Location was superb! Room was big for 2 people and the beds were very comfy! Also - there was plenty of towels which was great!

The housekeeping kept knocking numerous times and disturbing us. I presume it was different people. They even knocked when we had the do not disturb sign on the door.

Even though it's a hostel, the bathroom was shared only with the six people in the room, and there were two shower rooms—one large and one small. The larger one was big enough for a wheelchair. The room itself was spacious, with storage available, though you need to bring your own padlock. You are provided with sheets and pillowcases to make the bed yourself. Everything was very clean, although the beds weren’t great. The room required a keycard for entry, so it was secure. There was also an elevator and a storage room available.

As I mentioned, the beds weren’t great. The location wasn’t far from the train station, but the path was very steep, which could be difficult for those with a lot of luggage. The price per bed still felt a bit expensive for a hostel and could have been cheaper. At the beginning, there was an issue with the keycard to enter the room, but the staff resolved it well.

The staff were extremely helpful with any queries or concerns. The layout in the room was great and the facilities in the room were clean and spacious. I loved that there was a communal area for drinks, chilling and socialising. The idea to have different activities each night is a great idea for people to socialise - especially for solo travellers. I loved the location for the place too! it was extremly close to the main street, station and all the shops.. and the cheeky pub and club

To be picky, I wish the storage under the beds were a bit larger - though I do understand there is a luggage storage downstairs. It would have been ideal if there was little lights in the bunks as at night time it was a bit of a struggle to see - especially with the curtains closed!

The location is great. Quite easy to get to everything. It's nice that we have a private bathroom inside our unit and there is a desk too. The ceiling was high enough so people on the upper beds did not have the danger of bumping their head. And they have provided shower gel and liquid hand soap. Much better than the other hostel we stayed at on the same trip. They have secure luggage storage room with lockers. We checked it although we did not end up needing to use it. ^_^

Had some trouble getting the sheets on the mattress. We were given the sheets, pillow cases, and blanket covers at the front desk to put on the beds, the pillows and blankets ourselves. The other things went on ok. But the bed sheets were too small, did not fit, no matter how we tried. So I went downstairs to let them know. They said there are some beds that are slightly larger than most, we happened to have those. So the fitted sheets won't fit. We were given flat sheets to use instead. Wish these things were already handled for.

The location is terrific for Fringe, very near a lot of venues right in the centre of town. The beds were good, and so was the wifi, and there was a real committment to accessibility. The breakfast was fine, though it was odd that there wasn't any caffeinated tea.

One elevator was broken, but we could use the other, and they fixed it during our stay. There was quite a bit of noise from the bar downstairs and outside. There's no AC and it gets hot in the room. The shower tended to fill the bathroom with water.

If you are backpacking [solo traveler], this is very suitable and appropriate. The price is reasonable for a night stay. Have booked only a night stay on an 8-bed dormitory. The check-in was very smooth, they provide the bedsheet, pillowcase and towel upon check-in at the reception (you have to prepare your allocated bed). The reception and the common guest kitchen is available 24hrs. The lobby lounge space is great. Had a peaceful night sleep and was very very safe, below the bunk bed is a box where you can safely locked your belongings (make sure you bring your own padlock, otherwise it is also available for sale on the reception). The room had 2 showers and 2 toilets. Though a bar is situated down the hostel and open til dawn the music did not reach to our room. The male receptionist upon my check-in was very very polite and displayed the best professional attitude of customer service even all guests arrived at once. He made sure every guests needs and questions are accommodated and satisfied, and also suggests alternatives. [My bad, I couldn’t recall his name] Note: If are choosy or peaky and if you get disturb easily whenever other guests comes in, this shared dormitory is not for you.

The common guest kitchen is not well maintained.

Very central. Helpful staff, especially with issues with the key cards, very patient. People complain about having to make the ved, but I think it's best to make sure you have fresh linen for sure , not a big inconvenience.

Not much privacy in the bunk beds, could do with some more panneling or curtains but it may not be too higienic that way There is something really off with the key card system, a lot of people (including myself) had to repeatedly go back to the reception to reset the cards. Maybe it's time for an update. 🤞🏻 They told me I had a numbered bed, but the beds did not have numbers, so I took one of the empty ones.

The hostel is well-appointed, with comfortable beds in smallish rooms and large, clean bathrooms (with excellent shower). The location (just off the Royal Mile) is excellent and the local area has many cafés, bars and restaurants. Staff were uniformly helpful. If walking from Waverley Station, take the Princes St - North Bridge - High St. route to avoid lots of stairs!

Reception was mostly quite chaotic; we had to queue for some time (online check-in is available, but too detailed and fussy). Eventually, I had to write out my check-in details longhand - in the 21st century, this is comical and unprofessional (although staff, particularly Ryan, were helpful). The logistics of face-to-face reception need another look. Breakfast was rather good, and the staff were assiduous, but the reception of guests could be much better organised and signage is poor.

I have previously stayed at A&O hostels in various cities across Germany, and my experience at their Edinburgh location was no exception. The consistency in cleanliness, from the sheets to the toilets, is something I truly appreciate about this hostel chain. It's a place where you can count on a clean and comfortable stay every time. One standout feature that I've come to enjoy is their breakfast. The quality and value of the breakfast options really add to the overall experience. In sum, A&O hostels have yet to disappoint me, and I will continue to choose them for my future travels. Highly recommended!

I have nothing to complain about. I stayed in a room with 8 people, so of course there's always a bit of noise. But I was fine throughout my stay.

Very chaotic due to the school kids, but the food was fine, you catered for other cultures. Soap in the showers and sinks. The general feel of the whole accommodation, its location and friendly atmosphere.

Each bed did not have access to power for charging phones, this could be resolved by adding a power connection to the light fitting to charge phones. Activate the card reader on the machines in the lobby rather than cash only. Have a way to let staff know reception needs manned, when staff are called away to deal with another matter.