Loved the theme of the decor in the hotel and our room. everything was in good shape and functioning well. we had seen some old reviews about the rooms being hot, but the room had air con and the window opened for a good breeze so the room was a great temp. Good location to things we planned to do. The hotel had an elevator which many in London/England do not. overall would definitely stay here again.

The door to the bathroom had to be slammed to close which isn’t ideal, and there was no place in the shower to put our toiletries. the room was small so there wasn’t a good place to put our suitcases when open except on the bed.

Very beautiful hotel - exceptionally stylish and cool. Very clean! Open 24H - so good! The breakfast is very tasty and fresh - a good assortment of food. I got a quiet room and was very happy about that The air conditioning - was a bit loud, but not badly. It was surprisingly spacious, much cleaner, and tidier than I'd expected. The bath was very clean, functional, and comfortable Iron and kettle and tea bags meant a great deal to me I loved the wise idea of not putting three different pairs of towels - it's useless. The towels that actually have been put in the bathroom - were big, clean, and functional The location is very good for those who want to stay near Borough market - like 3 minutes walking and you are in the middle of a festival. It is not located in the shopping center of London, so you have to get there by Tube. And this is the only little inconvenience - the Tube is a bit of walking (abt 10 min). There are buses though :) BUT! The price is great and the quietness is priceless I loved the hotel and definitely recommend it.

The only little tiny inconvenience - the Tube is a bit of walking (about 10 min) and The air conditioning - was a bit loud, but not too much

Great location near Borough Market, with a varied selection of food for breakfast. Tea kettle in the room. Blackout curtains. Good room temperature. USB for charging so didn't need an adapter.

Our room on the 1st floor was noisy in the early morning because of the unloading of hotel supplies happening in the back of the hotel, which was just below our window. The bathroom could be renovated: sink and shower could be refurbished or replaced. The bathroom door closing made a very loud noise, so loud that we could also hear the neighbour's doors closing. No coat hangers by the door to put your jacket on when you come into the room.

This is a hidden gem in London. Seriously! We booked late and most hotels in Covent Garden were sold out and those available were absolutely tiny or with NO WINDOWS. This hotel is in Southwark and it is not far - a simple walk across Tower Bridge and youre right in the city or use the myriad of tube and bus stations within 5min walking distance from the hotel. The price and the value is unbelievable. The location is perfect - not too busy like central London (if you know London), but busy enough to keep you entertained. Right next to Borough Street Market with the Thames just behind it. Parking is sufficient. The staff are excellent and super friendly! The decor is wonderful with an old time cinema feel. Lights, camera, action. We loved it and so did our teenage daughters. Every detail is carefully thought out up to the fresh popcorn and refreshment upon check-in. The rooms are standard size with a desk and cupboard on the smaller side. Beds were super comfy and we enjoyed the silence - I could not hear the girls in the next room and no banging doors. Granted, there is no spa or pool or fancy restaurants and dinners, but I would stay there again in a heartbeat. We stayed in higher paying hotels in London that did not offer the basic amenities such as an iron, hairdryer, toiletries, coffee etc. and this hotel did. I keep saying this, but for a budget hotel including breakfast - I was impressed.

I enjoyed it but I suppose many would criticise the breakfast. It is more mediterranean than full English - so cold meats, cheese and pastries, coffee, juice etc. There is no restaurant onsite for dinners/room service but there are plenty of restaurants around the hotel along the Thames and we had dinner at Cote restaurant around the corner. There is a Wendy's fastfood chain on the grounds that deliver to the hotel through the reception desk.

The room, with a view of the Shard, and bathroom made good use of the space. The bathroom was particularly well-planned and the shower, lights, tv, kettle etc all worked as they should. The bed was comfortable - my partner appreciated the extra pillow which he found in the wardrobe; the sound-proofing was very good and the bedside lights were great. I wanted something to eat when we checked in around 7pm; the hotel doesn't have a restaurant (though I could have used the one in the Novotel next door) so I used the 'Wendy' service to order a burger online, to be collected from the breakfast room. I had the beanburger which I was able to customise as I didn't fancy the pickles or mayo. Good, fresh food at breakfast (continental style) and pleasant, efficient staff who cleared tables quickly.

There was a range of cartons of non-dairy milks by the coffee bar (with two push-button coffee machines) at breakfast, but weirdly no ordinary milk. We found the cappucino option too weak, so had to carry our black Americanos (good and strong) round to the milk provided by the cereals along the side of the breakfast bar.

The hotel is lovely, very clean and I love the decor!! The room was comfortable, very clean and had everything I needed! Very quiet as well which I was very pleased about! The breakfast food was amazing too!

I didn’t realise that you couldn’t eat in the restaurant in the evening, the only option was to order a take away which got delivered to the hotel which wasn’t ideal. Also, I chose a room with a view (thinking I would have a lovely view of the shard) but I got a view of the car park. Although I loved the hotel, it was very expensive considering no evening restaurant food.

Bed was extremely comfortable. Room was very clean and decor was bright and interesting, none of the boring white/cream/grey you so often see. Our room had the most fabulous view of the Shard! General atmosphere of hotel was nice, busy at breakfast but very quiet at night. Loads of art around the public areas which was lovely and added character. Breakfast was continental with vegan friendly option, dairy alternatives, and very fresh and tasty. Loads of cold fresh water available to take to your room or to fill up water bottles to take out with you. Location was ideal being only a few minutes walk from London Bridge stations.

The bathroom was fairly basic with only very minimal complimentary toiletries (multi hand/shower/hair wash and conditioner only). Missed a small soap and lotion tone honest.

The hotel staff were very pleasant and helpful. The whole decor was fun and very eclectic, and very warm and inviting. Our room was a bit small, but comfortable and clean and the beds were comfortable. The restaurant next door was great and had a good selection. The breakfast which was included was great with the best croissants, pastries, and also deli meats and cheeses, baked breads, and juices, coffees and teas. The location was close to local tranportation and a short taxi ride to all the highlights.

Room was small but typical for a European boutique hotel, but great overall,

Spotlessly clean, very comfortable room, great location and decent continental breakfast, but then that is the least I would expect for the price I paid for a 1 night stay. Enjoyed the quirky Wicked-themed room decor, too.

I thought it was odd that no one actually asked whether I had paid for breakfast. I paid extra for breakfast to be included, on top of what I felt was already a pretty pricey room cost, but I feel certain I could’ve got away with not paying - there was nothing to stop someone walking straight into the restaurant area to help themselves given that nobody was checking anyone’s room numbers.

The location was really good and central, without being in the middle of the high-traffic tourist areas: it was easy to reach all points of interest via public transport. The room had all necessary amenities, the bed was very comfy, and the staff were all friendly and accommodating. Additionally, the overall look of the hotel (and the room) was very creative and fun, with a clear theme around old-style cinema and the movies!

Charging a 5 pounds / hour fee (unless you're a member) for leaving your luggage at the luggage room is absolutely ridiculous.