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+1-833-728-20411,433 reviews
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$113The Green , Stoke On Trent, ST12 9AE, United Kingdom
Reservations:
+1-833-728-20411,433 reviews
1/78
Free parking
Restaurant
Free wifi
Room service
Bar
Parking On Site
Terrace
24-hour front desk
Welcome to The Upper House, a delightful 4-star hotel nestled in the heart of Stoke-on-Trent! Situated just 4.6mi from the bustling city center, our charming haven combines the perfect blend of comfort and convenience. With prices starting from an inviting $113, you can treat yourself to a stay that won't break the bank while enjoying access to first-class amenities!
Indulge in a scrumptious breakfast each morning to kickstart your day, and unwind in our beautifully designed rooms featuring garden views and free toiletries. Whether you're looking to relax in the comfy bar with a drink in hand, enjoy exquisite dining at our restaurant, or take a stroll through the picturesque picnic area, The Upper House provides a delightful escape for every type of traveler. Plus, with free parking and free WiFi, you can explore Stoke-on-Trent without a worry!
Your stay is further enhanced by our glowing reviews from satisfied guests, highlighting our attentive service and enjoyable atmosphere. From meeting facilities to kids' meals and a lovely terrace for soaking up the sun, everything is designed with your comfort in mind. So why wait? Book your adventure at The Upper House today and start making memories that will last a lifetime!
At The Upper House, you’ll never go hungry! Our on-site restaurant serves up a delectable array of British cuisine, ensuring you experience the full flavor of the region during your stay. Picture yourself savoring hearty, home-cooked meals crafted from the freshest local ingredients—all while enjoying a cozy atmosphere that makes you feel right at home. Whether it’s breakfast to fuel your adventures or a sumptuous dinner to end your day, the dining experience here is designed to please even the most discerning palates.
What sets The Upper House apart is not just the modern comforts but the myriad of room options tailored for every kind of adventurer. From cozy double rooms perfect for couples to spacious family suites accommodating the whole gang, you’ll find a haven that suits your needs. Looking for a romantic getaway? The king rooms, with their plush beds and cozy design, are just the ticket. Traveling with the entire extended family? Our luxury suite has room for everyone! With so many choices, you're bound to find the perfect spot to curl up after a fun-filled day of exploration.
Lastly, Stoke-on-Trent has so much to offer beyond the comforts of our hotel. Take advantage of the free parking and WiFi to explore the city’s rich pottery heritage, delightful parks, and local attractions at your leisure. Whether you’re in the mood for a leisurely picnic in the park or an adventurous day out, The Upper House serves as the perfect launching pad for unforgettable experiences. So go ahead—bring your sense of adventure and let us provide the retreat you deserve!
Closest airports
Manchester Airport
29.1miEast Midlands Airport
35.4miBirmingham Airport
37.7miLiverpool Airport
39.6miRobin Hood Airport Doncaster Sheffield
60.7miFree parking
Restaurant
Free wifi
Room service
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Elevator
Picnic area
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Balcony
Show 8 photos
Executive
2 Twin Beds
1 King Size Bed
215 sqft
Garden view
Private Bathroom
Flat-screen TV
Shower
x4
+
x3
More details
Welcome to our Executive Double or Twin Room, offering stylish and comfortable accommodation for up to 2 adults and 1 child. With its spacious layout, modern amenities, and beautiful garden view, you'll have everything you need for a relaxing stay.
Show 5 photos
Executive, King Size
1 King Size Bed
110 sqft
Garden view
Private Bathroom
Flat-screen TV
Shower
x4
+
x3
More details
Experience the comfort and luxury of our Executive Double Room with a spacious 108 sqft and a delightful garden view. Equipped with a King-size bed, flat-screen TV, and a private bathroom, it's the perfect retreat for couples or small families.
Show 4 photos
Double Room, Balcony
1 Queen Size Bed
95 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
More details
Experience a relaxing stay in our stylish Double Room with Balcony, featuring a comfortable Queen size bed, perfect for couples. Enjoy the fresh air and panoramic views from your private balcony, while indulging in a smoke-free environment.
Show 4 photos
King Room
1 King Size Bed
95 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x4
+
x3
More details
Our Double Room is a cozy and spacious retreat for up to 2 adults and 1 child, featuring a comfortable King size bed, a private bathroom with a shower and free toiletries, and a flat-screen TV. Enjoy a cup of tea or coffee in the morning with our tea/coffee maker, and relax in the comfort of modern amenities such as an elevator to upper floors and free WiFi access.
Show 4 photos
Triple Room
1 King Size Bed
1 Sofa Bed
110 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x3
+
More details
Welcome to our spacious Triple Room with Shower. With 108 sqft of comfort, it accommodates 3 adults and 2 children, featuring a King size bed and a Sofa Bed. Enjoy the luxury of a private bathroom, sleek flat-screen TV, and the convenience of a tea/coffee maker - all just an elevator ride away.
Show 4 photos
Small, Double, Single Use
1 Double Bed
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Shower
More details
Welcome to our cozy Small Double Room - perfect for a solo traveler seeking comfort and relaxation. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, and complimentary tea/coffee while admiring the charming city views from the upper floors accessible by elevator.
Show 3 photos
King Room, Single Use
1 King Size Bed
110 sqft
Private Bathroom
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Introducing our cozy TwinDouble room, perfect for single occupancy, featuring a spacious 108 sqft area with a comfortable King size bed. Enjoy the convenience of a private bathroom, balcony, and a flat-screen TV, along with a refreshing cup of tea or coffee in the comfort of your room.
Classic
1 Queen Size Bed
x4
+
x3
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Double Room, Single Use
1 Double Bed
+
More details
Classic, Triple
1 Queen Size Bed
x3
+
x4
More details
Room - 2 Twin
x4
+
x3
More details
9
1,433 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Joanne
10
December 2024
The room was a beautiful combination of old world and period features but with all mod cons. I was expecting the decor to be tired from reading previous reviews but this was not the case at all, the bed linen, towels and toiletries were of a high standard and contributed to the lux feel.
a couple across the breakfast room was SO rude, why do other customers spoil the ambience for us all? He was complaining about the breakfast being cold - no need to speak so loudly at the waitress though is there? We found the breakfast beautiful and certainly hot enough. There was a shortage of butter but the staff soon amended it when it was bought to their attention in a polite quiet request.
Elizabeth
8.2
November 2024
Fabulous building. In the main areas of the hotel it is decorated really well Staff were friendly and helpful. Breakfast was good with plenty of choice. We have stayed at this hotel before and stayed in the Maple Suite so we knew what to expect. Room is spacious and the bed is very comfortable.
There is no coffee machine in the suite. No conditioner in the shower and no soap bar in the bathroom. Bought my own soap in the end. There were two containers in the bathroom but there were no labels on either of them so didn't know what they contained. Also, in the little area off the main bedroom there was a broken pane of glass in the window.
Green
10
December 2024
Beautiful location, lovely house, our room was lovely and had a shared balcony, the breakfast was table service and cooked to order and was perfect! (No half cooked bacon kept warm under heat lamps here!) The dinner menu looked exceptional and I wish we could have stayed another night to try that! Room was clean, there was plenty of tea & coffee provision, The staff were very pleasant and helpful
Our only gripe was the mattress in our room was really firm. Personal choice really. I did ask at reception whether the other rooms/suites had softer mattresses and she advised me they were upgrading all rooms and next time we booked to mention it so we could be allocated a suite with a softer mattress.... And we will be booking again when the weather is better!
David
10
December 2024
Our room was perfect and had a nice sitting area on the balcony. In the evening we enjoyed a drink or two in the bar. Breakfast was great. We loved the room it was in and the pictures on the wall. Good choice for breakfast and great service. We enjoyed a nice stroll in the gardens after breakfast . It is unusual these days to have a lovely stay with no issues at all.
Nothing! Everything more than exceeded our expectations.....it was such a lovely experience.
Sophie
10
October 2024
Stunning location and very beautiful grounds. Even on a soggy day in September it was too inviting not too have an explore. Staff all exceptionally helpful, and friendly. Hotel itself is well looked after and I can imagine it being a superb venue for weddings, work events, team building etc. I stayed in a ‘Cosy Double’ which was very reasonably priced. It was small but well designed so it didn’t feel cramped, rather it was just as hoped for - cosy. Lovely touch to have a bottle of water and a glass in the room. Good selection of teas/coffee/hot chocolate to make in the room with kettle which is always appreciated. Also great to have two towels and a bath mat- as a woman with long hair it makes a difference and lovely soap in the bathroom. All the sort of touches that make you feel looked after and spoilt when you stay somewhere. Food was also excellent. Had dinner and breakfast both of which were thoroughly enjoyed. Would highly recommend and stay again should the opportunity arise.
Nothing
Jj
10
September 2024
All staff we encountered were extremely friendly and professional. We stayed in a basic double room and there was plenty of room. The bathroom was well equipped with a corner shower, large sink with storage under and a heated towel rail. We dined in the restaurant and the food was excellent. Breakfast was also delicious with a wide choice of cooked and continental options. They cater well for vegetarians and vegans and also for various food allergies and intolerances. Overall a wonderful, relaxing stay and we would definitely recommend.
The wardrobe would be too small for a stay of more than a couple of days. The bathroom was a bit compact.
Peter
10
July 2024
Walking towards the entrance we were greeted by Bella the cat. Think she was vetting us. The room was lovely with a view of the gardens from one side & we had a balcony too. Sadly the weather wasn't good enough for us to sit out there. The bed was very comfortable & we slept really well. We had 2 meals in the restaurant which were both excellent & so were the breakfasts. Service was always good & in the lounge in the afternoon for coffees too. Plenty of parking spaces, amazing gardens to walk around. Ideally located for World of Wedgwood, (The Upper House was built in 1845 for Josiah Wedgewood's grandson Francis). Trentham Monkey Forest & Trentham Shopping Village. All the staff were really friendly & attentive at all times. It will also be a wonderful venue for a wedding.
The only thing which is a minor one really is the lack of cupboard space for underwear/t-shirts etc but when staying for just a couple of night's not too bad really.
Sue
9.1
December 2024
We were greeted on arrival/check in by a friendly cat sitting on the reception desk. He came to visit us in the morning too. Lovely period property with original quirky features. Our room was large with a good sized balcony. We didn't have an evening meal in the hotel but the menu looked good and catered well for variety of diets and allergens.
Although there was not an event in the property the night we stayed, there was heavy beat music coming from somewhere in the hotel which reverbebrated through our room until about 11 pm.
Ryan
9.1
June 2024
The grounds are lovely – hard to beat sitting out on the terrace watching the sun set over the fields with a glass of wine or two. The staff were all incredibly friendly and courteous. The rooms were quiet and comfortable. Plus there's an adorable cat! What more could you ask for?
Very minor point but, as a foodie, I feel the cookery could be sharpened up just a little. The menu, ingredients and presentation were all spot on but a couple of items at breakfast & dinner needed more/less time on the heat, e.g. bacon fat should be caramelised and lamb should be served pink. This isn't something worth letting dissuade you from visiting though!
Catherine
10
September 2024
The venue itself A wedding was in progress when we arrived but we were Warned prior and we were placed in a room which would be the least disturbed! The staff were friendly and helpful . The room was clean and very spacious as was the bathroom . Breakfast was delicious. Will definitely return when next in the area !
It would be nice to have some games in the lounge area perhaps such as: cards , dominoes, chess, board games…perhaps to entice us out of our rooms and use the bar /snack facilities when relaxing and not want to watch TV .
Attractions
Alton Towers
11.8miHaddon Hall
27.5miDrayton Manor
29.2miChatsworth House
30.2miAttractions
Alton Towers
11.8miHaddon Hall
27.5miDrayton Manor
29.2miChatsworth House
30.2miAirports
Manchester Airport
29.1miEast Midlands Airport
35.4miBirmingham Airport
37.7miLiverpool Airport
39.6miRobin Hood Airport Doncaster Sheffield
60.7miRestaurant #1
Cuisines
Free parking
Restaurant
Free wifi
Room service
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Elevator
Picnic area
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Golf course
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet bowls
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
View
Garden view
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 2 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
5+ years
Extra bed upon request
$31 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Visa,
Maestro
This property does not accept cash.
What are the check-in and check-out times at The Upper House?
Should you choose to stay at The Upper House, the doors are open for check-in between 03:00 PM and 11:00 PM. Kindly check out by 11:00 AM.
Is there parking at The Upper House?
Yes, The Upper House provides free on-site parking for its guests. The parking available is public parking, and no prior reservation is required.
What are the rates at The Upper House?
The base rate at The Upper House is approximately $113. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What types of rooms does The Upper House offer?
The Upper House hotel offers a variety of room types including Double Rooms with or without a balcony, Executive Double Rooms, a Triple Room with Shower, Executive Double or Twin Rooms, Double or Twin Rooms for single occupancy, and Small Double Rooms for single occupancy. None of the rooms allow smoking. The room sizes range from 86 sqft to 215 sqft. The occupancy ranges from 1 adult with no children to 3 adults with 2 children. The beds available include Queen size, King size, Twin beds, and a Sofa Bed.
How can guests spend their time at The Upper House?
At The Upper House, guests can enjoy a range of leisure amenities during their stay. They can spend their time playing golf at the hotel's golf course, which is available for their entertainment. For those looking to unwind and relax, there is a bar on-site where they can enjoy some drinks and socialize with other guests. Furthermore, the hotel features British cuisine, allowing guests to indulge in delicious meals without having to leave the premises.
Please note that additional amenities and restaurants are not provided in the data, therefore it is not possible to mention them in the answer.
Does The Upper House feature its own restaurants?
Yes, The Upper House has a restaurant on site.
Does The Upper House accept credit cards and cash payments?
No, The Upper House does not accept cash payments. However, they do accept credit cards such as Visa, American Express, Mastercard, and Maestro.
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