We were upgraded from a Junior Suite to an Executive Suite, which was a pleasant surprise. The Suite was big in size with a nice balcony (no kitchen facilities though). The bed was comfortable. Breakfast spread was huge and the breakfast was delicious as well. The hotel had all the facilities that are needed for a relaxed vacation - pool, steam / sauna, gym. The beach is also nice (although you have to cross the road, which is ok). Its a private beach still and they provide with towels, etc. The staff is very helpful.

Our room didnt have hot water (wash basin as well as shower). We informed the hotel who sent a technician who resolved the issue. We faced the same problem on the next day but decided against calling the technician as this time the water was at least lukewarm.

I enjoyed the food, there were a lot of tasty options. I did not get tired of it after a week :) Our room was nice and spacious. I especially appreciated that the hotel provided mugs, tea, and kettle. The staff was super friendly, they provided us with a socket adapter for free, and they were very polite and helpful overall. Daily transfer to Dubai Mall was also very nice, no need to sign up in advance, and they provided an extra bus if there were more people.

All windows are facing a very busy street. As a light sleeper, I could not fall asleep with constant noise from cars outside. Cleanliness was on a good level, except for small things. I left a tea stain on a table, which was still there after we left. They do not have mugs and bigger cups for tea or coffee. Instead, there are paper cups. It is not comfortable to use paper cups and it is also wasteful. Drinks included in all-inclusive were very lacking, just soda and coffee. There are no mocktails at all, and no juices at the beach bar.

We came to this hotel from Kazakhstan, and stayed there from 23d - 29 th of August, we came to Ajman after vacation in Dubai. The hotel was really nice. We enjoyed everything while we were staying in this hotel. The food was really good, I would like to thank chefs for cooking such an amazing and delicious dishes, Indian cuisine was incredible. The staff was really nice and polite, they provided everything for our convenience. I would like to thank reception staff, waiters in the restaurant for an excellent service, housekeepers and others for being professionals. In total the hotel was great with an eye to details and small things. Me and and my mum had an experience staying in different hotels including premium ones in all the Emirates, and what can I notice about this hotel that this place has a soul, and all the atmosphere in the hotel is super cozy and cute. Wish all the best!

We appreciated the friendlier staff and always smiling. Our stay was worth the money spent. Specially the meals at the Gourmet Gardan with wide variety of selections to choose from and be hungry again

The most unreasonable was to see our fellow guests to mindfully waste the food... Which was very unpleasing as if they wouldn't finish the food that they served themselves and their plate and later it's not completed. Very precisely these leftovers are mostly thrown away... So why to serve more than what you intend to eat... Let's all come together and STOP this FOOD WASTAGE The hoteliers should come up with an idea to promote this food wastage with their guest by giving some sort of incentive in which they gain points if they would not waste the food as these policies do run in other evenue for eg complimentary stay or gaining genius points... Let's do something for No to Food Wastage.

We love this hotel. It is spotlessly clean everywhere - the rooms, the restaurant, the common areas...the cleaning team do an amazing job. The staff are absolutely lovely - very friendly, kind, smiley and helpful. Everyone is happy to willing to help and answer questions. The room was nice and modern and spacious with a view of the sea. The guy who cleaned our room was superb. The private beach is very nice although going in February,it was too cold for our taste to bathe but in warmer weather it must be lovely to go in the sea. And best of all, the food is absolutely delicious! We had the all inclusive deal so ate every day in the buffet restaurant and we were blown away by how good it was. The food was all fresh and delicious - lots of salads and meat dishes - and it was changed for every meal so we never got bored of the choice. And the cakes were just delicious. There were dozens of different cakes to choose from and they were just wonderful. We highly recommend this hotel - we had an amazing stay there.

Nothing. There is nothing negative to say about this hotel - it is a 10/10 for me.

Special thanks goes to Aisha (lifeguard) who went out of her way to help us out and was always smiley. Ivy (chef) always asked if we needed anything and cooked delicious food, and Atif (reception) who always made sure we were well looked after and comfortable. Also a big thank you to Sarbajit, Khawar, Sakuni, Khloe, Eshaan (housekeeping), Chandra, and Sandeesh for their lovely smiles and amazing service that made our stay extra special.

The pool is all one level (no shallow end) and the lobby is quite small. Also the sofa bed was very uncomfortable but staff try their best to accommodate.

Perfect location, perfect!! Spacious and modern "Standard" room, all rooms with the perfect sea view, the bathroom has a rain shower and marble floor, at the private beach (only hotel guests can enter) everything is there - enough toilets, shower places, towels, small restaruant, with grill and bar, fresh juice. Perfect water condition, clear water, clean beach and nice and soft sands. We booked the "Standard room" with half board with breakfats and we could choose between lunch and dinner. The breakfast buffet as well as the dinner buffet was marvelous and just amazing - very authentic food with local spices and taste. During the complete stay the hotel staff was helpful, genuine friendly and courteous and creates a homy feeling.

No soap suspender in the room- just small soap, shampoo and conditioner samples provided For breaksfast there was only one coffee machine, which creates a queue and waiting people

Everything about this hotel was exceptional. The facilities are very good, the food was lovely and the value for money was extraordinary. The best thing about this hotel was the staff, they are both very professional and very friendly, starting from the reception staff during the check in and check out and the restaurant staff. Even the lifeguards at the pool and the beach were lovely especially Ms. Aisha. 10/10 stay and I would certainly go there every year.

Nothing at all.

It was my baby girls first birthday getaway . We were able to check-in early with the help of the receptionist and voila it started so nicely . My lil one loved the rooms and it’s sooo comfy and the view from the balcony is so beautiful to the beach and pool. As we took full board tried the lunch -dinner -breakfast and trust me I’ve never seen so much of varieties ever and the food tasted so delicious ( hats off to the chef ) . Tried the spa ( Sauna - Steam - Jacuzzi ) and so refreshing it was. The pool for kids and adults were so nice .The life guard Aisha was so helping and made it easy for my 1 year old to swim . All the staffs were friendly and well mannered . Really we enjoyed and will be in our memories forever . Would recommend 💯

Close to the beach. Beach is big, enough space and sunbeds for everyone. No towel cards. Sea is clean, not deep - perfect for kids and playing beach games (ball, frisbee, etc). Food was a bit monotonous, but tasty. Timing for meals is perfect! Personnel is very helpful and polite. Rooms look new and very clean. Nice, big lounge area on 16th floor, perfect for card games and just chill with friends. Booked via Booking.com and had lots of details to confirm before arrival, hotel replied rather quick and all the questions. No additional fees or deposit during check-in

AC in the room is very loud, so had to turn off for the night, fortunately in Feb nights are not so hot but other time can be a big problem. Beach is not very clean, lot of times we found broken glasses and cutted cans, what is very dangerous. Jetski are very close to the shore, almost kicking swimmers. No alcohol at all, even beer. Lack of balcony on 16th floor for smokers, have to go down or to the room balcony. Pool and kids room were closed during our stay :(