Friendly staff and great location

Door to the room was very difficult to open. It took all our strength to enter and exit the room. It appeared to have been shaved but still not a good fit. Could hear others in the hallway having the same issue which resulted in the slamming of doors. The dining hall could use a secondary waffle maker. Not enough parking available for guests on hotel premises.

the room was awesome! the view was beautiful and the location was ideal for what we were there for!

1 elevator was broken the entire time of our stay. finding space on an elevator with our lag gage on checkout day was impossible and we had to carry all of our stuff down the stairs. breakfast on check out day never happened as the food was empty, no coffee cups so while we booked this location for the breakfast partially we had to go find some elsewhere!

My stay was very nice in the beginning somehow I wasn't checked incorrectly so I had someone come to my room and tell me that I wasn't registered to that room which led me to go downstairs and show proof it was a big inconvenience i was embarrassed in insulted

The rooms were very clean the view was great and it was convenient for the restaurants and other things in the are

That is the only thing we can’t rate high! Eggs and bacon was cold, then ran out and took along time to refill!! Coffee wasn’t kept up with either, the cafe was empty by 9:00 and wasn’t refilled for a period of time! Muffins, bagels, toast and fruit was nice selection! And yogurt and fresh blueberries were a nice bonus!

Keep up with the hot food and make sure it stays at least fairly warm!

Price, size of room, customer service, good breakfast . The room was excellent and cleaning staff were extremely helpful

Not enough parking on site, this should be improved. There wasn't enforcement for those who should not be parking there. My only suggestion is make certain you park your car early or it will be full of people going to restaurants or other reasons

The Riverfront location and the patio seating were a major plus, although there were alot of bugs crawling on the chairs and tables.

We had a water leak from the refrigerator, only 1 wash cloth in the room, only 2 spoons, the shower door was off the track , the towel hanger was loose, and bed was not made properly. Beyond those minor problems we were satisfied with the room.

Our room was large, clean and quiet. The hotel was right on the River Walk, a nice, safe area for strolling and eating. We walked every night to a different restaurant on the River Walk and enjoyed our meals each time.

Great location, clean, suites were designed for space efficiency, friendly and accommodating staff. I love the personal greetings seen on the TV upon arrival.

The continental breakfast was okay - had to ask for certain items to be refilled vs staff being on top of what was needed.

Have stayed at this hotel several times and the room with the view of the river and twinkle lights is magical

I would love to see real cream or half and half as an option with the coffee. Coffee mate just does not cut it

The location was excellent!! lots of options for breakfast each morning and the staff was very friendly.

The bed linens were not great and the pillows were awful. The bathroom wasn’t as clean as I would have liked. Our AC went out twice but they got it fixed very quickly both times.