I love the rooms here, modern bathroom and a great size tv with so many channels to chose from, comfy bed and it is also quiet at the hotel.i have lost my voice at the moment and the staff know what to expect as I have been back a few times now and they are really helpful and friendly.

Only a very minor detail but a spoon would be nice for the tea and coffee also some glasses to drink out of

Great hotel in a great location, less than 10 minute walk to London Victoria train and coach station, and plenty of bus options nearby. You can easily walk to Buckingham palace and Westminster in 20 minutes. Plenty of food options in the area as well. Room was lovely and modern but small, as are most hotels in London - was perfect for a solo traveller but would be cramped for two people.

Staff were lovely but there were language barriers which caused issues when asking for assistance. The hotel advertises in the room that they can assist with airport transfers, however when I asked about this I was given directions to the Gatwick express train. That wasn’t what I was asking, and trying to reframe the question had no success. You need to ask for the WiFi password and they rattle it off so quickly you need them to repeat it. It would be great to have it listed in the room

The room was well decorated with a modern bathroom

I didn't like my room being on the lower ground floor. There is no mention in the advertising of the regular noise of nearby underground trains.

Well location is everything and this is a fabulous location! Really cute cafe - Rochester Café – just a few minutes walk away with fabulous lunches, and a a great traditional Sunday roast dinner at a pub (the Queen's Arms?) just a block or two further along. and of course it's very close to attractions like Westminster Abbey and the like. I also love the fact that the window opened and, combined with a good air circulation system and a comfy bed, made for a good sleep

It is very tiny but it's as advertised and it was perfect for one traveller

Easy access to Victoria Coach station. Compact room but had everything you needed. Beautiful shower. Most comfortable bed I have stayed in. Very quiet location and hotel. Requested extra pillows and these were bought to our room. The housekeeping lady was delightful on our check out, very happy, polite and singing. Looks can definitely be deceptive with this property, but if you need somewhere central to stay without bells and whistles, I would definitely recommend it.

Reception wasn’t very professional looking so I had my doubts but these were overcome by the room. No disabled access or facilities. Toilet seat was loose and a crack in the shower floor but this didn’t detract from the value for money. Bath towels on the small side and could do with a glass in the bathroom as only had 2 cups in the room.

Based on reviews TBH wasn't expecting much. Glad to say the reviews were no where near accurate. First impressions were deceiving as entrance and staircases/halls to rooms are small. However once in the room every thing was clean, fairly modern and essentials catered for. Accommodation was very good value for money given the location. Room was exactly as described and perfect for one or two nights stay. All the essentials you'd need for somewhere to stay for the night were met, if all you need is somewhere to sleep at the end of a day. Comfortable bed, plenty of storage, TV, excellent shower. Perfect air conditioner, not too noisy, not too cold but enough for a comfortable nights sleep in recent heatwave. Plenty of tea, coffee and milk to hand - more than enough for several cups in evening and morning too. Not too noisy. Checkout was easy and quick. Staff friendly. Wasn't expecting meals or breakfast as plenty of choice in surrounding area, all of which were easily in walk distance. Perfect for access to all TFL transport hubs.

If I had to remark on anything it would be the sound of underground trains passing through, but this was very brief and quite dull - soon got used to it and didn't prevent me from sleeping well.

location was ideal , not too far from the station , surrounded by nice local restaurants and handy shops . the room was exceptionally clean and exactly like the pictures , the bathroom was very modern with a wonderful shower and complimentary toiletries . fresh crisp white towels are always appreciated and this little hotel didn’t let me down , and they were changed each day . the mattress was lovely and comfortable , the bedding was soft , the air conditioning was quiet and effective . the guy in reception was polite, helpful and welcoming . on the whole this was a super little independent hotel , great value for money and the service was excellent .

it would be harsh to make criticism , as it’s unnecessary.

A small double bed room, as expected in London, but modern and well fitted out, easily on par with a Premier Inn or similar. The bed was a little firm, but comfy (I slept like a log) and the en suite had an excellent shower. Free wi-fi was good (mobile signal reception was patchy), and tea and coffee, with kettle and cups, meant this hotel had everything needed for a very pleasant stay. And the staff were very friendly too.

Not a criticism really, just noting the distant rumble of Tube trains could be heard in my basement room, but that didn't disturb me, and Tube trains are part of London!

As we got the coach it was brilliant as it’s only a 6 minute walk from the coach station and only a 10 minute walk from the nearest tube station. Staff were incredibly friendly, check in was easy and we checked in early, the room was great, good size, the shower was the best shower I’ve ever had! they even cleaned the room even though we were only there 2 nights. The bed was really comfortable, nice tv screen size, I loved the fact we had our own air conditioner/ heater. The only thing I would of liked is an extra pillow but other than that I can’t fault the place. A perfect stay!!

Just the pillow was a little flat for myself, other than that, everything was perfect.

Hotel is literally 10 minutes away from Victoria Station. It was a cozy wee room with a great shower.