I walked in not expecting much for the price that I paid. As soon as I walked into my room my jaw dropped at how clean and tidy everything was. The bathroom was very clean and extra towels were left out for us. The bedsheets were fresh and the bed was very comfy.

There’s nothing I didn’t exactly “not like”. Just would’ve preferred more pillows as the ones we had were very flat. Other than that everything was amazing.

Good location for St Pancras International station. Staff on the front desk pleasant and very helpfull .Good shower in the room.Generally surprisingly quite, especially at night. We slept with the window open as it was hot and humid.

Some other, young guests ,a little noisy when coming in at night. We wore earplugs after the 1st nights disturbance.

Great location, nice single rooms with all ammenities for a good price

Very thin walls, you'll hear everything being said and done in the neighbouring rooms

The room was a good size. I stayed on the second floor and there is a lift. The bed was very comfortable and the room was clean with space to hang clothes and a tv that worked fine. The WIFI was also very good. The room had a kettle with tea and coffee, and this was topped up by the housekeeping staff the next day. Bathroom was fine if a little cramped. The hotel is about 5-10 minutes walk from Kings Cross in a quiet area. The reception staff were very friendly and helpful. The night receptionist was kind enough to print out a ticket that I needed, and they were happy to look after my luggage for a few hours after I checked out. I was very happy with the service.

The hotel was pretty basic, but this was exactly what I expected - it had everything that I needed and for the price it was very good. The shower is not exactly powerful but it was functional and had hot water when I needed it. I can't complain about anything.

Alright. Do you get what you pay for (considering current London prices) ? Yes, you do. for approx. 70 GBP per night, this place is at a great location, the room is functional (albeit beaten up and old), it was clean and humble, and it did the job. Stuff was chill, and I believe they would have solved any issues if I had any, but I can't tell for sure. WiFi at great speed for hotel standards, exceeded all expectations on that front, and allowed me to stream + videocall and work at the same time.

I'd love an actual chair instead of the stool, and/or a larger side table for the bed. There was a lack of surface to work on as the "desk" provided is big enough for a laptop only. The sink was a bit clogged (but with a bit of good will it worked just fine). Shampoo was in sachets instead of small bottles, could have been better. Would love to see them offering some recyclable/very cheap slippers to guests.

The man from the reception Maisin was and is a professional receptionist with a strong attitude more than a GM rather than receptionist He has a positive attitude and helpful with all the guests so the 10 is for him only He is a strong credit for this hotel

From outside seems like is a guest house but is a hotel with elevator dlfrom Inside with big rooms as well The room was not clean at all Dust everywhere hair in bathroom and shower and water has been blocked because of hair The linen probably was not changed from previous guests as was some hair in the bed too Dirty cups

A real surprise hotel . Expectations were not high being a budget hotel in central London but very pleasantly surprised at quality Really friendly welcoming staff . Property in a great location a few minutes walk from Kings Cross/St Pancras station Old and very dated hotel but very clean and very well maintained. Room good size and had everything you needed . Bed comfortable, good sized wall mounted smart TV , good lighting , desk area , good ventilation with windows you could open and close . Separate bathroom extremely clean and well maintained. Good water power Had to be very noise conscious as sound proofing poor and could hear other rooms and guests as well as street noise But for a budget property and price very comfortable and good value and rooms very clean

A bit on the noisy side both street noise and poor interior sound proofing and property really needs an interior refurbed and update to take it out of the 80s but excellent value clean central budget hotel

Very clean rooms, consisting of a comfortable bed and a hot shower in a private bathroom. This is "no frills" accommodation. If you are looking for a solid and comfortable nights sleep and good but basic bathroom facilities, then Arriv Hotel has everything you are wanting in an excellent location in central London.

The staff (we only met/saw two) could have been considerably more welcoming and upbeat. This is hospitality people and you are employed as that first and last contact the clientele will have with the business that pays you. Greet your guests with warmth and enthusiasm, have a knowledge of good cafes, restaurants, bars and attractions that you are able to suggest and discuss with your guests to make their stay even more enjoyable. Make your guests London experience greater than their expectations. Some extra pillows in the room, or available from reception would be appreciated. I normally sleep with two.

Perfect location, walking distance to city center (like 30 min to Covent Garden/Trafalgar) 5 min of walking to Kings Cross/St.Pankras station Friendly staff Reasonable price Room temperature was I´d guess 22-23 C = comfortable Room very clean. Room service (cleaning) every day.

Bed width is roughly 130-140cm, could be an issue for somebody. For us it was OK for the 4 nights, however, it wasn´t ideal. Walls are tiny, as mentioned by other guests, also the room can be noisy. Again, that wasn´t issue for us, but could be an issue for somebody/in case of other room (e.g. close to lift). But, it is needed to keep in mind, price for the hotel is reasonable.

We have just returned from a fabulous stay at Ngoma Zanga Lodge, Caroline and Kennedy are both so friendly and welcoming, they went above and beyond to ensure that we had a comfortable stay and were always willing to help in any way they could to make our holiday perfect. The property is really well maintained and kept clean, the decor in the rooms, reception area and dining room/bar is lovely and authentic and the pool area is beautiful. Load-shedding is a new issue in Zambia however the staff had managed to adapt and minimise the issues that it caused and a generator was installed by the owner a few days before we left. We wouldn't hesitate to return and highly recommend Ngoma Zanga Lodge!

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