Beautiful setting and building Friendly welcoming staff I received a free upgrade which meant I got to stay in the main house. I saw a cosy lounge area for afternoon tea. Beautiful grand staircase. Festive decorations made it really warm and cosy. Attended a party in the stable area. Perfect for a sit down meal for around 60 people. Food was fantastic and hot. Service was excellent Late checkout is 11am which leaves time to enjoy the breakfast from a menu. Not by buffet style. Highly recommend.

The position of the TV in the room. Not visible from the bed. No vanity mirror above desk area.

Absolutely loved our stay. The hotel was perfect and the hotel staff went above and beyond to make sure everything was perfect. We'll be coming back and recommending this place to friends looking for a little getaway.

A few issues with the restaurant with longer waiting times and items missing from room service breakfast, but nothing dramatic. Quick recommendation for next time: If you know that service is unusually slow at the restaurant and/or bar (for any reason), giving guests a little heads up and providing a snack or drink right away usually makes a huge difference in the mindset and makes waiting a lot easier!

The grounds and gardens are beautifully kept. The building is magnificent.

Our room did not even have a drawer cabinet. The closet fitted two items hanged sideways, nothing else, so very uncomfortable to stay longer than one night (we were there for 3). The bathroom fixtures are outdated and unpractical. You have to enter sideways between the door and the sink. The water closet works once correctly, the second d time you need to pump with the handle!

The staff were very friendly and accommodating to my partner and I. We stayed in the Victoria room, which was beautiful. The food for dinner was brilliant and the area is so peaceful and relaxing. We stayed as a birthday celebration for my partner and the staff made a "Happy Birthday" plate with sweet treats, which was a lovely surprise for him. We spent the morning walking around the grounds and the lake is beautiful, even in the rain and cold. We would recommend this hotel to anyone.

The only small complaint we had was that the mini-fridge kept whirring overnight but everything else more than made up for that.

Everything , the staff were so polite and helpful the room was beautiful the bed was so comfortable, we had afternoon tea which was lovely the sandwiches and cakes were very nice big pot of tea beautifully set out . We had an evening meal which again was really nice I’m vegetarian and there was plenty of choice . We had breakfast which again had plenty of choice for vegetarians and non vegetarians everything set out so nicely such attentive staff . A really lovely place to stay with lovely grounds if you fancy a stroll .

I am blown away by the service we received! We attended the Chilston Park Hotel for my wedding stay and the staff couldn't do more for us. We were upgraded free complimentary which was so generous and then also offered late check out and breakfast was served to us later as we slept in due to a late night on our wedding night which again was a lovely gesture.

Nothing could have been better, we are over the moon with the service, the food was fantastic, the comfort was great, location was picturesque.

We had an enjoyable 3-night stay at this property. Great food, lovely rural location and very pleasant helpful staff. Lenham is a cute village. Other pretty villages are not too far away by car. Leeds Castle is worth a visit.

One minor quibble would be the lack of any leisure facilities such as a gym. Also, my room (Tulip) was a bit on the noisy side and the bed mattress was a bit too soft for my liking. The hotel could do with a lick of paint and a bit of TLC in places.

This is our favorite place to stay. The the venue and food are amazing but the staff are outstanding. They can't do enough to make your stay extra special. They are main reason we go back. Thanks so much again Matt, Liam and Amelia for creating such a lovely memory and will definitely see you again soon. Jessica & Joe

The whole hotel is stunning! The Marble Hall, chandeliers, staircase, paintings and Dogs of Fo! Everywhere had something amazing to look at! The room we stayed in was huge and had everything we needed and more. The bed was ultimate luxury, as was breakfast in our room. We can't fault the hotel, staff or location.

Leaving! But we can't wait to go back

The staff were amazing for me and my partner. This was a last minute booking that we really needed for our anniversary as we did book something prior and got let down! Blessing in disguise, will 100% return, could be our new place to go for anniversaries!