Spent 3 days here recently and for what we were charged, it was far superior to expectations. There were signs up apologising for any inconvenience during renovations but we didnt experience any and the only thing we even saw was someone carrying cable trunking up the stairs to the room he was presumably renovating. I gather the place has had some renovations done since the current owners took over and it was very clean and tidy everywhere, be it the bar, breakfast room/coffee lounge or restaurant. Downstairs toilet facilities were also very clean. Carpets throughout the stairs and landings were very plush and you could tell they were of good quality. On to our room and we were very impressed. Again, very plush carpet that your feet just sank in to. Clean, simple decor and excellent facilities. Beautiful en suite with bath and shower. The bedding was of very good quality and seemed like it was brand new and the bed itself was extremely comfortable. We both had 2 very good nights sleep and felt very refreshed in the mornings. Breakfast was delicious and appeared to be made to order rather than cooked in advance and then just plated up when needed. Speaking of food, our experience on the night we dined in the restaurant was just superb. The most delicious Indian meal we have ever had, brilliantly presented and exquisite to taste. The food was simply divine! Now for the staff. We were made to feel very welcome by every single member of staff we encountered. Be they receptionists, bar staff, restaurant staff or the men doing the renovations. All were extremely friendly, pleasant,polite and respectful whilst remaining professional and nothing was too much trouble for them. Overall a fantastic place, highly recommended and one we would definitely stay in again.

Nothing to dislike

Value for money. Friendly staff and a great restaurant with good food. All in all, a very pleasant stay.

Staff and restaurant staff were very friendly, accommodating and welcoming. Rooms are basic but I've paid more for less. Restaurant is very well presented and great food of an evening. We didn't have the breakfast so i can't comment. Positioned well and when work being undertaken is finished, I can imagine it be ideal for parties and weddings, but only if prices remain the same with the rooms. I considered it value for money and the building to be very nice, not what I was expecting. Quite grand.

Nicely presented hotel, great location in the centre of Stone with parking on site. Good sized room and bathroom. Very good lighting in the bedroom. We could hear music from the cocktail bar but it didn't go on late so didn't affect us, the town was quiet at night. Staff very helpful and friendly especially front of house/reception staff member Jack (I think his name was).

We would have liked an opening window, we couldn't see out of it because of the condensation. The shower over the bath needs updating. No information about the hotel/breakfast/the town in the bedroom.

Style of the building and the location. Having the restaurant on site too.

It could of been a little better in some areas. The bathroom was tatty, hairs everywhere, on the floor in the sink. And seeing as we booked as a couple there was only one towel between us both. It would of been nice to have a towel each. For the cost of the room i would of expected it to be a bit better standards wise. Considering we get charged £50 if there’s any damage. I think there should be a similar payment waver if we think its not to standard.

I stayed after my work, loved this place very much with their comfy bed and room arrangements. The hotel looks like they have renovated recently, it has maintained its charm and beauty. I walked through the high street in the morning, I found very interesting and people in this town is really welcoming. The canal next to the hotel seems a good spot for morning and evening walks. I love to come and visit this town with my family. The high street view from my room was amazing, I would definitely stay here again.

I know the TV serves the digital channels, it would be better if traditional TV channels were available.

I stayed a few years ago and didn't enjoy my time. However, with all the new improvements it is a much better experience. They have put a lot of effort and time into renovating a once dated hotel. The Indian restaurant and cocktail bar are both out of this world and provide an incredible mixed evening of entertainment. The continental breakfast was good value for money, and the bar was nice and quiet with a good selection of alcohol and soft drinks. Not too mention there was free parking!

Nothing

Unlike some of the posts I’ve read in other places, I found the Crown hotel to be clean, inviting and downright classic! The staff were very friendly and consistently making sure I was comfortable. The newly opened Indian restaurant “chilli dum” was fantastic and soon it’s going to be the new hot spot of stone. I will definitely stay there when I come back!

Lovely hotel Very well run Great start Beautiful restaurant with fabulous Indian food , very reasonably priced

They take £50 pre authorisation which doesn’t come back to your bank for well over a week , I stay in hotels 3 nights a week for the past 38 years and I have never come across anything like this

The staff was very helpful and the rooms were very lovely. The hotel had recently done its refurbishment and looks very fresh and modern yet still holds its historical character. The indian food at the chilly dum restaurant was delicious and authentic. I would definitely revisit this hotel in the future.

Nothing

Excellent location and super friendly staff, they've recently opened an Indian Restaurant and cocktail bar both were amazing value for money and felt very welcoming. It's a beautiful old building with lots of character, I asked staff members about the hotel and everyone was very informed and knowledgeable.