Clean rooms and nice personal. The location is super awesome that have acces to metro, bus, taxi. The room was cleaned every day with new bedsheets and offers a verry pleasent feeling.

The spa is to much overpriced and would advice to pay in the valute you made the booking but for sure dont use the spa as for same price you have two times vip package to any spa you find in the city .

Excellent breakfast, not the largest selection, but great quality food. Great food for OK prices at the restaurant. Staff was very helpful and polite throughout our stay with all our questions. The spa is good (sauna, steam, pool), gym is decent sized, not great variety, but enough for a short stay. The room was spacious enough even for two people working from there.

Not a major problem for us, but the first feel was that the hotel could use a bit of a renovation. Everything was in good condition, just a little tired. A coffee machine in the room could be considered (nespresso or sth), instead of the instant coffee. There could be larger bottles (0.5-1l) of drinking water, as the little bottles go very quick.

very clean , great service from front desk, housekeeping, room service, concierge.

no SHATTAF in the toilet

Friendliness and cleanliness

Friendly and warm staff. The room was clean and comfy. Breakfast has a lot of options with great service.

The entrance does not have any ramp, which makes traveling with a baby difficult, as we had to manually lift the stroller on and off the property. The staffs were helpful in their assistance, however.

I loved the interior of the room, it was large and very comfortable. The swimming people area and spa were definitely the highlight of my stay.

When I was checking out, I was asked if I used anything in the mini bar. My answer was 'no' I stepped out for breakfast outside the hotel and when I came back to collect my luggage, I was told by the staff at reception that 2 items from the mini bar where missing and I had been charged. I didn't like that. Especially as he was the same person who had initially checked me out.

- location is very convenient to most well known tourist destinations in Istanbul - smart room that you can control everything with a touch of a button - very quick room service - very clean - staff is helpful and friendly - good value of money - food is good

I rented a car during my stay in Istanbul. The hotel charged me for valet parking each single time i leave the hotel, around 200 Turkish Lera each time. Not a massive issue as i’m aware that valet parking is not for free in all hotels, but maybe worth mentioning here. But all in all my stay was exceptional!

Breakfast variety was fair, location and staff service was perfect

Some noise from the ac during the night time, besides this everything was perfect.

Everything. The staff,the room, the price, the decorations, the atmosphere, THE BED IS EXTREMELY CLEAN AND COMFY I DON'T WANT TO GET OUT !

Nothing. Everything this is perfect. Although we could use a bigger tv. It's so small. And there is not shattaf in the toilet but it's fine.

The room was clean and had everything I needed, very spacious and comfortable mattress which is something I look at usually. I didn't have time to try the breakfast but it was highly recommended. I had to leave my luggage at the reception after check-out as my flight was quite late in the evening and the staff kept it safely which I really appreciated. I would definitely come back again.

The noise from the other rooms/guests.