The deco throughout the Hotel. All meals where good. Comfy bed and pillows. Very helpfull and pleasant staff.

Car parking spaces - not enough for the number of rooms in the Hotel, had to park at the Windermere Rooms and walk back and forth in the rain each day, would be ok in the summer but not good at this time of year.

The hotel was in a good location. The hotel was lovely, with good size room and bathroom. It was extremely clean and comfortable. The breakfasts were really good and the evening meals were really tasty with a good choice of mains and desserts. The staff were all really nice and helpful. The views from the room were lovely across the lake.

Dog barking in room next door to us. When heading back to our room the guests and their dog were coming through the door in the corridor and the dog really barked and growled at us. The dog owners had to take the dog back into their room so we could get by to our room.

Nice new decor, very pleasant atmosphere. Lovely friendly staff who all seemed to like each other and work well as a team.

No complaints. A little noise from next door, soundproofing could be better but it's not a late night place so didn't keep us awake.

Location is amazing. Staff were all very friendly and helpful. Breakfast was lovely. Room very comfortable.

No outside lights at the front overlooking the lake. Could have been dangerous because of the steps.. Breakfast orange on two mornings was just diluted orange. Hotel has been refurbished since last visit and has lost its character unfortunately.

Have previously stayed here as it's in an excellent location. Modern, clean and comfortable rooms. Public areas - bar and restaurant - lots of tables and seating areas which allow space when it's busy as you don't feel hemmed in. Food and drinks are reasonably priced. Do the best breakfast. Staff are lovely and friendly. Was nice to see the same staff as per our last visit. Says a lot about a business when they have the same staff over a prolonged period of time. Looking forward to our next stay.

On this occasion we had an issue with the central heating in our room. This was highlighted on several occasions to staff. Unfortunately this wasn't rectified during our stay. There was a separate electric heater within the room but it was really noisy, so disturbed sleep. Although there was this issue it would not deter us from coming back again.

The evening meals were excellent and well thought out. Breakfast had a good variety and the eggs were cooked to perfection. From the moment we arrived the staff were very attentive. Our cases were delivered to our room which was very spacious with lake views, as we requested. Where possible a disabled car space was found for us.

We could not find anything to dislike. Usually at hotels we find their is something not quite right but here it was faultless from room, food and staff. The weather was more like March than July but that's the English weather for you!

Overall, a lovely stay and the location is superb as expected. The staff were all very friendly & helpful, and the room was clean & quiet, with a very comfortable bed. We had a few issues in the room once we had checked in but these were all resolved very quickly once they were raised. Breakfast is very good and nicely filling before a days walk.

The beer selection on the bar is truly terrible. A couple of decent flat ales but terrible lagers, awful non-alcoholic selection and nothing in the way of any fizzy IPA's/Pale Ales or craft beers. Not a problem for many people, but pretty unusual in a pub in this day & age and just mentioned as a warning to those for whom it does matter! A couple of small issues with the room but as above these were fixed quickly & efficiently.

Breakfast and location is very good

Why do hotels believe that that their customers want music played all the time and everywhere one is within the hotel. I don't want music with my meals especially at a pitch where conversation around the table is drowned out.

Hot food was brilliant on the first morning, not so hot on the next two days. First day there was no fresh fruit, but some on the others mornings

Stairs, lift out of action. Lack of light and small window in the room, didn’t open the window as it was next to an extraction tube, room got a bit warm at night.

Amazing location, comfy bed, good shower, warm and welcoming. Staff were very attentive and their knowledge was outstanding. Perfect place to stay as the ferry to Windermere was on the doorstep, easy to get to Kendal and Keswick by bus or car and the scenery was spectacular

Food was limited for those who don’t like a lot of meat. I asked for a change to the menu (sauce or beans to juice it up a bit) and was quickly told that the chef wouldn’t do that but apart from that, it was brilliant. The soup and bread was delicious, the puddings were fabulous and the breakfast was perfect. Kerry who we met a few times during our stay is the nicest lady we met and she made our stay feel special. Thank you