I spent only one night in this hotel. The staff was friendly. They allowed me to check in an hour early. That was great. They brought me to my room. They explained everything to me. The staff was top-notch. ROOM FACILITIES The bed was big. It was comfortable to sleep in. The sheets were fragrant and the towels were also clean. There was a TV in the room, which was nice. BATHROOM Perfect size for one night. The main thing is that it was clean and mold free. I had a bit of a problem with setting the right water temperature, but got everything sorted out. CHECK IN/ CHECK OUT Two words - really fast.

One annoying thing happened, I don't know how it could have happened, but the smoke detector started blaring in the room around 11-12 o'clock at night and didn't stop for several minutes. When it started, I was about to go to bed because I had to get up early the next day to catch my flight. Then I heard it as an employee (don't know the name, sorry) and checked the rooms. He didn't get to me. Never mind. Because I can't give 10 stars. Although very happy to. I will definitely stay there again in the future when I'm in Luton.

I had a wonderful stay at CiTi Hotel London Luton. The room was comfortable, and the hotel’s location is very convenient. The overall experience was great, and the staff's hospitality truly made it memorable.The hotel is within walking distance of Luton Station Interchange, making it easy to catch buses and trains to various locations, including a direct route to Luton Airport in just 10-15 minutes. There’s a variety of restaurants around the hotel, so you don’t need to travel far to find good dining options. The Luton Mall is also very close by, providing access to shopping, services, and entertainment just a short walk from the hotel.

The best welcome. Friendly, helpful, and smiley gentleman on reception. CiTi is placed very conveniently for trains, buses, shops, and eateries on the edge of town. It is all recarpeted and redecorated inside and very clean. My room was small, but everything was to hand, and again, very clean. Very good value for money. I felt safe as a solo traveller.

The building is old, and the sash window has been painted shut, so I couldn't open it. The hotel is budget so there are no teamaking facilities in the room, however, it is close to everything so you can go out and get a hot drink.

Open almost 24 hrs, decent amount of shampoo and shower gel, staff is always friendly and helpful, perfect location 🙂

The light in my bedroom was going on and off by itself, hot chocolate from the wending machine was not sweet at all. Make sure door is properly shut after exiting, it looked like its closed, but found out after double checking that it wasnt. Needs another sign near the lifts showing the way to the reception instead of room numbers only and no toilet brush in the bathroom.

This was our second stay at this hotel and we would choose them again if we had a late flight and needed to spend the night somewhere until car rental offices open. It’s affordable, clean, located a few minutes walk away from the train station. The staff is great, they welcomed us with a big smile and a friendly attitude upon our arrival at 1 am.

Guests are arriving and leaving throughout the night so our ground floor room was quite noisy but it’s not the hotel’s fault.

Stopped over night on way to Bedford from Bristol via London, priced £54. Overall clean with friendly helpful staff, overlooking street linking rail station and mall. Room matched description. No tea/coffee/kettle or hair dryer provided as stated but not a problem. Overall good for stop gap.

Shower area was very cramped and shower water flow feeble. Leaky sink tap on low flow luckily trickled to shower floor, must turn to higher flow. Located on edge of Luton so scruffy and rough setting, dodgy noisy people outside at night but no threat to hotel.

- Location - Staff - we got a better room than the one we jad paid for - Cleaniness - Loved Dove soap, shampoo, shower gel - Good quality towels - The room was warm

- noisiness in the street, some people were yelling till late in the night, buy that doesn't have to do anything with the hotel - rhe bed is on the smaller side for 2 people

Very clean property and nice location middle of town centre everything near by this property. Especially train station and bus stop is near by this hotel if you walk its take only 2 minutes. And all the staffs are good in this hotel specially Mr Fahim he is very helpful person. I will recommend to everyone for staying this hotel i seen all the reviews before i stay and i was about to cancel my booking and when i stayed in this hotel i realised people giving them bad review without any reasons.this area is safe and hotel are safe as well. I enjoyed my stay.

The hotel is a 3-minute walk from the train and bus stations, which makes travel from/to London and Luton Airport very easy. It is easy to find. The staff at the reception are friendly and polite. I did not expect luxury. All I needed was a clean quiet room with a comfortable bed and a shower - and I got that. The room was warm, which is a big deal for England, especially this time of the year. It did not have a window, but it worked for me as it meant it was quiet. And it felt safe.

There was nothing I did not like. I did hear somebody, possibly in the room above me, do something in bed. However, the building has clearly been refurbished in this century (unlike many other houses in this country), so the sound was fairly low, and it only lasted a few minutes. So, it was fine.

I recommend this hotel to everyone, the hotel is very clean and the location is perfect. Everything near this hotel is Luton town centre so many good food restaurants and train stations are 2 mins walk from the hotel. And the staff are very helpful especially the receptionist Fahim service is very good he is a professional. When I told him about the room light issue he straight away changed the room for me but that was a little issue and he gave me a very good room. I appreciate it. Thank you for your good service. :)