- the staff tried very hard to satisfy us and the party who joined us for dinner - it was a clean, well maintained hotel where it felt that there was a motivated and friendly team in charge - really well managed. - room comfortable and well refurbished

They gave us a double rather than twin room expected, but I didn't complain at the time as we needed to get some sleep and I didn't want to change rooms. Dinner was highly priced but they did try hard Breakfast coffee could be better. Boiled eggs would be a good addition to buffet.

The room was nice and clean. All the staff were friendly and accomadating. That is all.. It wanted me to write a freaking essay over here!

Breakfast (looking at you bacon) was rather bland. The missus did not want to eat it. We are not fussy though so next day we just had a coffee.. It was a nice coffee. From a machine. Something something coffee machine. Once again had to pad out the review because the thing said too.

cleanliness and spacious staff could not be more kind and understanding. I travel alone so certain things are very very important to me.

the shower was a huge let down. the bathroom looked amazing but the shower head was simply very inadequate indeed . drip drip drip when I want waterfall. £7 room service no coffee machine on each floor like some hotel - this is a great feature no pool or spa

the room was lovely, bed comfortable and every staff member I came into contact with were top notch.. staff in restaurant were attentive, cleaning staff were polite and reception staff were the best… I’ve stayed in 5 star hotels in London/Dubai/Abu Dhabi but Hilton Luton is where I have had 5 star customer service… thank you as I stay away every week with work and I feel like home

nothing

Quick friendly check in. Spacious comfortable room, lovely shower, room was quiet and heated well on the cold December days I stayed.

Breakfast finishes at 10am and people are clearly advised of this which is fine, however, I was there for 9.45am and there was little or nothing left of the hot buffet at that time......nice selection of fruit, breads etc however.

The reception lady was very friendly when we arrived. The room was well furnished and clean. The dinner was delicious and Maria in the kitchen manager ensured we are having the best service. The hotel is walking distance from the swimming pool where we had a competition.

The food prices went up.

Friendly and attentive staff, comfortable surroundings, Room was very clean & had tea & coffee making facilities , iron & ironing board & hairdryer. reasonable food, good selection of beverages. Clean surroundings in all areas. Excellent service throughout my visit.

A little information in the rooms regarding menus and room service would be of great help to guests, there was no information in my room regarding these services or how to order to your room.

The location of the Hotel was good for us because it was near family and the village shops. Its also not far from the Airport. There is a carpark.

I think it would be good if the carpark was free. Guest could still register their cars at reception to ensure non-paying guests are not using it as a carpark. The price of the room was really expensive. We have stayed there in the past and it has been a lot cheaper.

The room was very spacious and comfortable with a big bed and a small seating area. You feel really relaxed being there. The hotel staff were very nice and helpful.

Glasses for the toothbrushes would have been good. There is not much around the hotel, we were there for a wedding that was taking place nearby. For the price of the room you would expect the breakfast to be included.

The staff were lovely and helpful. The bed and room very comfortable. Having a mini fridge in the room is very helpful.

The food menu is quite basic and extremely expensive. Room service has a £7 tray charge on top. Although the little shop is helpful to have for snacks and drinks, I had to pay £2.75 for a small bottle of water which is extortionate. The parking charge is pretty unnecessary I personally feel.