Residence Inn Bakersfield

The staff were excellent when there was a problem with the lock. Marianne and the staff members were very helpful.

The person who set up the locking system for the facility and prevented the staff members from issuing cards for their guest. That very issue is truly unacceptable. His performance of this memorial day weekend of 2023 should be reflected in his review and should be considered for termination. Absolutely horrible for the guests, especially for patrons like ourselves, that we're expecting a stellar service. That one and only incident left a bad impression on our visit. I hope management and corporate reads this comment. This should have never happened.

My room had a full kitchen with a large refrigerator. this came in handy to store all of the food I had in a cooler for my road trip. The property also had a LOT of lush, green grass around which was awesome for my 2 dogs traveling with me. I was able to park directly in front of my room which made loading and unloading simple. The breakfast in the morning was better than expected with hot scrambled eggs, bacon, sausage, and even Greek yogurt! Room was huge and very clean.

They charge you to park in their lot. Come on, this is the suburbs and there’s plenty of space. They also charge a $50 pet fee on top of an already high room price for the area. my total for 1 night in February was almost $300. For Bakersfield, this is high. I could easily hear neighboring rooms entering and exiting given the layout of the quad-type entryways. The guy at checkin spoke to me in a condescending way.

The breakfast was good. We missed the waffles and hope they bring it back for the holidays this year. The room and staff were excellent. The girl that checked us in was so nice and professional. Best part of our stay was the fireplace in our room and it was so nice to enjoy it Christmas Eve while wrapping presents.

Bring back the waffles and bacon for breakfast. We missed those!

This is a great hotel but really THE BEST hotel to stay in for a dog owner. The pet fee is $50, the staff are friendly, and there is a fenced dog area on the property. What a fantastic value, especially for people with a pet. There was also an awesome pool and some sort of sport court. 10/10

Bed was comfortable!

I was charged an additional $45. On top of the $700+ that I just spent with this hotel! They charged $10 a day for parking! No good! After spending that amount, I didn't need any surprise charges!

Private Dog Park is a plus! A full kitchen plus utensils,besides an oven. Well kept and clean Comfortable and spacious rooms and beds. Has a place to do laundry. Pool isn’t freezing cold.

Bathroom is a little small but it’s fully functional.

it is a nice property, clean, and I love that I have the kitchen in the room

I didn’t like that I couldn’t check in even an hour early without an additional fee. I thought that was silly because I paid almost $200 for the room and there was a room available but I didn’t wanna pay extra money for it.

Breakfast was terrif..the food staff were super nice, a great start to the day. All staff, even grounds folk busily putzting around, were friendly, respectful. Made us feel safe and comfortable.

Not a big deal, but the room cleaning staff left their cart in front of our door a couple of times, kinda hard to dance around.

LOVE THE LOCATION CLOSE TO RESTAURANTS-IT WAS MY BIRTHDAY AND THE ROOM WAS A FANTASTIC B-DAY TREAT-LOVED THE KITCHEN AND THE BIG SIZE TV. LOVE THE FACT THAT THEY HOLD THE GUESTS RESPONSIBLE FOR THEIR ACTIONS IF THEY ARE BEING LOUD OR DISRUPTIVE AFTER 10 PM. THEY ARE PET FRIENDLY. I DID NOT GET THE CHANCE TO SWIM IN THE POOL, BUT I WOULD HAVE. GREAT PLACE TO STAY!!

NOTHING

The location is ideal! Many restaurants, a movie theater, gas stations, and the 99 freeway are all nearby. The room was clean and they had friendly staff! Will stay there again!

There wasn't anything we didn't like.