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+1-833-728-2041155 reviews
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$256P.O Box 7814 Kintu Road, Kampala, Uganda
Reservations:
+1-833-728-2041155 reviews
1/51
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Welcome to the Kampala Serena Hotel, where luxury meets convenience in beautiful Uganda! Located just 0.4mi from the city center, this 5-star gem offers a fantastic starting point for all your adventures in Kampala. With room rates starting from $256, you can indulge in a lavish experience packed with comforts and amenities. Nestled on Kintu Road, this hotel is a true oasis for travelers looking to escape the hustle and bustle of city life while staying close to the heart of it all.
Step into your own personal paradise with a range of featured amenities that cater to every desire. Dive into the outdoor swimming pool, unwind in the sauna, or indulge in rejuvenating spa treatments. Enjoy exquisite dining options at the on-site restaurant, or sip a refreshing drink at the bar while soaking up the stunning garden views. With free WiFi and a business center (for those who can’t completely unplug), all your needs are met. Guests rave about the attentive service and the 24-hour front desk, making every stay feel special.
But that’s not all; your stay at Kampala Serena Hotel can be as active or as relaxed as you wish! Stay fit with a personal trainer in the fitness center or arrange an extra-charged round of golf for some outdoor fun. For families, the hotel offers babysitting services and kids’ meals for a seamless experience. Whether you’re here for leisure or business, travelers agree—this is the place to be in Kampala, where every detail is designed with your enjoyment in mind. Join the ranks of satisfied guests and experience luxury in the heart of Uganda!
After a day of exploration, it’s time to unwind and indulge in a culinary adventure at Kampala Serena Hotel. With an impressive selection of on-site dining options, you’ll find a little something for every taste bud! Start your epicurean journey at The Explorers Italian Bistro, where family-friendly vibes meet modern elegance for a delightful mealtime. Craving a taste of local culture? Dive into The Lakes Restaurant, serving up an array of African, seafood, and international cuisines—you might just discover your new favorite dish! For a more intimate experience, head to The Pearl Restaurant and Champagne Bar, where sophisticated ambiance meets mouthwatering international flavors—perfect for a memorable romantic evening.
No day at Kampala Serena is complete without a sip (or two!) at one of the lively bars on property. Head to The Pool Bar and Restaurant, where you can bask in the sun while enjoying international fare and refreshing drinks. If you're in the mood for a cozy vibe, The Mist Bar and beautifully adorned Bambara Lounge offer a traditional setting to relax and unwind. And don’t forget to stop by The Ssese Patisserie to satisfy your sweet tooth—nothing pairs better with coffee than a delectable pastry! From early morning to late night, the hotel’s culinary experience is guaranteed to please every palate, turning your stay into a feast for the senses.
For those looking to venture beyond their sun-kissed lounges and scrumptious meals, Kampala Serena Hotel puts you in the perfect position to explore the vibrant city surrounding you. Feel like taking a stroll? The bustling city center is just a hop away, filled with shops, markets, and unique attractions waiting for discovery. A bit of adventure awaits nearby too—from bustling local markets to serene parks, every moment can turn into a memory. Whether it’s discovering the mesmerizing culture of Uganda or enjoying your time at the hotel, the Kampala Serena Hotel ensures every traveler leaves with unforgettable experiences, smiles, and maybe a few extra calories from those tempting desserts!
Closest airports
Entebbe Airport
21.6miJinja Airport
42.2miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Balcony
View
Show 6 photos
Deluxe, Queen Size
1 Queen Size Bed
325 sqft
Balcony
Minibar
More details
Deluxe Room is 323 square feet and includes a queen-size bed 150-154 width plus balcony, hairdryer, and ironing set.
Show 20 photos
King Room
1 King Size Bed
560 sqft
Balcony
Minibar
Flat-screen TV
Dryer
+
More details
Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a TV with satellite channels. The unit offers 1 bed.
Show 5 photos
Executive, Queen Size, Single Use
1 Queen Size Bed
560 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Indulge in luxury in our 560 sqft Executive Room with a spacious balcony, hot tub, and garden view. Perfect for a solo retreat or a couple's getaway.
Show 4 photos
Executive Suite, Single Use
1 King Size Bed
1 Sofa Bed
1025 sqft
Garden view
Private Bathroom
Balcony
Minibar
+
More details
Indulge in luxury in our spacious Executive Suite, featuring a king-size bed, a private hot tub, a balcony with a garden view, and a relaxing bathtub. The 1023 sqft suite is perfect for a romantic getaway or a leisure trip for two adults.
Show 6 photos
Deluxe, 3 Bed
505 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Show 7 photos
Executive, 1 Bed
560 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This double room offers a hot tub. The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Show 6 photos
Deluxe
1 Twin Bed
Balcony
+
More details
Show 5 photos
Executive, Single
1 Queen Size Bed
560 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Show 5 photos
Superior, King Size
1 King Size Bed
Balcony
Minibar
Flat-screen TV
Dryer
+
More details
Show 5 photos
Deluxe, 2 Twin Beds, Single Use
1 Queen Size Bed
2 Twin Beds
505 sqft
Garden view
Private Bathroom
Balcony
Minibar
+
More details
Show 4 photos
King Room, Single Use
1 Queen Size Bed
560 sqft
Private Bathroom
Balcony
View
Minibar
More details
Show 4 photos
Executive Suite
1 King Size Bed
Balcony
+
More details
8.6
155 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Janet
8.2
November 2022
The hotel is very clean and comfortable and in a very pleasant environment. The staff are friendly and helpful particularly the concierge. The facilities at the hotel are good and the restaurant meals are of a high standard in the buffet style restaurant and bar. Overall a hotel to be recommended!
Although we enjoy staying at the Serena Hotel, we do feel it is looking ‘tired’ in places and is in need of some refurbishment.
Willem
10
November 2023
Everything Food Service Security
Cold shower needs to be fixed. If I pay $300 for the room then I want a hot shower 24/7
Darrell
8.2
January 2024
good location for access to the city
unusually the food selection at the buffet wasn’t great and at breakfast the food and juices were not re filled quick enough
Matsglobetrotter
10
August 2023
Excellent place to stay. The service is great, staff very attentive to the needs and the rooms very comfy and nice. Tried the spa and swimmingpools and all very nice
Nothing to mention
Mausi
10
July 2022
The staff, cleanliness, comfort and location in the heart of Kampala.
My experience was that guests who booked on Booking.com were accommodated in what seems to be an annex tucked away from other guests.
Mark
9.1
November 2023
Safe and secure central location
Only minor issue was hot water lacking early 1 morning
Tessy
9.1
October 2021
The ambience... the spacious rooms... the serenity of the environment; how the living areas is set back from the city buzz... the warm staff (especially the Lake Restaurant staff- particularly Aggre and Rosetta)... the gym! All the instructors are so much fun to work with and very encouraging and quick to help...
The reception staff weren't as warm and didn't show empathy. Such a contrast to the restaurant and gym staff
Matsglobetrotter
8.2
September 2023
Great stay, comfy room, staff is very friendly and attentive. had a greart massage in the spa and enjoyed the swimming pool
N/A
Mugure
10
June 2023
Very comprehensive breakfast menu. However, it didn't change much from day to day. Which is okay given how wide the menu was.
Nothing.
Stefan
9.1
March 2022
Staff always helpful and attentive. It was always a pleasure for us to have a small talk with them. Rooms are clean.
At night the frogs were very loud. Smoking area could be more comfortably.
Attractions
Nakasero Market
0.8miOld Taxi Park
0.8miKisenyi
1.2miUganda National Mosque
1.3miUganda Museum
1.3miYoung African Refugees for Integral Development Center (YARID)
1.6miMengo Palace (Lubiri)
1.9miKasubi Tombs
2.4miUganda Martyrs' Shrine (Namugongo)
6.1miAttractions
Nakasero Market
0.8miOld Taxi Park
0.8miKisenyi
1.2miUganda National Mosque
1.3miUganda Museum
1.3miYoung African Refugees for Integral Development Center (YARID)
1.6miMengo Palace (Lubiri)
1.9miKasubi Tombs
2.4miUganda Martyrs' Shrine (Namugongo)
6.1miAirports
Entebbe Airport
21.6miJinja Airport
42.2miThe Explorers Italian Bistro
Cuisines
Ambiances
The Lakes Restaurant
Cuisines
The Pearl Restaurant and Champagne Bar
Cuisines
Ambiances
The Pool Bar and Restaurant
Cuisines
Ambiances
Bambara Lounge
Cuisines
Ambiances
The Mist Bar
Cuisines
Ambiances
The Ssese Patisserie
Cuisines
Ambiances
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Balcony
View
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Aerobics
Golf course
Happy hour
Live music/Performance
Movie nights
Themed dinners
Walking tours
Bathroom
Bathrobe
Bathtub or shower
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot bath
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Inner courtyard view
View
From 12:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
13+ years
Extra bed upon request
$150 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Maestro,
Cash only,
UnionPay,
Cash
This property accepts cash.
What are the check-in and check-out times at Kampala Serena Hotel?
Guests at Kampala Serena Hotel can check in starting from 12:00 PM and need to check out by 10:00 AM.
Is there parking available at Kampala Serena Hotel?
Yes, there is parking available at the Kampala Serena Hotel. It is private, on-site, and free for guests. No reservation is required for parking.
What's the nightly rate at Kampala Serena Hotel?
The entry-level price at Kampala Serena Hotel is $256. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Kampala Serena Hotel?
The hotel offers an Executive Room for double occupancy, featuring a non-smoking environment and accommodating 2 adults and 1 child. The room includes 1 king size bed within a 560 sqft space. Additionally, the Executive Suite is available for single occupancy, offering a non-smoking environment with a king size bed in a 1023 sqft suite.
What is there to do in Kampala Serena Hotel?
Guests at Kampala Serena Hotel can have a relaxing time at the hotel while enjoying the array of leisure amenities available. They can indulge in wellness packages at the spa, take a dip in the outdoor swimming pool, and unwind in the hot tub or steam room. For those looking to stay active, there's a fitness center, and for golf enthusiasts, a golf course is also available. The hotel features several dining options, including Italian, African, seafood, and international cuisines in various ambiences, catering to different preferences. The hotel also offers a poolside bar and restaurant for a casual dining experience. Whether guests seek family-friendly or romantic settings, the variety of ambiances cater to different moods. With 24-hour front desk service and non-smoking soundproof rooms, the hotel ensures a comfortable stay for all guests.
Can guests use a pool at Kampala Serena Hotel?
The hotel has one pool available, which is open all year round. The pool is located outdoors and is restricted to adults only.
Is there an in-house restaurant at Kampala Serena Hotel?
The Kampala Serena Hotel has a variety of on-site restaurants, including The Explorers Italian Bistro, The Lakes Restaurant offering African and international cuisine, The Pearl Restaurant and Champagne Bar serving international dishes, The Pool Bar and Restaurant with international cuisine, Bambara Lounge offering international cuisine, The Mist Bar, and The Ssese Patisserie. These restaurants provide a range of ambiances from traditional to modern and offer cuisines including Italian, African, seafood, local, and international dishes.
Does Kampala Serena Hotel accept credit cards and cash payments?
Yes, Kampala Serena Hotel accepts credit cards such as Visa, Mastercard, American Express, Maestro, and UnionPay. Additionally, cash payments are also accepted at the hotel.
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