flexible and don't mind eating at 9. Also, I would say the staff at the reception and bar at the beach were great. But the staff at the main restaurants sometimes seemed a bit not bothered.

We had a wonderful short stay at Cape Panwa Hotel. The hotel itself is beautiful with a private beach, gorgeous swimming pool and an on-site spa, but the best thing about the place, is the team of staff working there. They really went over and above to make our stay special. It was my birthday on our second night and they arranged for little treats here, there and everywhere to celebrate it. I was so grateful. The breakfast was delicious and there are a good selection of restaurants to choose from for lunch and dinner. We would have preferred it if the beach bar had stayed open later (closes at 8.30pm) so there was a bit more variety to the nightlife options, but there is the Lighthouse Bar which stays open till around midnight. Our room was very comfortable and we were offered an upgrade on arrival that was very good value. It’s very quiet at night so we weren’t disturbed at all and enjoyed a great night’s sleep each night. I would definitely recommend this hotel and would be delighted to stay again.

Location, room, and beach.

Reception staff were very good, friendly and efficient. But a lot of the staff were badly trained and badly organised. Maybe the hotel is going through a transition. The place looks a bit tired.

Beautiful colonial building, fabulous staff, comfortable stay

Children overtook the pools with no parents objecting to their behaviour

Comfortable, large rooms, nicely furnished. Large beachfront and plenty of sun beds. Nice choice of restaurants (when available!). The hotel caters for numerous large weddings who take over restaurants and bars at short notice. I appreciate this is lucrative business for the hotel but a bit trying for other guests . The property is on top of a very steep hill, the shuttle service is excellent and very much needed!!

The general and public areas are very clean, the cleanliness in the room is very superficial. We stated for two weeks a d had to ask to get our bed linen changed after the first week. Certain items were just left on the floor (swept under the bed) for several days. However the actual staff are lovely, helpful and very kind. Aqua Aerobic teachers were great fun and a sure fix on the plan.

The hotel is located in a beautiful cape, with stunning views. We loved our villa with its two rooms and private swimming pool. The white sandy beach with warm water was very nice, but you have to plan with the tides, as there is a big difference in levels. Don't forget your water shoes! The staff were incredibly warm and helpful, making you feel at home. Great value for money!

We went during a period when probably there wasn't enough kitchen staff, so the service was a bit slow. But otherwise food was very nice and it has a very good buffet breakfast.

The location

The shuttle bus should run more frequently and the egg station wasn’t up to the expected standard.

I am writing to express our gratitude for the excellent service we received during our stay at Cape Panwa Hotel. The staff were exceptionally kind and accommodating. We were delighted to receive a complimentary room upgrade. This gesture greatly enhanced our experience. The hotel offers a breathtaking scenic view, which added to the overall tranquility and enjoyment of our stay. We were truly impressed with the serene and picturesque surroundings.

Some pointers for improvement: It would be beneficial to enhance the accessibility features for elderly guests who use wheelchairs. This could include adding ramps, elevators, and ensuring that common areas, dining facilities, and rooms are easily accessible without obstacles. Clear signage and dedicated pathways can also improve the ease of movement for these guests. We also noticed some issues with mosquitoes during our stay. Implementing more robust mosquito control measures could significantly improve guest comfort. This might include regular fumigation, providing mosquito repellent in rooms and installing mosquito nets to prevent mosquitoes from entering indoor spaces.

Nice view from room Very good breakfast Staff is really nice Good place for long stay Rooms are big

Location Far from all Has good side and bad side Hotel has shuttle to the panwa Bay

Staff were fantastic from the moment we arrived until the moment that we left. Pim and Mild at the front desk, David the manager and the bell boys deserve a special mention. Pim arranged a cake for a birthday celebration, this was a lovely gesture. The hotel is on a private beach and has great facilities including a very short tram ride between the lobby and the beach (the hotel is on a very steep hill which means great views). Rooms are large with walk in wardrobes and good bathrooms. Balconies are also large and well equipped. Breakfast is plentiful and food at the beach bar was reasonably priced and tasty. There is a small market by the sea front on the road leading to the hotel and a few restaurants offering good food. The hotel provides transport to and from the seafront for those who would rather avoid the steep hills!! Note that the hotel is not located in the main town but provides a shuttle service to town. Taxis or bolt or grab cars can be used if going into town outside of the shuttle hours.