While I did not eat breakfast there; only b/c I was visiting family, I believe it was Juan who helped me. I know in your records it will state who helped. HE WAS / IS AN ASSET to the company. He represents you as a corporation, and he would have me come back to stay there. Polite, considerate, informative, honest, reliable, always present if something as simple as a towel was needed. Kind, respectful. IAtrue statement to his own personal character. I do hope you acknowledge that more than a piece of paper saying, " good job" . Good help is not easy to find, and GREAT help, like he was, is rare. Take care of your employees, and they will take care of you. THank you so much for a great stay.

We liked the fantastic location only a short walk from shops, restaurants, a small beach and the ferry crossing to downtown. The room was a good size and clean and the staff were friendly. There was free parking on site and breakfast included in the price.

The pool was very small with only 2 loungers one of which was ripped , but we only spent 1 afternoon by the pool so it wasn't a big problem. Also we only had 3 pillows provided between 2 of us but again not a huge issue.

location

not enough gluten free products

Spacious rooms. The location was easy to get to get in and out of. Free off-street parking was convenient and felt safe. The free breakfast was very good. Many choices.

The beds were NOT comfortable. The mattresses on the two doubles were worn out. We could literally feel every spring. The mattress on the sofa bed slanted downward at the top where people sat in it. We had to move our head to the "feet" end of the mattress to fix the downhill slope.

Very good location near to restaurants and bottom of island. We were able to walk to the beach and main town area as well. Pool and spa were very quiet. Easy to use TV and wide selection of programs. Good WiFi. Free underground car park. Friendly staff. Buffet breakfast including hot items.

No shade at swimming pool. Pool abit shallow but not a problem.

The only aspect of our trip that was confusing was that I had prepaid the room and the hotel did not have a record of that. So we charged my card again but then the office attendant did find my prepayment and refunded my card. Unfortunately the refund takes 5-7 business days. But everything else was welcoming, clean and convenient.

It would have been nice to have an option to make our own fresh waffles or pancakes. I enjoyed the fruit and the breakfast sandwiches at the morning free meal. The environment was very appealing and relaxing too. It was great to be able to sit outside for breakfast too.

Very nice and friendly staff. Bus stop next to the hotel. Ferry in walking distance. Good location on the main street, close to shops and cafes and very quiet though. Decent breakfast and complimentary tea and coffee all day and night long. Laundry for 1 USD. Nice patio with chairs and tables. Elevator.

Clean rooms but the building is clearly rather old. The elevator, all windows and stairs need some cleaning and refreshing. Small breakfast area.

Great Location, close to shops, restaurants and free transportation. The continental breakfast was excellent. There was free parking, and the price was reasonable compared to other hotels in the area.

The parking spaces were a little small, the outside windows in our room were dirty and the carpet needs cleaning.

The hotel is clean and nicely kept with a adequate breakfast. It was hard for me to find it with the one way streets but I asked people. There are a few causual restaurants a short walk if you do not want to drive some more. It was easy to drive to the beach,Coronado Hotel and Marine Base.There were some quirks but the front desk handled them. It was nice to see Coronado Island again.

Bathtub did not drain and a little hard to figure out TV stations.

location was perfect and convenient

AC was not working well in the sleeping room…we were literally sweating while getting ready. No credit given for this issue but we were moved to another room afterwards. Our purpose for the stay was for a graduation. We needed to get ready upon our arrival but the room was like a sauna.