The hotel is in a fantastic location, close to the tube and railway and walking distance to Oxford Street. The rooms are spacious and comfortable. Staff are friendly and helpful.

You never know when your rooms is going to be cleaned so you need to let them know in advance the time of day you want your room to be serviced. For some reason the 6th floor of the hotel puts there duvet between 2 sheets and not a duvet cover. This seemed unhygienic as the duvet usually had no sheets on it by the morning. All the other floors use a duvet cover.

clean, one of the best in london

the staff and the service

excellent location, very nice hotel and friendly staff

Many weddings and the noises was shaking the floor and my bed because my room was in the first floor, they didn’t let me know about it especially that I have upgraded my room when I checked in, so they should told me about the disadvantages of having this room in the first floor especially that I was staying there for work!!

The Landmark is an fabulous hotel with amazing atmosphere! there’s obviously lots of thought behind it and everything’s been thought of down to the smallest details. staff are extremely helpful and must work very hard to maintain the standard of the place. breakfast was amazing and it was a delight to stay here!

I wasn’t told there’s be and additional £100 deposit. it was fine but felt a bit put out due to not being told at any point of the booking process. The receptionist, although very nice, didn’t tell me and then charged my card the deposit and after she’d taken the payment explained it to me. she said that had I booked though their website it would have informed me but that I doesn’t notify guests who book through Booking.com

The Courtyard and the dresses of the female waiters Plus the breakfast.

One host was not smiling because no enough training.

We enjoyed our stay. The breakfast was excellent with food to suit everyone. The location is perfect for sightseeing and there are plenty of delicious restaurants nearby. Staff are very friendly and the welcome from the doormen makes you feel very special. One evening as I was leaving the hotel, I overheard one of the doormen pay a really nice compliment to a guest who was leaving. The guest was delighted and I was delighted for them.

The room though big had two queen sized beds. When I asked to change I was told in advance that this was not possible. We did not find the beds comfortable at all. The hotel is not very family friendly.

I stayed here for a couple of days as I was getting married opposite at the Old Marylebone Town Hall so the location was great with lots of restaurants and shops nearby too. The rooms were larger than average which was great with hair stylists, make up artists and photographers attending and the decor was lovely for photos. My brothers were able to have their room extended by 3 hours free of charge to get ready for the wedding so this was really appreciated and they were able to supply us with extra chairs for the room and a rail for our wedding attire. Our rooms were also decorated for the celebrations which was a lovely surprise!

We struggled with parking and drop offs and pick ups both at the front and back of the hotel. We also found that some of the staff while lovely made us feel that we had to keep tipping. These were very small things though and would not deter me from returning , we had a wonderful stay!

compared to the room size, shower space was small.

The location of the hotel is amazing, right infront of Marylebone Station, and is located on Baker Street which is walking distance from many attractions, shops and resturaunts. The aesthetic and decor of the hotel is superb and unparalleled, clean and beautiful rooms, quiet at all times, friendly and helpful staff, delicious room service.

The only reason we are not giving this hotel a perfect score is the breakfast. Even though the room service food was absolutely delicious and everything else about the hotel was just perfect, we were surprised that the breakfast was below average. The choices were very limited and there was no a la carte options available. We didn't even go back to it again even though it was included in the room rate. We suggest that you get the rate without breakfast and try it out there before committing to it.

Bed comfortable, and room perfect for our needs. The interior of the Hotel is stunning. We had lunch at the Champagne Bar, which was excellent. The staff were very friendly, and helpful.

On checking in, we had to wait some time at the desk due to a staff member in training, being left on her own. There were several others waiting after us too. Our door was opened almost immediately after one knock, without giving us time to respond to it. We didn’t have our ‘do not disturb’ light on, because at the time we didn’t know it was there. We had to shout out to not come in.