Good location Helpful staff at the reception Well managed and maintained equipments (pool,rooms,elevators..) Variety of food Clean in general

There are rooms accessible from the lobby and others from the outside but you aren't given the choice if that matters The private beach is managed by a seperate bar, and accessible for the non residents too where you are in the obligation to consume (prices are much expensive)and might not find a place, but no such information was put in the hotel description. The employees in charge of the food service at the restaurant had an awkward attitude even when asked friendly, especially that there was no names to describe each plate (a must in restaurants) The room wasn't ready even checked in: For a double room, only one toilet paper was served, didn't get more, and no towels or soaps until we have asked

The pool was amazing - very large and plenty of lounging chairs for everyone. If you had children - there were lifeguards watching from 3 different angles. The room was alright - the furniture was very dated but it was clean

They put us in a suite but the suite did not get the internet in the bedroom so we could stream anything and the programming was very limited for english speaking people.

The staff were really friendly, rooms were a good size and great value for money. Also the rooms came with a balcony overlooking the pool. Also the have indoors and outdoors swimming pool

The bathroom was a little dated, I would rather have a shower unit then a bath with shower features. The location had no shops around so quite remote but taxi only takes 5 min to get you to the shops

The room was a decent size and we had a lovely view of the pool. House keeping did come everyday and we're flexible with timings.

The breakfast wasn't bad but not to my liking. For example the boiled eggs were uncooked but after speaking to lovely Customer Liasion woman, Hajar, she made sure that all of our needs were met.

You have a great staff. The meeting in the Reception by Radhia and Ahlem, what women they are there every day with a smile and excellent service, what a welcome 😊😀🌷. In the bar in the evening I can mention Omaima who also gives a great service, super nice too... then it continues with a cleaning lady who took care of my room fantastic... the food very good... very nice stay

Breakfast was amazing, with lots of choice and fresh products. The facilities are kid-friendly and you have a choice of indoor and out-door pools. Also, very nice beaches and beach-clubs are just a short walk away.

Room towels are very old and in dire need of replacement. Room cleaning was sporadic, while some facilities could do with a fresh lick of paint.

Quite. Clean. Safe.

The process kills the enjoyment. Paperwork should not burden the customer. Then at departure, we had drank water from the room fridge which did not work thinking it was included and it should be. We drop the key and tells us to hold on. She has to call someone to go to the room check inventory and call back with what was used. She said we drank some coke product which we did not. I ended up paying for something I did not drink and she wanted to argue some more and get the manager. I just wanted to go. Best way to screw up a stay is to ask a question..

The superior double room have a 200cm square bed. The room is spacious and has a balcony with view over the outside pool area. The hotel is beautiful and buffet offers different type of food at all meals. The stuff is friendly an helpful.

The nearby clubs can be loud during holidays and Summer. Not a problem in Winter with closed windows.

Pool is great. And staff in restaurant is incredible. We arrived at the end of breakfast when it was being packed up and they went out of their way to make sure we were able to eat.

Deposits for towels at the pool. Pizza delivery at Pool took about an hour

The superior double room is modern and very comfy. The double bed has a size of 200 cm square, it's beautiful. The hotel is very beautiful in general for Tunisian standards. The location is quite during weekdays.

The surroundings are full of clubs and can be noisy during holidays and Summer.