My husband and I booked a deluxe room at the hotel for a week, and after having some issues in our bathroom shower on our first night, the director, Ismail, was very prompt to lodge us in an upgraded ensuite room on the top floor. If you are staying for a long time or will spend time in your room, we really recommend the ensuite option as it is the most spacious and the others are much smaller in size. It has a phenomenal view and a jacuzzi function in the bathtub. We made some lasting friendships with the staff and visitors during our conversations over breakfast in the outdoor terrace. The chef is a wonderful lady who is very talented who does everything herself! There is afternoon tea/coffee at 5-6pm with cake too which we didnt know about until the last day. Aimen was a wonderful friendly face who we exchanged meaningful conversations with in the mornings, always working hard with a smile and really helpful on the terrace floor. He speaks fluent english and arabic! The hotel is a 15 min walk to Sultanahmet area with lots of cafes ans restaurants! The staff are all very helpful so do ask if you need any help during your stay!

The staff at the front desk were very friendly people. They served breakfast each day and you could order room service if you wanted. The beds/interior were so comfortable and homely. They also had a hot tub in our room! The hotel is centrally located and just a short walk away to the centre of Istanbul and all the attractions, but far enough away to be a quiet area.

Our room didn't get cleaned while we were there and we had to keep asking for toilet roll because nobody was coming in to top it up. Additionally when we used the hot tub the first time black dirt came out of it.

The location is perfect. Our room was on the 5th floor with an amazing view to the sea and also a bit of the city. The manager has a problem solving attitude, he’s kind and cares about the guests needs. He is a great asset for the hotel! Breakfast is diverse and tasty. Parking is available in front of the hotel with a reservation. Lots of restaurants, mini-markets and souvenir’s shops around the hotel.

The fact that there is no elevator it’s a bit challenging. The area can be a bit noisy. I must say there is always room for improving.

Great place to stay if you want to visit Istanbul. It's close (10-20min walking distance) to all the important places to visit (Bazaar, Hagia Sophia, Sultanahmet, Topkapi). Also, it's close to the T1 tram line that will easily take you all the way to Taksim. The rooms are very clean and comfortable and the staff is very friendly and will help you with any problem that you have. I will stay here again when i come to Istanbul again!

Good location but be ready to go up every time. Hotel is clean, good breakfast, beautifull garden, nice stuff.

First room we got was not comfortable and small, toilet and shower was broken and stuff didnt repair that before our check in. We changed that room. But the sacond room had awful bed, it was absolutly not comfortable and with iron sticks inside matress. You need to change toilet and shower equipment and beds in hotel.

Istanbul (Old City) is great, lots to do and see. Hotel is centrally located and most attractions is within walking distance. Hotel staff is very friendly and always ready to help with any info or requests. Its a small hotel but nice and clean with very friendly staff.

Everything were great, small leak in the bathtub, otherwise nothing to complaint about.

Quiet but central. Could walk to the main sights (Topkapi Palace, Hagia Sophia etc.) We got rooms next to reception and I was concerned they would be noisy but they weren't at all. Staff very helpful. Hotel description says no internet available but in fact there was wifi in the lobby seating area, and sometimes in our rooms.

Single people and couples sitting at tables for 4 at breakfast when we needed them for our group! (Not the hotel's fault, but other guests please take note!)

Our room was wonderful: great view, spacious, comfortable, well furnished and decorated. It was all that I hoped for during this holiday.

Some staff spoke virtually no English, and we don't speak Turkish. We arrived earlier than expected in the morning and had to pay a full overnight price for 4 hours in a tiny room. We needed to pay something, but I feel that aspect was taking advantage of us because we had no other options at that hour.

The front desk staff were absolutely amazing. Very friendly and helpful. The hotel is close to the main attractions but is located in a very quiet area. The breakfast area is very nice and cozy. It opens to a terrace where you can have your meal or coffee there. The variety was good

The walls in the rooms are very thin. Also there needs to be a special attention from the the staff to keep replenishing the food during breakfast

Everything were great, fantastic location - walking distance to most attractions. Staff were very friendly and breakfast were good. Lots of restaurants in the area. Will definitely go back.

Can do with a lift, but understandable considering the hotel setup.