I liked the location, rooms were clean and comfortable, and the staff was the most welcoming that I’ve ever experienced. The building was secure where no one could come through the back doors without key cards.

this is a nice property and excellent location! beach front with ocean views. the staff is very friendly, morning, noon, and night!

the only downside to the stay…there needs to be a meat free egg option daily for breakfast! during our stay, every other day, the only egg choice was an omelette that had pork in it, leaving only fruit, bread, and potatoes as an option.

my wife was able to bring her dog, this is a pet friendly hotel

we had to have our key card reprogrammed 4 or 5 times in our 3 day stay

Great location on the beach, hotel was nice and clean as well as the room. Beds a bit hard but doable. Breakfast was good and plentiful.

Our check in clerk was rude. She couldn’t find our reservation and didnt care to assist in finding it. We called booking who called and spoke with the same clerk as I could hear the conversation and she want any nicer to her. While on hold we called the Hampton 800# and they had no problem finding our reservation. If it hadn’t been for the fact that we were tired and wanted our room I would have left. Also manager on duty, Jocelyn came and checked us in. She was very sweet and helpful!

Breakfast was amazing! Location was perfect! Heated pool was awesome!

Nothing. Our stay was perfect!

Great access to the beach. We misunderstood, so don’t be like us. Even tho the hotel is pet friendly, and the beach access is free and at the back door, dogs are NOT allowed on the beach. Good thing our little fluff ball is happy to stay in her backpack. She enjoyed the beach under the radar. Others weren’t so lucky. Excellent hotel, very friendly staff, good breakfast. We enjoyed our beach front balcony IMMENSELY - definitely worth the extra money for that. If there were to be a negative, we wished there were another set of elevators. Not a deal breaker for us though. Staff was super helpful and acted like they liked their jobs! :) Thank you for a great week at Orange Beach!

only one set of elevators for all us folks :) no biggie.

I love the beach access! the chairs and umbrellas are misleading and are not including with the price and that’s one of the main reasons we picked this location.

just think you should have a chair and umbrella service included or take them out the picture so you don’t mislead guests

The location was great. The staff was very friendly and helpful. Our room was clean and available at check in, unlike our last hotel. The breakfast was very good with a good variety. My kids loved the city and want to go back, if we do, we would stay there again.

The only drawback was the wait time for the elevators. We were on the 7th floor and had to wait every trip. My son and I took the stairs a couple of times just for the exercise. We were there in the middle of the week, I can only imagine what it is like on a busy weekend.

Front Desk was very welcoming. Nice breakfast and beds were comfortable. Only issue we had was getting wash cloths. I have worked in the business long enough to know that this can become a problem checking in after a big weekend like Mullet Toss. I would recommend to anyone. The price was very reasonable for the time of year. Stayed one night and my daughter was playing in a high school golf tournament and everyone wished her luck. Again thanks for the wonderful stay and hope to be able to stay longer. Most properties that accept pets I usually fight fleas but not this Hampton Inn. The lobby had an awesome scent and very welcoming being able to see straight through to the beach. The pool was perfect temperature for the time of year. KEEP UP THE GOOD WORK.

There was nothing I did not like

Location, pool, beach access, balcony view. There are so many surrounding restaurants, stores, ice cream shops, and a Walmart! Freddie checked me in and was absolutely awesome! He was extremely friendly, very helpful, and you can tell he really enjoys his job! I really like that you can access the hotel from the parking garage on every level with your key card.

The pool hours- it closes pretty early 10:00 p.m vs other pools at 11:00