Friendly, efficient. Changed our room to a ground floor room as noted my message re mobility. Breakfast lovely with lots of choice. Room very clean and comfortable with local products and produce. Heated bathroom floor so good for a middle of the night visit. on a slight incline close to the main food and drink area so not bad for mobility problems. Would stay again.

Only slight complaint is the rarebit with mustard seeds for breakfast had far,far too much mustard. Could not taste the cheese. But that was a very minor thing.

The hotel was in a great location to reach all the amenities of the town and for sightseeing. The facilities in the room were very good and the room was serviced every day. Breakfast choice and quality was great. All staff were friendly.

The mattress in our room was worn out with springs digging into us. I reported it to reception and asked if another thick mattress topper could be fitted but only a thin mattress cover was fitted. We spent the whole week lying on top of the bed covered by the robes provided. After reporting it the reception staff we weren't asked if the problem had been resolved so we told them again about it as we left. The room needs a new mattress!

The bed was large and lovely and room very spacious , staff are very polite and helpful. Nice to have a choice of a bath or a shower Great breakfasts . Location is a 5 min walk into windermere .

A bottle of water in the fridge on arrival but the next 3 days no water was supplied .we hung on our door handle a sign for them to refresh our room but this never happened.Tv kept loosing signal on all channels , very annoying. Stain to bedroom carpet just inside the door on arrival ( not acceptable )Bathroom tap in a morning wouldn't allow cold water just warm or boiling water .

We were made to feel very welcome from the minute we arrived. Reception staff were very friendly and helpful. The room was beautiful and decorated to a high standard. it felt very luxurious and was spotless clean. Free high quality toiletries and refreshments available in the room. There was a tv in room with free Sky, Netflix, etc. Iron, hairdryer, electric fan in room. TV in bathroom near bath. it was the deepest and best bath I’ve ever had. Quality bath robes in room. Very quiet, no noise at all. Bed was very comfortable. The breakfast was amazing, spoilt for choice, from eggs Benedict, fresh salmon, a full Cumbrian breakfast and lots more. Top quality ingredients which were cooked perfectly. Beautiful dining room and the staff were extremely attentive. Free parking. Located one minute walk from the town centre, near lots of shops, restaurants and bars. A lovely touch of a gift of homemade flapjacks when checking out.

Nothing at all

The hotel is lovely and clean, with it being small it has the personal touches with the bonus of it has its own parking, which is only a small walk away. The beds are so comfortable, breakfast was amazing with a good range to pick from. The hotel is in the heart of it all, so no need for taxis. The staff are really helpful and nothing is to much trouble.

Nothing

Room looked amazing and was very comfortable. The property in general is fairly small but extremely cosy and the rooms are a nice size. Very clean, lovely building and in a good area. Nice ambient lighting (pink and green in our particular room) and very clean, nice bathroom.

The only problem we encountered was lighting. We found that the blinds didn’t keep out the light so we struggled to sleep once it was getting bright outside, however this is not an issue if you don’t like sleeping in past like 8am. Also, the lights in the room aren’t very bright so when getting ready to go out at night we couldn’t see very well (again this wouldn’t be an issue in summer as would still be light outside).

We upgraded our room for a small fee on arrival, it was well worth it. The breakfast delivered to our room was amazing. We had a beautiful room and our own patio area to sit out and enjoy the complimentary cocktail. Very stylish, comfortable and such a good location.

Nothing

Parking outside hotel, nicely decorated and presented, staff friendly and helpful. Nice and clean, cosy rooms, big bed, tv in bathroom. Breakfast was nice, I had the full English which was just enough. Not a plate that is full to the brim but adequate for me after a few beers the night before.

Only thing to mention on our visit was the room was hot at night and i hadnt realised we had a fan in the wardrobe until the next day. Everything else was great.

The breakfast was really nice and the rooms are lovely. We have stayed before and we would stay again. Bonus to be able to book the spa hotel nearby at a discounted rate when staying.

The parking situation could be improved though it isnt the end of the world to park on the overspill of the other hotel.

Hotel was lovely and rooms where of a high standard and very comfortable and relaxing.loved the touch of having a Bose speaker in the room to connect devices to play own music. We don't usually make it for breakfast but the different times they had in place was ideal..you could book 8,9 or 10 for breakfast. Location was superb 2 mln walk into the town with lots to do.