The location excellent Staff are very friendly and helpful except operational manager lorint not so friendly. It feels safe and in quiet road, good for family. They clean everyday except weekend. Place is clean Nice place to stay I will comeback if I find it in the right price even with the difficulty I faced this time.

Please very dated even the renovated apartment are dated. The bathroom old the kitchen old. The washing machine didn’t work three weeks we were in the flat and they came to check it but still didn’t work they said they will cool the company but nothing. Some of the TV channel don’t work properly I called the operator manager he said we are upgrading TV Satalite !! Three weeks the channel on and off not repaired. Specially I am watching play off NFL live ( picture attached)

The room is especially spacious and the kitchen is fully equipped. The location is very good, traffic and shopping are very convenient, close to Buckingham Palace and Hyde park，and the staff are seriously responsible .

The bathroom equipment is a bit old, and the couch cloth is a bit dirty.

1.Well furnished with latest kitchen equipments. 2.Squeaky Clean with staff ushering in evey time of entry and convenient, adequate lifts. 3.The service mechanics attending to issues and quick pick up of calls by the reception with a nice inside garden space to walk around. 4.Totally sound proof with adequate electric sockets for charging

1. Need to replenish salt/ pepper every day and could not get even after request 2. Need to replenish shampoo/conditioner/ body wash -the firs lot was not replaced even after staying four nights, 3. The Mirror at the wash basis is akwardly fitted with minimal light not making shaving or face wash a good experience 4. There was a small cupboard with hangars and filled with other stuff and the second cupboard ( I presume it was) was stuck and no place to keep some utilities 5.The room sofa was so sagging - not a good experience to sit and get up

we were very happy with our experience the room was specious, the bath room is also very big with a jacuzzi bathtub,it also had a small kitchen with a stove, and small washing machine, if you are planning to stay for a long time they will be useful. the check in was very nice we arrived very early " around 9 am" as per the receptionist due to they were full house they were not able to let us in at that time " otherwise they usually do", so we left our luggage with them and we went out and came back around 2pm where the room was ready the location was very nice, quite, very close to an underground access " around 2-3 mins walk" 10 mins walk to piccadilly square and soho area

the only thing that we were not happy about was the fridge, it had a very bad smell that we did not use it at all. the weather was a bit cold so it was not a big issue, but if it was summer and hot, that will be a big problem

I had the opportunity of staying at the Arlington House Apartments in London from February 8th to February 16th, and it was an exceptional experience. The staff was incredibly friendly, going above and beyond to ensure a comfortable stay and providing helpful recommendations. The apartments were spacious, impeccably clean, and well-appointed, creating a relaxing and elegant atmosphere. The central location made it convenient for exploring the city, and the overall dedication to service made it a memorable and enjoyable stay. I highly recommend Arlington House Apartments for anyone seeking a hassle-free and delightful stay in London.

none

excellent location and easy walking to virtually all tourist areas. if not 3 min walk to Green Park, 8 min walk to Piccadilly tubes.

small studio that had all necessary facilities but some might feel it claustrophobic as opaque windows with no view as in a service well

Great location, easy check in process, comfortable and clean bedding, and great bathrooms. Very responsive staff!

The downstairs heat did not work so it was too cold to really enjoy the downstairs. The staff attempted to help fix it several times, but it never worked. The washer/dryer did not work appropriately either. It washed the clothes but did not dry. When we asked about it, we were told it was really only good for washing just a couple of light items. One guest attempted to wash very small load and had to hang clothes for them to dry.

Just a short walk from Piccadilly Circus and Buckingham Palace so ideal location for lots of sightseeing etc and theatres. Comfy and the bonus of having a kitchen so we didn’t need to eat out for breakfast. Also relatively cheaper than other hotels in this area, although still more per night than your average hotel.

The room we stayed in only had 2 small windows which overlooked the rear of the Ritz. Unfortunately there were lots of building work going on at the time too on the Ritz and so noisy in the morning.

The property was wonderful all round. The quality of furnishings, bed linen, towels etc was excellent and the apartment was spotlessly clean. The location was very central for everything we wanted to do. We booked at the last minute as our previous booking elsewhere was cancelled and although an extra bed for a child was offered I was worried that it might not be possible to arrange at such short notice - booking Saturday for arrival Sunday. I needn’t have bothered, not only did we have an extra bed but we had been upgraded to an apartment with an additional small bedroom which was perfect for our 10 year old granddaughter. The views over Green Park were lovely too. The service from the staff was outstanding. They were there to open the door on our arrival and couldn’t have been more helpful and friendly, helping with our luggage , booking taxis and providing umbrellas on the afternoon it drizzled. There was a problem with a bedside light and a member of reception staff came to look at it immediately (being Sunday there wasn’t a maintenance man). Cleaning staff visited the apartment to ask what we needed doing- nothing we were only there two nights, but really good to be offered the opportunity. We were able to store our luggage on the morning we left whilst we visited the IWM. All round an outstanding place to stay.

Nothing.

The place is fantastic! For the money we paid we got a spacious apartment with a nice big bedroom and a very beautiful living room. It’s not very new but all the furniture was in very good condition and classically styled. The separate kitchen wasn’t big but very comfortable and packed with all the essentials - I even managed to cook breakfasts and a couple of full course lunches. There’s plenty of places to eat out or buy groceries in just steps anyways We had a garden view and enjoyed watching the inner yard with a beautiful fountain and a part of the Green Park. The location is central to everything - the underground is just 3 minutes walk, but we only used it a couple of times because we preferred to walk everywhere we needed. The staff is amazingly polite and helpful. We were warm welcomed by Paulo - a kindhearted person who managed our checking in and was very attentive. We stayed for a week and had no issues at all.

It was fully booked and we couldn’t stay longer - had to move to another hotel ;)))