Very friendly and all staff very helpful. Comfortable room great shower. You can log in to You tube amazon prime Netfix on TV good for children. Great place to visit. Directly opposite Gretna Green wedding location. Lots of parking. Near to designer outlet. Great evening meal. Lots of comfy seating areas. Would go again

The breakfast was not too good. You can have breakfast from I think it was 7.30 until 10 am which is great. We went down for 8.45 the hot food wasn't hot and plates were cold. They didn't seem to have topped up the food and what was there was as if it had been sitting for a while but it was still early so not sure why. Having said that they had fresh fruit which was lovely and you can make toast and variety of jam marmalade honey etc. Couple of cereals. This let it down slightly as we had lovely meal the night before. But everything else great so really don't want to be too negative.

We had booked a suite for our wedding anniversary thinking it would be a good idea as I am disabled and unable to walk far. However the suite we booked turned out to be a cottage some way from the hotel itself and far too far for me to walk to. I checked with reception to see if we could change rooms for another suite but was put in a room on the first floor that was very basic and not at all what we expected. The restaurant was incredibly noisy as they had a wedding reception where people were using the small bar and not in the wedding reception area. The meal was delicious and the staff couldn’t have been more helpful.

Didn’t like the fact that the cottages were not in the same location as the hotel and misleading on the website.

The room was lovely (Cottage 3) exceeded our expectations, and perfect space with a toddler. The location was perfect for attending a wedding at smiths. The staff were all lovely and very helpful.

For self sufficient cottages the bin was far too small and no waste bin outside to put rubbish in, if your there for more than 1 night it's really difficult. Breakfast on the first morning was beautiful! The second day, a monday, not so good, quality not so great, it was like the end of service yet we still had over an hour until breakfast was over. The heating in the room was not great, I know it was exceptionally cold weather, but neither of us are usually cold people but the room was freezing when we arrived and the first night even with the temp up to 30. It did warm up by the next morning, but we had to keep the temp up to 30!

Overall experience was fantastic - we were there for a wedding - the communal bar area was absolutely lovely, much nicer decor than I was expecting! Service was great throughout the stay. Breakfast selection was good. Bar prices good. Room was large. Loads of parking. Close to everything in Gretna Green.

Room was a bit dated - but they are in the process of doing up the rooms. Initially we were really pleased with it, and it was absolutely fine for the 2 nights - but little things like different coloured light bulbs were a bit odd. And it was dark in the room so not great for doing make up. Extractor fan in bathroom wasn't great and so essentially created a steam room and everything was sopping with condensation. Also I just think that shower curtains are a bit grim!

We arrived at Smiths at Gretna Green with my brother and his fiancee to attend their wedding. The hotel was ideally located to the wedding venue and was just across the road. The facilities were fantastic. I had booked an appointment for my hair to be done on the morning of the wedding and found the girls to be pleasant efficient and very skilled. Everyone was so friendly and helpful and nothing was too much trouble. We were given a private room to host the wedding reception which was ideal for our party. The rooms were spacious very comfortable and spotless. I would highly recommend this lovely hotel for anyone wanting to marry at Gretna it was a fabulous day and everyone had a lovely time.

Returned here for our wedding anniversary and did the hand fasting where we married. As usual a great hotel, Food was amazing as usual. Massive shout out to paul in the restaurant who couldn't do enough for us and kept us entertained and laughing all evening.

Slightly disappointed to find out that with us being returning customers we would of got some discounts or benefits. It wasn't the be all and end all though and still had a great time...... The pillows in the room were slightly to hard for me they could do with one hard and one soft pillow.

We stayed in one of the cottages for a two night stay and it was very clean and comfortable. Breakfast at the hotel was ok, some of the food felt as though it had been lying quite a while. So both mornings I opted to have toast with a bit of bacon. However, the staff were very accommodating to my friend who has a gluten free diet and went out of their way to make sure she had something suitable to eat and were able to offer her different options. We ate dinner on the first night and it was very nice. Smith's Hotel are mainly known for planning weddings in Gretna Green, but we were there on a little shopping trip and the hotel was handy for the outlets, only a 20 minutes walk away!

There wasn't much I didn't dislike

From the moment we arrived we were made to feel so welcome by reception team. So helpful & attentive. The room was spacious, clean and modern. We had a lovely view of the Famous Gretna Green Blacksmiths. The experience in the restaurant was excellent. Lovely atmosphere and very nice food. I have Coeliac Disease and I contacted the hotel before our stay to check if they had gluten free options and could they guarantee no contamination. They accommodated my needs and I had a lovely starter and main meal. 10 out of 10! Thank you, I am so grateful! We will definitely stay here again next time we are heading to the Scottish Highlands. It's a lovely stop gap.

We stayed in the Bensmoor Lodge and it was beautiful. Very spacious and clean. The air conditioning was a huge bonus! The proximity to the Old Blacksmiths Room and Marriage Suites couldn’t be beaten. We used the bar in the main hotel which was a lovely space to relax and the staff were very friendly.

The lodge is supposed to sleep 6 people however it only had a couple of wine glasses and a couple of champagne flutes. There were no tumblers for juice or spirits. Also the second bedroom could have been doing with a mirror in it or a smaller mirror with a shelf in the hallway.

My daughter had her wedding reception here and a few of the family and friends stayed overnight in the hotel. The room was very comfortable, we had dinner the evening before the wedding in the restaurant which was delicious. A great choice for breakfast. The wedding reception was exceptional. The food was wonderful, the staff so efficient, helpful and pleasant it was a joy and as mother of the brides, I would like to thank them all wholeheartedly for everything they did for us. They made our day even more delightful. Thank you all so much.