Staff were brilliant. Room was basic, but clean and comfortable.

Lack of car park

My wife and I were pleasantly surprised by the food served in the restaurant. We expected what is generally regarded as "pub grub" but this was not to be the case. It was excellent and what is more a 10% discount was given to hotel guests.

The room was comfortable and met our expectations but was a little tired (specifically the en-suite) is the best way to describe it. Only 2 hangers in the wardrobe and the body wash in the shower was empty. This should have been checked when the room was being prepared.

Incredibly clean room with a really nice bathroom and very comfortable bed. The owners were lovely and felt very welcome. Had to go to the pub downstairs to get the key which was absolutely no bother. Would stay there again!

I didn't mind, but as the room was over a pub, it could be a little bit noisy for some. Nothing too bad mind you, just some pub noise coming through. It didn't bother me at all, if anything I like it, but some might want to be aware.

Location couldn't have been better in between Windemere and Bowness. Room was spacious and dog friendly. The food in the restaurant was the best we have had for a long time with excellent service.

Breakfast would have been nice but we knew in advance that it was room only but there were plenty of places to pop out to for breakfast close by. We were worried about parking but a very small car park 100yds away was £19 for three days. Very limited spaces however so you may have to queue a while if you go out for the day.

The hotel was beautiful, spotlessly clean, lovely room, lovely bar. It's in a perfect spot for everything. Just a really lovely. quirky place to stay and I would definitley return.

The only one complaint we had was when we tried to use the shower on our second night the water was cold but it was 9pm and we presumed that the water had been used by all of the other rooms because we left it so late to take a shower. It didn't take the shine off our stay though whatsoever.

The staff were the best, friendliest, most helpful and pleasant that we’ve ever experienced. Our room was small, but it was clean and the bar and restaurant facilities were exactly what we wanted. We even had a fantastic view from our window. We left without a single complaint. The owner told us it was his first year organising Christmas and we loved it and totally appreciated how hard they all worked for us to have a great Christmas.

Nothing, we enjoyed every minute!

Check in was a pleasant experience due to the friendly and helpful attitude of Carl. Great location. Having a bar and restaurant downstairs (that you can't hear upstairs) - marvellous. I didn't catch their names, but the two room attendants were super friendly. Bottled water and Yorkshire T- bags in the room - a winner ! All in all a very enjoyable stay - thank you.

Really can't think of anything we didn't like.

The room was really comfortable and a good size. The bed was very comfortable and I had the best night's sleep I think I've ever had when not at home. The bedroom and bathroom were clean. The bar was superb and the underground restaurant had a great atmosphere (as well as good food). Staff were really friendly and the location in the centre of Bowness was perfect for touring the south lakes.

Wifi wasn't brilliant on the 2nd floor but fine on the first floor and in the bar. No breakfast provided, but Mio Mondo just down the round opens at 8.30 for breakfast and is great. Would have appreciated tea bags being topped up.

I liked you can come & go as please ,like your own home . I like the friendliness of staff & pub down stairs . Very nice room ,room 2. Lots of space with couch & big chair .

The restaurant opposite looks directly into the room . We just closed the blinds 1/2 down .

Our family stayed here during our family trip to England. The location is terrific! The rooms are clean and functional, and the beds are perfect. Although we did not eat at the restaurant (my daughters fault) I did get a delicious free sample of the sights and smells coming from the kitchen.

As Americans, we expected window screens on the windows. There were none. However, after observing the same lack of window screens at every other hotel throughout England, we learned that the reason for this is that there aren't many pesky bugs to screen out! American bugs are mean and ornery, English bugs are polite and civil, just like the awesome royal citizenry.