Almost everything was perfect. Food is very good, the animation team is amazing, and the location is perfect, just a short journey (about 30 min) from Enfieda airport. Bar staff, waitres, restaurant management, and cleaners were amazing. One negative thing about the hotel is the reception staff. They were very rude, not helpful.

The reception staff was very rude and not helpful.

Two beatifull pools and gardens,private beach with plenty of sunbeds,great food-loads to choose from,daily activity with animation team (sometimes bit too push-y if u decline but overall ok).Super compfy beds and sun loungers!Best server/waiter Hoisin.

Guys selling trips-if u decline they become really rude.Loads of drunk and loud customers (but thats idea of all inclusive),bit outdated bathrooms.Some Employes expecting tips for everything.

Everything! The staff were incredibly kind, attentive, and went above and beyond to make our stay perfect. The amenities were fantastic, and we truly felt welcomed, safe, and valued. The reception team was especially helpful with every request, making our experience seamless and enjoyable. I mainly took videos so i've taken a few screenshots from the videos to show the room and the breakfast lol.

The only minor downside was that one of the outdoor pools was closed, but given the cold and rainy weather during our stay, it was completely understandable. It didn’t affect our experience at all!

Mohktar is the best at reception, truly amazing person. I have stayed at this hotel many many many times, the service is amazing, the hotel is very clean, the staff collectively are some of the best people I’ve ever encountered. Food is amazing, and I can only say good things about this hotel. Thank you to all the staff at the Marhaba Palace hotel, and it is always a pleasure to stay here, especially when it feels like a second home. ❤️❤️❤️

People at reception are very good and helpful, life guard(Amin )are very helpful, people of animation are good ,breakfast is good

Some of waiter and worker are rude not helpful, there is a discrimination about help in some waiter not all of them ( some waiter are happy when they see people from Europe they give them good welcome and good service),Arabic (Tunisian , algerien…) no good service , food need to change variety (, I see the same fish in three days )

The rooms were spacious and spotless, with great décor and crisp bed sheets. The buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.There were a professional Bar Chef named Karim i think,he is working like crazy to make All special wishes,the reception team like always on the top,the Restaurant staff also and the animations team (momo/midou/…)you just cross snikey peoples everywhere ever they are not working on that humain conditions. The hotel could be much better if they give more value to the staffs working (with a suit ander 45 degree on the pool 🥵🥵)!!!!

The rooms were spacious and spotless, with great décor and crisp bed sheets. The buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.There were a professional Bar Chef named Karim i think,he is working like crazy to make All special wishes,the reception team like always on the top,the Restaurant staff also and the animations team (momo/midou/…)you just cross snikey peoples everywhere ever they are not working on that humain conditions. The hotel could be much better if they give more value to the staffs working (with a suit ander 45 degree on the pool 🥵🥵)!!!!

Hotel went above and beyond to ensure every need was catered for! Upgraded our room!Room immaculate,bed was unbelievably comfortable, fresh fruit tea coffee sugar and bottled water brought to our room as ww had missed breakfast with late arrival, Hotel booked and ensured we had a safe trip to and back from embassy and we were even offered a meal so we wouldn't go hungry! Beautiful hotel beautiful location I'd give more than ten stars if it was possible!

Food in restaurant very good choice and hot, friendly staff and good service.

Bar service was poor staff not customer focused and slow.

Front desk staff where great , forget the ladies name but she was very friendly and accommodating. What ever you asked they would do their best to accommodate you . All food is halal, great entertainment, staff are very helpful , beach lunch area is very convenient. Great food and good variety.

Rooms were neat but require upgrading and revamp. Entrance hall needs more colour seems hollow . More umbrellas at the pool side and beach will be good , some guest reserve spaces for the day but use only for a few hours . I don't drink alcohol and the 2 moctails I had were basic , maybe invest in a crush ice machine would be good .

Marhaba Palace hotel is always the best when it comes to hotel stays in Sousse, Kantaoui. I have stayed here many times during my solo & family vacations, even my extended family members have stayed here. The facilities are great, outdoor swimming pools aswell as a large indoor swimming pool, tennis courts, gyms, direct beach access with security always present, beach bar & restaurant etc.

Everything is always on point, no issues at all.