service and hospitality

hotel is situated near crowded street and it may be noisy at night

As the name suggested, it is a boutique hotel. So good thing about it is that, it only have a total of 7 rooms there. So the staff was very attentive to us. From the arrival, Volkan was amazing with his hospitality. He was very attentive and helpful. I arrived quite early and he made sure that I will have a room ready as soon as possible. Room was adequate and very nicely design with a mix of modern and classic istanbul touch. Bed was wonderful and comfortable, pillow are very nice. Amenity is complete. And hey have a very nice and stylish marble bathroom. Fancy. Location.. it's just amazing. This is a great location undebatable. Istiklal street is just only few steps from the door, galata tower is just less than 8 minutes walk, metro is only 5 minutes walk, resturant, bars, shopping just around the area. Needless to say it has everything you want for a hotel location. Though it looks rustic from the outside facade, but the hotel is very clean and neatly refurbished; and most importantly has elevator. don't forget to call and ask for direction to the hotel before arrival, because you might want them to help you to meet in the drop off point. Thank you Volkan and Pearnox, it was a pleasant stay.

Well, probably because it has only 7 room in the building and the reception located right in front of the entrance; I feel like being watched every time I come in and go out especially when some staff sitting there in a table next to the entrance. Hahaha doesn't matter though; it's just my personal awkwardness. Also, please be mindful, the location is basically very central, near all the bars and hang out place. Sometimes it can be quite noisy for you who wants a "resort like" quieteness. I don't mins though, because the room and bed is just comfortable. Car cannot access the street; but it's only 1 minute walk from the street; so call / message them first to help you locate the drop off.

Hotel is very nicely decorated and stylish. It’s in a wonderful location near the Galata Tower, just be prepared for some hill waking. Comfortable bed and felt safe inside, which for a solo traveller is a real bonus. Air con was good. Free water provided and a good sized fridge. Room is petite, so good for a short stay or if you’re hardly in your room anyway. Local area full of places to go, eat, drink, and alive until the early hours which is excellent too.

It’s quiet and no one at the desk over night, so just something to know. First night an issue with towels but seemed to be ok the next one as I actually had a towel for the shower.

Lovely and very stylish room. Pretty quiet during night, especially given the amazing location right at the best part of the city. Fridge was refilled with bottled water daily (life-saving in the 35 degree heat). The two guys at reception were exceptionally friendly and accommodating.

The windows were small-ish and opened onto a courtyard and a brick wall, but that was fine for us as it meant it was quiet.

My room was so comfortable- very clean, modern looking and good air con. There was also good facilities, tea and coffee etc. Abdullah on reception was so nice! Was lovely chatting with him and he gave me some great tips for my first time in Istanbul, including a travel card. Location was great too - lots of good shops and right by galata tower!

Some ‘do not disturb / please clean my room’ signs would be good for the room as I was in and out of my room quite a lot and kept running into the maid.

The hotel is in a fantastic location, making it easy to explore the area. The staff were incredibly friendly and welcoming throughout my stay. The bed was comfortable, ensuring a great night's sleep.

The hotel was very hard to find; it took me 20 minutes of walking around to locate it. The room was small, suitable for one person but not ideal for more.

Location is in the centre of istiklal but quiet, clean and comfy bed. Staff is helpful and help me with luggage and ordering taxi for me. Thanks

The room is too narrow, my 2nd stay here I even cannot open the suitcase because there is no space. And another thing maybe this is typical boutique hotel in Istanbul that other guest isnt allowed to come to the room so my friend from Indonesia cannot go to my room. And there is no area in lobby to accept guest as well

The location of the hotel is excellent. It's located at short distance from M2 metro station and even the station of world's 2nd oldest subway, the Tünel, is located in the next building so you don't have to climb the height from the sea to the Galata tower. The facilities of the hotel were also top notch and the staff was really helpful.

Volkan & Yavuz really helpful even when i was not staying there yet. Since I came from tropical place and really not practical to buy winter clothes there, I could arrange winter clothes packages to be sent in the hotel. The best one they could help me to arrange surprise for my boyfriend which done greatly. the staff here clean perfectly, helpful and informative. the location is perfect, near to everything thank you for the hospitality❤️

nothing, we will back to this place again soon

The hotel is at a great location, steps away from the subway and many tourist attractions. The room was a little small but very nice and comfortable and everything looked clean. You hear the sounds of the streets and nightlife especially on weekends, but we were aware of this considering the location and it wasn't much of a disturbance for us.

Considering the smaller size of the room and the bathroom, it would have been great to have some more hooks around the walls to hang our stuff like towels and clothes. The staff could also be a little more attentive - we have asked for some extra towels several times but never got any.