Comfort Inn & Suites Panama City Mall

That rooms a was clean and super nicest easy to get some dinner for us

That shower head a was broken but fix myself with new shower head

The staff, particularly one gentleman, was cleaning non stop the hotel smelled so good from being cleaned

Friday night into Saturday there was a group of teen boys for a tournament, the breakfast staff couldn't keep up with their bellies, or maybe I should say didn't, Sunday morning breakfast staff was on point and there wasn't any issue.

Your front staff was awesome and were more than willing to go out of their way to help with any problems or questions we had. Loved their friendliness!

The housekeeping was very disappointing. Since we don't get daily towels and wash clothes, we asked on our second morning while leaving our room if the housekeeper in the hallway could give us fresh towels and we were told no, we would have to go down to the front desk and ask. The rooms could use a good, deep cleaning. Our bed on the one side had mold on it and I showed the front desk upon leaving. They showed the one housekeeper and she was deeply concerned and said she would take care of it since I showed the picture of the mold on the side of the bed.

The staff wad a great help Especially the manager, he let me park my boat there after I checked out, and the location was great had everything you wanted with in 100 yards (Murphy's, Sonics, and slim chicken) and the breakfast was good

Price could have been better only issue

Staff gracious and helpful

No hot water. Could not adjust room temp after multiple attempts

Couldn't have asked for nicer front desk staff, especially Ted, who was over-the-top GREAT; so helpful and courteous! All of the staff were so friendly and right there if we needed anything; the room was clean; the bed and linens were fresh and comfy; there was plenty of room for hanging clothes and luggage, and the full shower was wonderful for my XXL husband as well as the large TV! Breakfast was modest but hope a big breakfast is available the next time we visit!!

Hope breakfast selection improves

property is very clean and bed very comfy

Hairdryer didn’t work. I was celebrating my birthday weekend but had to cancel dinner reservations because I couldn’t dry my hair. called front desk to be told there were no extra dryers and that she would check with maintenance and get back with me shortly. Never heard back.

Everyone at the front desk was so sweet & helpful. I was told they were low on cleaning staff, therefore, our rooms didn’t get cleaned once during the 3 nights we were there. We had to go downstairs & ask for toilet paper & towels. We we’re very understanding though. The people they had working were so delightful & upbeat. Overall we had a great stay. ❤️

The elevator was scary. We just used the stairs.

Clean clean nice room nice staff really clean soft bit everything's great

What a great nice clean hotel with a soft bed I could not have been happier everything worked out perfectly well let me rephrase that I didn't get a chance to go get breakfast because they serve it 6:00 to 9:00 and I didn't arrive till 2:00 a.m. I couldn't get down there by 9:00 a.m. they should have their breakfast go to 10 am

Everything was perfect. Our reservation had gotten canceled and I had had Knee surgery, but the guy at the front desk went far and beyond to help us find a room, his name was Ken and he was the best, he was so very friendly and helpful. I would definitely stay at this hotel again. Great job Ken, my husband and I thank you for everything you did to make us satisfied and made us very comfortable!!!!!

No complaints, everything was just perfect