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8.7

898 reviews

Tru By Hilton Jacksonville South Mandarin, Fl

Tru By Hilton Jacksonville South Mandarin, Fl

2970 Hartley Road, Jacksonville, 32257, Florida, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Tru By Hilton Jacksonville South Mandarin, Fl

Welcome to Tru By Hilton Jacksonville South Mandarin! This 2-star hotel is located at 2970 Hartley Road in Jacksonville, Florida, which is about 10.4mi away from the city center. With 898 reviews, this hotel is a popular choice for travelers looking for a comfortable and convenient stay.

Start your day off right with a delicious breakfast offered by the hotel. The hotel also offers a range of amenities to make your stay enjoyable. Cool off and take a dip in the outdoor swimming pool, or relax on the beach chairs/loungers. Stay connected with the free WiFi and stay fit at the fitness center. If you're traveling with children, the hotel offers a kid-friendly buffet to cater to their tastes.

The Tru By Hilton Jacksonville South Mandarin is pet-friendly, so you can bring your furry friend along for an extra charge. Other amenities include private parking, air conditioning, a 24-hour front desk, and non-smoking rooms. With a starting price of $93, this hotel offers great value for your money. So, why wait? Book your stay now and experience a comfortable and enjoyable stay at Tru By Hilton Jacksonville South Mandarin!

Looking for a hotel that welcomes your furry friend? Look no further! Tru By Hilton Jacksonville South Mandarin is a pet-friendly establishment, so you can bring your beloved pet along for an extra charge. Don't worry about leaving them behind, as they are more than welcome to accompany you on your travels. Now, you can enjoy your vacation without the guilt of leaving your pet behind!

Make a splash in the outdoor swimming pool, perfect for cooling off on a hot day. You can take a dip or simply relax on the beach chairs/loungers provided. This pool is available all year round, so no matter what time of year you visit, you can enjoy a refreshing swim. Please note that the pool is for adults only, ensuring a serene and peaceful environment for relaxation.

At Tru By Hilton Jacksonville South Mandarin, we strive to make your stay as convenient as possible. That's why we offer a wide range of payment options for your comfort. We accept JCB, Visa, American Express, Mastercard, Diners Club, Discover, Maestro, Carte Blanche, UnionPay debit card, and UnionPay. Cash is not accepted, so you can enjoy a hassle-free check-in and check-out process. Choose the payment method that suits you best and have peace of mind throughout your stay.

Closest airports

Jacksonville, Naval Air Station

4.7mi

Jacksonville International Airport

21.5mi

Northeast Florida Regional Airport

23.3mi

Gainesville Regional Airport

51.4mi

Most popular amenities

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Rooms

Queen Room with Two Queen Beds - Mobility Accessible in Tru By Hilton Jacksonville South Mandarin, Fl

Show 5 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

430 sqft

Flat-screen TV

Streaming service (like Netflix)

Refrigerator

Air conditioning

x4

+

x3

More details

King Room with Bath Tub - Mobility Accessible in Tru By Hilton Jacksonville South Mandarin, Fl

Show 5 photos

King Room, Accessible

1 King Size Bed

235 sqft

Bathtub

Flat-screen TV

Streaming service (like Netflix)

Refrigerator

+

More details

King Room in Tru By Hilton Jacksonville South Mandarin, Fl

Show 5 photos

King Room

1 King Size Bed

225 sqft

Flat-screen TV

Streaming service (like Netflix)

Refrigerator

Air conditioning

+

More details

Queen Room with Two Queen Beds in Tru By Hilton Jacksonville South Mandarin, Fl

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

390 sqft

Flat-screen TV

Streaming service (like Netflix)

Refrigerator

Air conditioning

x4

+

x3

More details

Show 4 photos

Mini, 2 Queen Size Beds, Accessible

2 Queen Size Beds

Wifi

Refrigerator

+

More details

Queen Room, Accessible

1 Queen Size Bed

x4

+

x3

More details

Accessible Queen Size Bed

Basic

1 King Size Bed

x4

+

x3

More details

Basic

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Economy

x10

+

x6

More details

Room Economy

Room

Show 3 photos

Accessible Room

+

More details

Standard Room

x4

+

x3

More details

Dormitory Standard

More details

Bed In Dormitory Standard

Guest reviews

8.7

898 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Deborah

10

August 2023

Breakfast is awesome, the best of any hotel. Beautiful, airy, open spaces in hotel lobby area and in the individual hotel rooms. Huge spacious bathrooms, exceptional "handicapable" bars and textured tub floor for folks like me with disabilities. Clean smell and gorgeous floors, no stinking carpets to strain your breathing.

Only one thing, I must mention for improvement: the pillows are a dud. The flattest, no support at all. Haven't slept on pillows like these in years in any hotel. They even appear old and used from a thrift store, truly not up to par with this beautiful hotel chain. Very poor comfort and no support for one's neck. I tried all night, every night, four nights, and I couldn't rest properly because of these flat almost non-existent pillows. I even stacked four plus pillows---didn't help at all. Please replace with new pillows with shape and form for support. This is the only downside at this Tru by Hilton. Thanks for listening.

🇺🇸

Yvette

10

July 2023

Breakfast options were great although bacon was not an option. WiFi is great for remote working. I love the private bathroom and step in shower and vanity with counter space and shelves. Bed is comfortable and enjoyed the big screen TV. Room and hallways and elevator was clean. I like the pull down shades and personalized message on the TV. Staff is friendly and lobby has plenty of areas for guest to enjoy.

Bacon wasn't offered for breakfast and food could have been hotter since there are no microwaves in the room. Microwaves are only available in the hallway and lobby. It would be nice to add microwaves in the rooms since there are mini fridges. These are just preferences and do not affect my overall great stay. I would recommend anyone to stay there as I have a few times. Just be prepared for the $50 charge per day your stay. I was not prepared for the extra charges even though it will be refunded back at checkout.

🇺🇸

Lakytra

9.1

May 2023

Staff, THE ENTIRE STAFF that we came across was the tops! They all had a level of genuine concern. Breakfast was quaint and simple, but still very fulfilling. I also like how they encourage their guests to socialize in the lobby. I mean even the other guests were personable. They also loved my pup! Really enjoyed this place. I don't do many reviews, but when I do, they are worth the read.

Wish they had an indoor pool as well and though this wasn't really anything to dislike, when we arrived, the hand soap had not been refilled. When we asked for a re-fill, we got a bottle with water. But the issue was resolved, new soap was delivered very quickly and pleasantly.

🇺🇸

Benjamin

10

May 2023

My first time staying at Tru Hilton and it beat every hotel I ever stayed at. Was not expecting the welcome introduction on screen as I walked in the room, but I loved it! The comfort was amazing and I don't really have anything negative. There was something up with the shower heat like someone loosened it somehow. But that wasn't a big deal for me and fixed pretty quick.

Honestly, I don't have anything. Although, I wished the app controls had just a few more features for adjusting the lights and AC. But overall, not a deal breaker.

🇺🇸

Peagorm

9.1

November 2022

I was traveling with a sick pet to a much needed visit, to a JAX optometrist/specialist. The fact is that I felt they were accepting of my pet and that helped me feel welcome at a very difficult time. I had read about other local pet friendly hotels but this referral came directly from my specialist, and they were right. There were no last minute switches into a leaking room, or rejection of my "cats" needs. I highly recommend this location! I would rent from them again. My only complaint was a very dusty and sandy floor in the bedroom area. It's a Tru shortsight because there was no dust mop on the cleaning cart. Otherwise Thank you, Tru! See you next visit!

My only complaint was a very dusty and sandy floor in the bedroom area. It's a Tru shortsight because there was no dust mop on the cleaning cart. Otherwise Thank you, Tru! See you next visit!

🇮🇹

Swider

9.1

October 2022

I liked the location pushed back off a busy street but easy to get to with a publix and target on the same street. I like the beds and everything g was pretty clean. They even got us in earlier which was great after leaving at 6am in alabama to lose an hour it's very nice. Nice stay otherwise. The dog area was clean with poop bags for anyone who needed it. Nice little gym area and you could tell it's cleaned regular because there was no ordor which is great and if you forgot your ear buds you could get them at the desk. Breakfast was good I wish just plain eggs instead of an omelet because I do have a very picky eater on my hands.

The body wash wasn't filled and there was no top on the conditioner bottle. We have a 10 yr old and everything is fair game for the putting her hands in. The trash can had a bag in it but they failed to open it so we used our own. The a/c was touch and go, set it for 68 degrees and I was right next to it with all the covers off but the rest of the room was cooler; I run cold too. No extra blankets provided luckily we brought our own and the pillows while they looked nice they were too fluffy with no support again we used our own from our house. On the website said indoor pool it is an outside pool - no hot tub; originally booked the hotel to entertain my daughter but we got her working out in the gym instead.

🇺🇸

Eunice

9.1

August 2023

The room and the surrounding area are clean, clean towels, too. Staff are friendly. Breakfast was good, coffee and hot cocoa around the clock. I particularly liked the non touch PanCake maker, very cool. Lots of seating options in the lobby, clean and comfy.

I would wish there’s a courtyard for our doggie. There are green grasses here and there and in fact pretty nice, but somewhere a dog can freely roam is a plus.

🇺🇸

Vanessa

8.2

September 2022

The location was very good, it has a ton of restaurants and grocery stores around it. The breakfast was good, but I think there were more people in there than it normally would, so the person responsible to restock the food wasn't able to keep up with it. The only bad thing is that they have smoke detector on the bathroom, so I went take a hot shower and the alarm went off with the shower vapor. A disaster having two kids sleeping on the same room.

The only bad thing is that they have smoke detector on the bathroom, so I went take a hot shower and the alarm went off with the shower vapor. A disaster having two kids sleeping on the same room.

🇺🇸

Christi

10

June 2023

Execellent communication by the office and staff. We arrived very late. They unlocked the door and answered the phones when I called to let them know of the late arrival. The staff was very friendly.

Parking.....The spaces are very narrow and makes it difficult to park a larger SUV. I wish there were a few more spaces. We do not mind walking. Just don't want vehicle dinged from another car door. Otherwise execellent property.

🇺🇸

B

8.2

July 2022

Good location, clean hotel and rooms, great continental hot breakfast and nice outdoor pool. Publix is within walking distance to grab any snacks or drinks needed since room has mini refrigerator.

No closet in room, very little space to hang clothes. only microwave available is in the lobby and it is not cleaned very often. The chef/cook that normally prepares the morning breakfast tends to hang out around front desk and just looks at everyone getting breakfast and appears to be very judgmental, it was a bit awkward at times. Tip for any folks booking and seeking a quiet room, please ask the front desk to book you in a room on the opposite side of the highway. We had lots of road noise since our room was overlooking highway.

Points of Interest Around Tru By Hilton Jacksonville South Mandarin, Fl

Airports

Jacksonville, Naval Air Station

4.7mi

Jacksonville International Airport

21.5mi

Northeast Florida Regional Airport

23.3mi

Gainesville Regional Airport

51.4mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Tru By Hilton Jacksonville South Mandarin, Fl

Outdoor swimming pool

Business center

Free Private Parking

Free wifi

Fitness center

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Stay rules - Tru By Hilton Jacksonville South Mandarin, Fl

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru By Hilton Jacksonville South Mandarin, Fl

Does Tru By Hilton Jacksonville South Mandarin, Fl allow guests to stay with pets?

Yes, you can stay with your pet at Tru By Hilton Jacksonville South Mandarin, Fl. Please note that there may be charges for having a pet.

When are the check-in and check-out times for Tru By Hilton Jacksonville South Mandarin, Fl?

Guests at Tru By Hilton Jacksonville South Mandarin, Fl can check in starting from 03:00 PM and need to check out by 12:00 PM.

Is vehicle parking offered by Tru By Hilton Jacksonville South Mandarin, Fl?

Yes, there is parking available at Tru By Hilton Jacksonville South Mandarin, Fl. The parking is free, private, on-site, and does not require a reservation.

How much does a stay at Tru By Hilton Jacksonville South Mandarin, Fl cost?

Tru By Hilton Jacksonville South Mandarin, Fl has a starting price of $93 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What are the room types available at Tru By Hilton Jacksonville South Mandarin, Fl?

The Tru By Hilton Jacksonville South Mandarin offers a variety of room types including King Rooms with Bath Tub, Queen Rooms with Two Queen Beds, and King Rooms. All rooms are non-smoking and accommodate 2 adults and 1 child. The King Rooms have a bed size of King size while the Queen Rooms have 2 Queen size beds. The room sizes range from 226 sqft to 388 sqft.

Which amenities can guests enjoy at Tru By Hilton Jacksonville South Mandarin, Fl?

Guests at Tru By Hilton Jacksonville South Mandarin can spend their time enjoying the leisure amenities offered by the hotel. One of the main attractions is the outdoor swimming pool, which is available throughout the year. This allows guests to take a refreshing dip and relax by the poolside, enjoying the sunny Florida weather.

In addition to the pool, the hotel also provides beach chairs and loungers, allowing guests to bask in the sun and soak up the beach atmosphere. For those who prefer to stay active, there is a fitness center equipped with modern exercise equipment.

Moreover, guests can make use of the business center facilities, ensuring they are able to attend to any work or communication needs during their stay. Additionally, the hotel offers an outdoor fireplace for guests to unwind and enjoy the ambiance.

Overall, guests can make the most of their time at Tru By Hilton Jacksonville South Mandarin with a range of leisure amenities catering to their needs.

Is there a swimming pool at Tru By Hilton Jacksonville South Mandarin, Fl?

The hotel has one pool available. This pool is located outdoors and is available throughout the year, suggesting it is an all-season pool. However, it is mentioned that there are age restrictions, indicating that it may be for adults only.

Which payment methods are supported by Tru By Hilton Jacksonville South Mandarin, Fl?

Tru By Hilton Jacksonville South Mandarin, Fl accepts a wide range of payment methods including JCB, Visa, American Express, Mastercard, Diners Club, Discover, Maestro, Carte Blanche, and UnionPay debit card. However, cash payment is not accepted at this hotel.