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8.6

155 reviews

Kampala Serena Hotel

Kampala Serena Hotel

P.O Box 7814 Kintu Road, Kampala, Uganda

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Kampala Serena Hotel

Welcome to the Kampala Serena Hotel, where luxury meets convenience in beautiful Uganda! Located just 0.4mi from the city center, this 5-star gem offers a fantastic starting point for all your adventures in Kampala. With room rates starting from $256, you can indulge in a lavish experience packed with comforts and amenities. Nestled on Kintu Road, this hotel is a true oasis for travelers looking to escape the hustle and bustle of city life while staying close to the heart of it all.

Step into your own personal paradise with a range of featured amenities that cater to every desire. Dive into the outdoor swimming pool, unwind in the sauna, or indulge in rejuvenating spa treatments. Enjoy exquisite dining options at the on-site restaurant, or sip a refreshing drink at the bar while soaking up the stunning garden views. With free WiFi and a business center (for those who can’t completely unplug), all your needs are met. Guests rave about the attentive service and the 24-hour front desk, making every stay feel special.

But that’s not all; your stay at Kampala Serena Hotel can be as active or as relaxed as you wish! Stay fit with a personal trainer in the fitness center or arrange an extra-charged round of golf for some outdoor fun. For families, the hotel offers babysitting services and kids’ meals for a seamless experience. Whether you’re here for leisure or business, travelers agree—this is the place to be in Kampala, where every detail is designed with your enjoyment in mind. Join the ranks of satisfied guests and experience luxury in the heart of Uganda!

After a day of exploration, it’s time to unwind and indulge in a culinary adventure at Kampala Serena Hotel. With an impressive selection of on-site dining options, you’ll find a little something for every taste bud! Start your epicurean journey at The Explorers Italian Bistro, where family-friendly vibes meet modern elegance for a delightful mealtime. Craving a taste of local culture? Dive into The Lakes Restaurant, serving up an array of African, seafood, and international cuisines—you might just discover your new favorite dish! For a more intimate experience, head to The Pearl Restaurant and Champagne Bar, where sophisticated ambiance meets mouthwatering international flavors—perfect for a memorable romantic evening.

No day at Kampala Serena is complete without a sip (or two!) at one of the lively bars on property. Head to The Pool Bar and Restaurant, where you can bask in the sun while enjoying international fare and refreshing drinks. If you're in the mood for a cozy vibe, The Mist Bar and beautifully adorned Bambara Lounge offer a traditional setting to relax and unwind. And don’t forget to stop by The Ssese Patisserie to satisfy your sweet tooth—nothing pairs better with coffee than a delectable pastry! From early morning to late night, the hotel’s culinary experience is guaranteed to please every palate, turning your stay into a feast for the senses.

For those looking to venture beyond their sun-kissed lounges and scrumptious meals, Kampala Serena Hotel puts you in the perfect position to explore the vibrant city surrounding you. Feel like taking a stroll? The bustling city center is just a hop away, filled with shops, markets, and unique attractions waiting for discovery. A bit of adventure awaits nearby too—from bustling local markets to serene parks, every moment can turn into a memory. Whether it’s discovering the mesmerizing culture of Uganda or enjoying your time at the hotel, the Kampala Serena Hotel ensures every traveler leaves with unforgettable experiences, smiles, and maybe a few extra calories from those tempting desserts!

Closest airports

Entebbe Airport

21.6mi

Jinja Airport

42.2mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Balcony

View

Rooms

Show 6 photos

Deluxe, Queen Size

1 Queen Size Bed

325 sqft

Balcony

Minibar

More details

Deluxe Room is 323 square feet and includes a queen-size bed 150-154 width plus balcony, hairdryer, and ironing set.

Show 20 photos

King Room

1 King Size Bed

560 sqft

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a TV with satellite channels. The unit offers 1 bed.

Executive Room - single occupancy in Kampala Serena Hotel

Show 5 photos

Executive, Queen Size, Single Use

1 Queen Size Bed

560 sqft

Garden view

Private Bathroom

Balcony

Minibar

More details

Indulge in luxury in our 560 sqft Executive Room with a spacious balcony, hot tub, and garden view. Perfect for a solo retreat or a couple's getaway.

Executive Suite - single occupancy in Kampala Serena Hotel

Show 4 photos

Executive Suite, Single Use

1 King Size Bed

1 Sofa Bed

1025 sqft

Garden view

Private Bathroom

Balcony

Minibar

+

More details

Indulge in luxury in our spacious Executive Suite, featuring a king-size bed, a private hot tub, a balcony with a garden view, and a relaxing bathtub. The 1023 sqft suite is perfect for a romantic getaway or a leisure trip for two adults.

Show 6 photos

Deluxe, 3 Bed

505 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Show 7 photos

Executive, 1 Bed

560 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Show 6 photos

Deluxe

1 Twin Bed

Balcony

+

More details

Executive Room - single occupancy in Kampala Serena Hotel

Show 5 photos

Executive, Single

1 Queen Size Bed

560 sqft

Garden view

Private Bathroom

Balcony

Minibar

More details

Show 5 photos

Superior, King Size

1 King Size Bed

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Deluxe Room - single occupancy in Kampala Serena Hotel

Show 5 photos

Deluxe, 2 Twin Beds, Single Use

1 Queen Size Bed

2 Twin Beds

505 sqft

Garden view

Private Bathroom

Balcony

Minibar

+

More details

King Room - single occupancy in Kampala Serena Hotel

Show 4 photos

King Room, Single Use

1 Queen Size Bed

560 sqft

Private Bathroom

Balcony

View

Minibar

More details

Show 4 photos

Executive Suite

1 King Size Bed

Balcony

+

More details

Guest reviews

8.6

155 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Janet

8.2

November 2022

The hotel is very clean and comfortable and in a very pleasant environment. The staff are friendly and helpful particularly the concierge. The facilities at the hotel are good and the restaurant meals are of a high standard in the buffet style restaurant and bar. Overall a hotel to be recommended!

Although we enjoy staying at the Serena Hotel, we do feel it is looking ‘tired’ in places and is in need of some refurbishment.

🇺🇸

Willem

10

November 2023

Everything Food Service Security

Cold shower needs to be fixed. If I pay $300 for the room then I want a hot shower 24/7

🇬🇧

Darrell

8.2

January 2024

good location for access to the city

unusually the food selection at the buffet wasn’t great and at breakfast the food and juices were not re filled quick enough

🇮🇹

Matsglobetrotter

10

August 2023

Excellent place to stay. The service is great, staff very attentive to the needs and the rooms very comfy and nice. Tried the spa and swimmingpools and all very nice

Nothing to mention

🇺🇸

Mausi

10

July 2022

The staff, cleanliness, comfort and location in the heart of Kampala.

My experience was that guests who booked on Booking.com were accommodated in what seems to be an annex tucked away from other guests.

🇬🇧

Mark

9.1

November 2023

Safe and secure central location

Only minor issue was hot water lacking early 1 morning

🇳🇬

Tessy

9.1

October 2021

The ambience... the spacious rooms... the serenity of the environment; how the living areas is set back from the city buzz... the warm staff (especially the Lake Restaurant staff- particularly Aggre and Rosetta)... the gym! All the instructors are so much fun to work with and very encouraging and quick to help...

The reception staff weren't as warm and didn't show empathy. Such a contrast to the restaurant and gym staff

🇸🇪

Matsglobetrotter

8.2

September 2023

Great stay, comfy room, staff is very friendly and attentive. had a greart massage in the spa and enjoyed the swimming pool

N/A

🇰🇪

Mugure

10

June 2023

Very comprehensive breakfast menu. However, it didn't change much from day to day. Which is okay given how wide the menu was.

Nothing.

🇩🇪

Stefan

9.1

March 2022

Staff always helpful and attentive. It was always a pleasure for us to have a small talk with them. Rooms are clean.

At night the frogs were very loud. Smoking area could be more comfortably.

Points of Interest Around Kampala Serena Hotel

Attractions

Nakasero Market

0.8mi

Old Taxi Park

0.8mi

Kisenyi

1.2mi

Uganda National Mosque

1.3mi

Uganda Museum

1.3mi

Young African Refugees for Integral Development Center (YARID)

1.6mi

Mengo Palace (Lubiri)

1.9mi

Kasubi Tombs

2.4mi

Uganda Martyrs' Shrine (Namugongo)

6.1mi

Restaurants

The Explorers Italian Bistro

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Modern
  • Romantic

The Lakes Restaurant

Cuisines

  • African
  • Seafood
  • Local
  • International

The Pearl Restaurant and Champagne Bar

Cuisines

  • International

Ambiances

  • Modern
  • Romantic

The Pool Bar and Restaurant

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Bambara Lounge

Cuisines

  • International

Ambiances

  • Traditional

The Mist Bar

Cuisines

  • International

Ambiances

  • Traditional

The Ssese Patisserie

Cuisines

  • International

Ambiances

  • Modern

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Kampala Serena Hotel

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Balcony

View

Stay rules - Kampala Serena Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Kampala Serena Hotel

What are the check-in and check-out times at Kampala Serena Hotel?

Guests at Kampala Serena Hotel can check in starting from 12:00 PM and need to check out by 10:00 AM.

Is there parking available at Kampala Serena Hotel?

Yes, there is parking available at the Kampala Serena Hotel. It is private, on-site, and free for guests. No reservation is required for parking.

What's the nightly rate at Kampala Serena Hotel?

The entry-level price at Kampala Serena Hotel is $256. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What are the room types available at Kampala Serena Hotel?

The hotel offers an Executive Room for double occupancy, featuring a non-smoking environment and accommodating 2 adults and 1 child. The room includes 1 king size bed within a 560 sqft space. Additionally, the Executive Suite is available for single occupancy, offering a non-smoking environment with a king size bed in a 1023 sqft suite.

What is there to do in Kampala Serena Hotel?

Guests at Kampala Serena Hotel can have a relaxing time at the hotel while enjoying the array of leisure amenities available. They can indulge in wellness packages at the spa, take a dip in the outdoor swimming pool, and unwind in the hot tub or steam room. For those looking to stay active, there's a fitness center, and for golf enthusiasts, a golf course is also available. The hotel features several dining options, including Italian, African, seafood, and international cuisines in various ambiences, catering to different preferences. The hotel also offers a poolside bar and restaurant for a casual dining experience. Whether guests seek family-friendly or romantic settings, the variety of ambiances cater to different moods. With 24-hour front desk service and non-smoking soundproof rooms, the hotel ensures a comfortable stay for all guests.

Can guests use a pool at Kampala Serena Hotel?

The hotel has one pool available, which is open all year round. The pool is located outdoors and is restricted to adults only.

Is there an in-house restaurant at Kampala Serena Hotel?

The Kampala Serena Hotel has a variety of on-site restaurants, including The Explorers Italian Bistro, The Lakes Restaurant offering African and international cuisine, The Pearl Restaurant and Champagne Bar serving international dishes, The Pool Bar and Restaurant with international cuisine, Bambara Lounge offering international cuisine, The Mist Bar, and The Ssese Patisserie. These restaurants provide a range of ambiances from traditional to modern and offer cuisines including Italian, African, seafood, local, and international dishes.

Does Kampala Serena Hotel accept credit cards and cash payments?

Yes, Kampala Serena Hotel accepts credit cards such as Visa, Mastercard, American Express, Maestro, and UnionPay. Additionally, cash payments are also accepted at the hotel.