A lovely clean environment just like a little village. Staff very friendly surroundings lovely. Accommodation was brilliant and lovely and cosy.

I was very disappointed that there was no entertainment. We were told they are trialling a singer next Saturday. I would like bingo, karaoke and music. Food overpriced and nothing special and not enough parking. Is a lovely site but spoilt by lack of entertainment. Drinks a bit pricey. Edges of grass were not trimmed. Arcade small and had to wait ages for any issues for someone to come from the bar. Some of the stock in the shop was dirty and dusty. If you would like to invite me back with the issues resolved I would love it.

Very pleased generally

We have an electric vehicle. There are limited charging points between Whitby and Bridlington. Indeed for a large area the number of fast chargers is pathetic. It would put us off coming back.. if Bay Filey had chargers even slow 7 & 11 Kw that would have been satisfactory since we could have charged on site over time rather than hunt fast chargers. I understand they are being installed. I hope there are enough. It would be useful if there were also >50Kw chargers for fast charging. Also that the system of payment is simple not requiring a specific RFID card but a simple credit card payment.

Easy check in ,really friendly helpful staff The accommodation was idealy situated We stayed in the comfort apartment, pleasantly decorated, extremely clean The bed was super comfortable. Bath and shower, the rainfall shower was a pleasant addition.. On site restaurant, reviews I had read were pricey,but personally not really compared to local establishments, the food was really nice, fab choice of drinks really good choice. The site was immaculately kept, lots of walks,,steep trip to beach,but worth it. Overall lovely relaxing stay.,will definitely stay again

Not particularly dislike just bit more information re recycling, rubbish would have been good.

Great location, friendly staff and efficient check in/out process. Site is clean and gardens etc are generally well kept. Lovely walk to the beach. Pool is basic but good option for rainy days.

Some items in the apartment weren't in good working order, the washing machine and hairdryer. I did report these to reception upon checkout, along with the door handle which was loose. My parents visited us Tues 15th and we went to play boules on one of the courts onsite. My father (81 years) fell down the 4 wooden steps from the court onto the paving below. The steps are very uneven and could be in a better state of repair.

a very short walk to the beach which was nice. Apartment was clean and well equipped. * I left a pair of shoes in the airing cupboard when I left and contacted staff who advised me how I could get these returned to me! Both Molly and Martha sorted this and I was very happy with the service they provided 10/10

mattress was a bit lumpy and there was only 3 of everything in the kitchen so we had to get our dinner guests to bring their own plates/cutlery etc. as we had other family members staying close by. Also, the internet access was abysmal! Though that could also go in the like section, there were a couple of times I needed to attend online meetings which was very difficult

The house we had at The Bay was very homely and decorated in a modern, beach hut style. We had access to a quiet grassy area outside (which was ideal for the dog and an evening drink in the sunshine). The shower was brilliant, the kitchen was well equipped and the beds were really comfy. We had free WiFi access and the staff were really friendly at guest services. I would stay again.

The cleanliness could have been slightly better on arrival. For example, there were crumbs on the dining table still (which should have been wiped as a basic requirement) and there were marks on the kitchen cupboards. Whilst these cleaned easily with antibacterial wipes, I shouldn't have to do this on arrival.

Stayed in a comfort cottage, which was a downstairs apartment on the corner (36 Oyster Way). It was very nice and had everything you needed except the sofa wasn't comfortable and there should have been a shower mat to put into the bath so as not to slip. Apart from that, we would book again. Loved the location as it was very near the beach. Loved that it was holiday houses and lodges and not caravans. There are good facilities on the site such as a pub, café, shop, arcade, swimming pool and archery to name a few. Very easy to find. The staff were friendly and helpful.

Near the pub there isn't a pavement to walk on. Looks like parking can be an issue if you booked another cottage that was near the pub. We did see a rat near the pub that was crossing the road.

Fantastic property, had everything you could think of, Very spacious and having an en-suite shower/toilet as well as a separate bathroom and downstairs toilet was very convenient. The coastal decor was lovely. Only down side was the windows hadn’t been cleaned recently hence the cobwebs/spiders downstairs and the bathroom sky light had writing drawn on it in what looked like toothpaste, Nothing that a bit of a clean couldn’t have sorted but I would definitely go back there and would highly recommend it.

As mentioned above it could just have done with a dust to get rid of cobwebs and spiders and the upstairs/bathroom window/skylight needed washing. Everything else was perfect!

We liked that it was self catering as we prefer to cook for ourselves and allergies mean that I feel awkward with having to mention my allergies to someone. The location was perfect, we were 15 minutes walk from the beach and 10 minutes by car to Filey.

I think if there were menial products such as hand soap, kitchen towels, tin foil, anti bacterial wipes; this would have been easier as we had to buy them from the on site shop. This wasn’t an issue except it was a bit on the expensive side! The apartment we stayed in was on the ground floor and next to the main doorway so it was very loud when other guests were slamming the door especially late at night.

The house was lovely and clean when we arrived with a very easy check in service. The house was in a good location on the site.

We would have preferred the check in to be earlier as this mean you do lose the majority of your first day. Also the information on booking.com regarding the check in time was different to what away resorts time actually is. We didn't realise that there was a kitchen essentials pack left in the house as this wasn't noticeable. the items where left in what looked like a plant pot, but the pot had been turned the wrong way so it wasn't something we thought to look in. This resulted in us buying items that we would have not needed. Apart from that our stay was great.