Checking in was easy, the room and bathroom very clean, the bed very comfortable. Wi-fi connection was swift. The whole facility was small, but looked to be very well cared for. The area was quiet.

The bedding could have been warmer. Had I thought I would get cold during the night, I would have asked for an extra blanket. As it was, may partner got up and turned up the heat when I complained of being cold in the middle of the night. Perhaps an extra blanket in the closet during winter months would be helpful. The bed duvet was very thin and did not provide any warmth.

Overall: I'm happy with my choice. Staff: Really good staff! The manager was super friendly and helpful, he helped solve our issues with the chargers we forgot at home. Thank you! Room: The room was big enough and had everything we needed: king bed (sturdy pillows though), microwave, coffee maker. The room was very warm, even when it was snowing hard. The heater worked ok. Cleanliness: Room service was great: our linen and towels were changed every day, as well as the room was cleaned up. Breakfast: There was unlimited coffee which was very nice. The coffee tasted really good. The breakfast was quite simple: cornflakes, toasts, yoghurt and packed cakes. It's good quality for the money, first of all just because of very helpful and friendly staff that make you feel comfortable here.

Sturdy pillows (but we got used). Noise: There's some noise from the trains, but I guess it's common for Williams. We chose this town because it's closer to the Grand Canyon than Flagstaff (about 1 h drive). Breakfast: very simple.

Footprint/size of the facility was surprisingly small, but it was comfortable and clean. Breakfast was adequate and enjoyable. Would consider this place on future travels.

Nothing negative. My stay fulfilled my expectaions.

Great room except bed was a little hard for our liking. Still, really clean and nice. Would gladly stay again

Bed was a little hard for our liking. But that is pretty minimal over all

Good location, clean rooms

Bathrooms are small and dated! Pillows are very small and uncomfortable but overall good value for money if you just need a place to crash!

We were assigned two rooms upstairs, however after asking they were able to provide downstairs rooms. Thank goodness since there is no elevator and we are having knee problems. Thanks.

The room was good and the breakfast was simple, like yogurt, toast, pastry and coffee but enough for us. The staff was very friendly and helpful.

We could hear the people above us walking around because the floor creaked. This didn't bother too much.

We were able to check in a little early.

Other guests left a mess at the breakfast bar. That's not the hotel's fault...it just what I didn't like.

Room was clean. I could walk on carpet with bare feet. Linens were clean too. I was very comfortable and quiet. I intend to ask for same room when I come back.

I can't think of anything.

Breakfast was simple choice of yogurt, coffees, cereals and individual cookie bars. Room was clean and amply spacious, with a big king-size bed. Room also had a mini-fridge, microwave and coffeemaker, which to me was important. Hotel was off the main drag of town, so the area wasn't that noisy and crowded.

There was a strong pervasive smell of cooking inside the hotel 1st floor - they can do without this.