Good location next to harbour, lovely view from our room (32), spacious room with large 4 poster bed which was very comfortable. Great night's sleep. Only a short walk from Ropery car park, shops and restaurants. Good bar and terrace area, with sea views. Good menu in bar. Great check in and check out times.

Although bathroom facilities were adequate in need of some minor refurbishment. Albeit the 4 poster bed was comfortable it is a word of warning to any amourous couples you might want to take a toolkit with you and tighten up the nuts and bolts on the bed frame. It can be very squeaky during vigorous activities. LOL.

Friendly Staff at check in, food/drink serving and around the site. Ideal location. Food was great for evening meal (including kids menu) and the breakfast. All very fresh and good quality. Child & dog friendly restaurant with relaxed atmosphere. Adequate room for a night with good, clean en-suite. Quiet and comfortable.

There are lots of stairs and uneven floors that could be a problem for some people. There is no specific parking but very close by there is parking which offers 24hr parking with RingGo app at £9.50 a day (up to 7 days available).

The location is premium, on the harbour where you can enjoy the changes in tide and the night lights. We had a room with a view and it was fab. Large bedrooms and good facilities. Bar staff is efficient and friendly.

The staff at breakfast felt harassed and stressed and not as friendly as everybody else. The full English was 1 egg, 2 bacon strips and 2 hash brown soft and soggy. It was very disappointing. Next day I took a bacon sandwich to avoid a repeat and got a buttered bread bacon sandwich, with not enough bacon to cover the entire bread. The coffee, was ... lightly coloured water.

The room was clean and spacious. Beds were super comfy. I slept like a log and we spent the majority of our time on our beds so the fact that we were comfortable was ideal. Breakfast was filling and freshly cooked. My son had the kippers which made a nice change for him as it's not something usually offered on a breakfast menu. I had the full english as I'm a creature of habit, both of which were just what we needed to set us up for the day and very reasonably priced too. We booked in advance which saved us a couple of pounds but would have happily paid the full price. Christmas day lunch in their sister restaurant was amazing and well worth the price. The staff in both sites were amazing, helpful, polite and courteous.

So many stairs! In fairness there weren't actually that many, but I struggle with stairs sometimes especially when lugging Christmas presents up and down them. We had a really nice sized shower but my personal preference is that I just love to have a bath. So to be clear, these aren't really negatives as they're just my personal preferences. They didn't make our stay bad and we'd definitely recommend this place to others.

Amazing location, beautiful rooms very friendly staff. We were originally only staying for 2 nights but added more on as soon as we arrived. The first room we checked into was small but lovely enough for a short trip! When we added more nights on we were very lucky to be offered a free upgrade to a bigger room in their building across the road. The room/building was lovely! Big bathroom, big room and very cosy! No idea what the bad reviews are about, had a fabulous experience here!

Only disappointment was the room never got hoovered. We stayed for 5 days and did a few beach trips which resulted in some sand coming back with us to the hotel room but it was never hoovered which became quite irritating towards the end of our trip as our feet were constantly picking dirt up from the floor every morning/night!

I loved everything about this hotel, the sea view rooms are just perfect. It was definitely what I needed for a night of relaxation. We arrived and upon check in we were upgraded rooms at no extra cost, I enquired about a late check out and we were also given this for no extra cost.

Only downfall to my stay was that the room didn't have a bath, just a shower facility and the cleaner I found rather rude as we hadn't checked out at the usual time. It will definitely not put me off staying again, infact I'm already looking to book a longer stay in January.

The hotel staff were pleasant and always tried to help or got the right person to help you. Room was upgraded to a large double free of charge to allow more room for our dogs. Breakfast was very good. All rooms were cleaned daily’s

Stair case was a little narrow. Parking would have been more difficult in the high season and nearest car parks were 5minutes walk away.

We arrived at 9.30pm on a rainy Friday in September and cheekily asked if the hotel had a room with a view available. To our delight the lovely man at reception upgraded us to a large room with a great view of the harbour. The room was spacious and comfortable and we passed a very pleasant evening.

Having a fridge in the room would have been nice, but as that was not advertised I don't think that is cause for complaint!

First time we went to a hotel without thorugh investigation and reviews reading. How positively surprised we were. Its character property, we have been given room 11, with stunnig views over the harbour. Bunk bed for kids, with sturdy wooden barriers on top, so we felt safe, and window with a harbour view, and light point, so kids loved it. Our double bed was really comfy, high up, so you could lay in bed watching harbour, even in toilet we had sea view. Everything was clean, although not contemporary but not that long ago renovated, with new silicon all around, and nice shower that my posh wife wasnt afraid to go in to. Downstairs is pub, with seating area in the harbour with views and so close that kids can play in the sand while you have a pint. Location is perfect. So well worth paying extra for parking nearby, because hotel doesnt have parking 9.50 for 24h. Funny thing, seagull wakes you up around 7:30, knocking on the window with his beek. If you ignore him, he will just wait and stare. Haha Oh and there is kettle, with tea and coffe.

Friendly staff help all's there if needed. Breakfast was really good. Room with a view looking over harbour.

Needs a lick of paint and a little tlc. Location, breakfast, restaurants around harbour. A good place to stay for a break.