I liked the staff especially the man who checked us in he was very apologetic when they had an issue with our reservation and he got it fixed for us and all the other staff we encountered during our stay was super nice and helped us whenever we needed help with something

I didn't like that our room didn't have a refrigerator or a hair dryer however we got the hair dryer issue fixed and I was afraid to say something about the refrigerator not being in our room due to already having an issue with our reservation and I didn't want to end up without a room period plus the man at the front desk was so nice and I didn't want to cause him anymore problems

When we arrive at Orlando to begin a road trip, we always stay at your hotel. The location is ideal and the value for money is outstanding. After a long, tiring journey from the UK, we appreciate the convenience of it's proximity to restaurants that we can walk to. We often stay at multiple hotels right across the USA but generally more in the Southern States, and your beds are usually ths mist comfortable of them all, even including some 'high end' establishments.

No complaints

The. Friendly. Staff, The. Nice. Swimimg Pool, Rooms. Hav. Coffeemakers, Microwave, Nice. Showers... Nice. Restaurants. & Drug store. All in. Walking. Distance, Even Universal Studio was only a. 20.-25 MINUITE. Walk...... Will. Be. Back

I. Saw a. Few. Roaches. In my. Room. Two. X,s.,, 2. Different. Days...I. Had. Roach spray. To. Tak care of that....Other than that. No. Problems

The location was perfect. Hotel has a nice pool. Could use some upgrades but you definitely can’t beat the price. Cash deposit was refunded immediately on check out. The steak house is a plus.

Would be nice if they were available to answer the phone . Really the only problem I had no one answers the phone.

The location is great, it is super close to universal studios. And different food options are close as well.

The ice machine on my floor wasn't working.

The staff was really friendly, this hotel has a great location, check-in was very efficient, the beds were comfortable, the shower had great weather pressure, the room looked nice and was clean... We liked it all. This was a wonderful hotel and we had a great experience!

There was nothing to not like. This was an excellent hotel! No, it wasn't the "Ritz Carlton," but for the price we paid, we got more than our money's worth.

The facilities were a little bit outdated but for the price it was a good our room was very clean and very close to the parks I have no complaints

That it was very clean and people working there were very polite and was very close to the parks in Universal

I liked mainly the location and my accomodation was what I expected.

I didn't liked the smells of smoke in the hotel corredors even with the doors plate of "No Smoking allowed" in each rooms.

The location of the Hotel is Fantastic.

Asking for needed things in the room and the person that cleans doesn't understand what your telling them.

The room was very spacious and had a lot of light. The beds were comfortable, the fridge was a nice size. Lots of TV channels to enjoy.

The sheets were always too humid and the AC had a funky smell at times