I wanted a alternative to the high tower hotels in the city or the beach hotels in the Palm Copthrone was the good choice They have 4 floors spacious lake a mini mall and it is very quite with many restaurants around in the border of the lake. The staff and the management are great ! Thanks to Maria Silva Mr Vikas and everyone at the reception ! I didnt try the restaurant but if you like cakes, go the cafe next to reception and try the Apricot cake !! Miss Gellie will take a good care of you .

Bring your own towels .theirs are just catastrophic !!

Whilst the location was further away from central Dubai, it was the perfect getaway from the bustling city and the peace was something we looked forward to at the end of our day of being out and about. The service staff was helpful and friendly, greeting us every day, helping us when needed, etc. We were lucky to get the room with the view of the lake, although the carpark view was quite nice at night too as there were no obstructions - like those you get in the city center. There was also somewhat like a mall connected to the hotel which had a supermarket, making it very convenient to shop for items, or to buy food. And the range of food places in front of the hotel and around the lake, with reasonable prices, really makes this place a good choice for stay. I would recommend this place to anyone who wants a restful stay during their itinerary-packed vacation.

The daily cleaning was not consistent as there were days we had one towel instead of two, and we saw a small piece of wrapper under our bed, which was not from us. But overall, the room was clean, nicely maintained, comfortable and good enough for us to crash our tired selves after a day of exploring.

Overall, my stay with family was good. ambience was O.K. Lakeview, which the hotel was advertised with a Hype was not to that high level, because lake was sort of dead like. Breakfast was O.K., choices were minimum compared to other 4 stars hotel. Pool looks like small, may be because of crowd. Omelet making person at restaurant was very nice, he served with smile even though too much rush was there! Housekeeping staffs were nice, attended calls and took actions promptly. A shopping mall and small restaurants were also available nearby. Property was clean and well maintained. Bell boy Moosa was excellent, he served with a smile always. One of the lifts seems faulty as it was giving beep sound most of the time while you get in !!

When we ask for late check out (instead of 12 noon till 1 p.m.) I felt, the way lady receptionist answered was not politely!! What I believe you can answer 'No' but if you are working in hospitality industry there is way to say 'No' !!

Clean Breakfast good, but repetitive Excelent lake view Nice pool

Far away from centre Old furniture

Swimming pool very nice

Must be security at the parking to show the entrance because theire some maintenance work out side the hotel

What a wonderful stay for a first time visit in Dubai! The hotel is amazing and I totally recommended cause of the generous staff there! Want to thank Mr. Ahmad who checked us in, he is totally professional made our stay perfect, Not to forget Mr. Godwin, just wow wow with his amazing service and positivity he had, Mr. Virendra that we met unfortunately on our last day, he was incredible and not to forget Mr. Hamed who does an amazing shisha. Check out was done by Ms. Loriel, very smooth along with Ms. Gen. Thank you team!

Mr. Ahmed from the reception is professional and amazing person. Lucky to do check in with him

Good value for money. You get to enjoy peaceful Lakeview Green community that's very unusual in Dubai. I love the accomodating staff, from the bellman Mr. Moussa who assisted me the moment he saw me from afar. 😆 The Indian receptionist also made my check in very fast and smooth although he didn't give me Lakeview side (he said it's fully booked )but gave me street side (which is newly renovated and a very good room) Front desk people are very nice who upgraded my room for free. They are my kabayans Ms. Loriel, Ms. Gen. They made my stay very special and memorable. Especial mention to the handsome Egyptian guy Dias (I forgot the name 🥲 but if you're single, hello message me 🤣 haha) It's also my first time that the hotel prepared a little something on my birthday. I got inside my room with a cute arrangement on my bed and a cake. 🎂 Food is heaven. My fave in breakfast buffet is the smoked trout on my salad 🥗 , pickles, and of course pastries 🍰😊 Even the ala cart dinner Bolognese pasta is very good 😊💯 I would mind paying almost 100 dirham for a single meal. It's all worth it.

The renovated side (street side) have smart TV while I the Lakeview side doesn't have /not working TV 🥲

We didn't try the breakfast so we cannot say much about it. Supermarket (Choithrams) next doors, which is handy. Some restaurant options nearby also available. Great team at the entrance (joyful Mousa!) and at the reception, remembering us even if our stay was short (2 nights) and we arrived late! Smooth check in despite the late hour. Luckily got upgraded to a bigger room! The view from the room to the lake was nice, lots of green around which is always something we are enjoying seeing while in the sandpit. The reception gave us few calls to make sure we were good and we didn't need anything.

It appeared there was a small issue with the warm water in our room. Unfortunately, we mentioned it in the evening prior to our second night and didn't stay long enough to see it resolved. However, our fault for not raising the concern the first night! The water was not cold either, rather lukewarm

I had a great experience staying at this hotel for a night. The hospitality was very good by the reception staff, especially Ms. Gen who was very friendly and helpful. She was supported by Ms. Loriel who was also professional and courteous. Mousa was also very helpful and welcomed us very well. The room was spacious, clean and comfortable. The bed was cozy and the bathroom well equipped. The WiFi was fast and reliable. The breakfast buffet was delicious at the very nice lake view and the restaurant staff were very friendly. I would highly recommend this hotel to anyone looking for a pleasant and relaxing place. I would definitely come back again.

There were renovation activities during the day that created some noises. However, we were informed by reception during check in and also no work on the night.

The room was clean and tidy and very comfortable. Breakfast had a good selection of choices to satisfy my taste. The hotel porter, Mousa, has always been very helpful on arrival and departure at the hotel on the numerous occasions where I have stayed there. On this occasion, once again, he was always keen to assist wherever he could.

For the last several stays when I have breakfast in the hotel, I have complained about the toaster which is a domestic type and not something i would normally expect to find in a hotel. I would appreciate if this could be replaced with a hotel quality toaster.